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Guest Message by DevFuse

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TIVO SW version 6.4


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121 replies to this topic

#81 OFFLINE   P Smith

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Posted 06 June 2012 - 08:09 PM

Can anyone verify if the 6.4a slices are currently in the stream? As experienced by others my daily downloads ceased on 5/2 and have resumed on 6/2. However, it had been 1700 days since my R10 had been in the garage and been allowed to make a daily call. Roughly the 2nd week of May I lost my locals, so I brought it in and allowed it to call. Evidently 6.3e was sitting on my drive waiting and that update did happen. Now, I just need 6.4a to get locals back and while I've forced about a hundred daily calls in the last three weeks as yet nothing. Thanks in advance... (and thanks for being here, I've learned most of what I know about what's happened and why reading threads here in the last three weeks)


At least now it's spooling: 101W tp27 PID:3f2]
...
[3320] 03F2: TiVo Segment/Section=00000004/000003AA
...
[3320] 03F2: TiVo Segment/Section=00000004/000003BE
...

Edited by P Smith, 11 June 2012 - 01:54 PM.


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#82 OFFLINE   Dhoops

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Posted 07 June 2012 - 11:39 PM

Good to know, at least it is there. Thank you! Hopefully I'm getting it and things will be back to normal soon. I suppose there's nothing I can do to speed it up...

#83 OFFLINE   P Smith

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Posted 11 June 2012 - 01:50 PM

Some stats of the spool - 101W, tp27, PID 0x03f2 at 100 Kbps:
last/total sections (in hex):
[3484] 03F2: TiVo Segment/Section=00001412/00001657 -> 5719 decimal
full cycle took ~32 mins (measured from 12:11:40pm to 12:43:29pm)
A size I would estimate as ~ 30 MB : 4KB per segment (max) x 5719.

#84 OFFLINE   kencrane

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Posted 17 June 2012 - 12:27 PM

My SAMSUNG SIR-S4080R was automatically updated to 6.4a by a software download at 2:00am this morning Sunday June 17th. All network & local PBS channels are back & working with the exception of NBC – ch 4 in my local Los Angeles market.

litzdog911 – Many, many thanks for your help which is very much appreciated. I am sure I would never have received the 6.4a update without your help – thanks again.

On Saturday morning, June 16th on checking my system information I found the message ‘pending restart’. Since I would be watching the 2012 Euro Soccer Championship & US Open Golf for most of the day I didn’t want to force a restart. I also didn’t want to force a restart today, Sunday, June 17th for the same reasons.

On Saturday evening I thought I would try & force a call to shift the next scheduled call and avoid any possibility of an automatic restart over the weekend that would interrupt my viewing but received an onscreen message saying ‘this feature was not available until after a software service download @ 2:00am’. I did nothing further & this morning, Sunday June 17th my system had automatically updated to 6.4a & all the missing network & local channels were back & working with the exception of NBC – my local Los Angeles Ch 4 that is still a blank screen although it is in the guide. Because I receive & can view the NBC west coast network feed on Ch 393 I will not either be clearing my to do list & program guide and/or restart/reset my system as my current to do & season pass lists are all there & have recorded & are currently recording properly. I had removed all the season passes & to do list programming that required any of the missing channels prior to the software upgrade. I added them back today after the update.

If I have any further problems as a result of the 6.4 update I will for back with an update.

I wish everyone good luck in receiving the 6.4a update soon & again would like to thank litzdog911 for his help

#85 OFFLINE   P Smith

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Posted 17 June 2012 - 01:51 PM

My SAMSUNG SIR-S4080R was automatically updated to 6.4a by a software download at 2:00am this morning Sunday June 17th. All network & local PBS channels are back & working with the exception of NBC – ch 4 in my local Los Angeles market.

litzdog911 – Many, many thanks for your help which is very much appreciated. I am sure I would never have received the 6.4a update without your help – thanks again.

On Saturday morning, June 16th on checking my system information I found the message ‘pending restart’. Since I would be watching the 2012 Euro Soccer Championship & US Open Golf for most of the day I didn’t want to force a restart. I also didn’t want to force a restart today, Sunday, June 17th for the same reasons.

On Saturday evening I thought I would try & force a call to shift the next scheduled call and avoid any possibility of an automatic restart over the weekend that would interrupt my viewing but received an onscreen message saying ‘this feature was not available until after a software service download @ 2:00am’. I did nothing further & this morning, Sunday June 17th my system had automatically updated to 6.4a & all the missing network & local channels were back & working with the exception of NBC – my local Los Angeles Ch 4 that is still a blank screen although it is in the guide. Because I receive & can view the NBC west coast network feed on Ch 393 I will not either be clearing my to do list & program guide and/or restart/reset my system as my current to do & season pass lists are all there & have recorded & are currently recording properly. I had removed all the season passes & to do list programming that required any of the missing channels prior to the software upgrade. I added them back today after the update.

If I have any further problems as a result of the 6.4 update I will for back with an update.

I wish everyone good luck in receiving the 6.4a update soon & again would like to thank litzdog911 for his help

Any hint how litzdog911 did help you?
I recall his umm incorrect statement:

You won't find it on any satellite transponders. The v6.4a update is supposed to be downloading via phone line.



#86 OFFLINE   kencrane

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Posted 17 June 2012 - 04:48 PM

Any hint how litzdog911 did help you?
I recall his umm incorrect statement:


By contacting his contacts at Directv with my Tivo info who in turn liaised with their contacts at Tivo who, at least for me, have fixed the problem with the 6.4a download.

#87 OFFLINE   P Smith

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Posted 17 June 2012 - 04:50 PM

have fixed the problem with the 6.4a download


Can you give more details how exactly it was fixed ? If it could help other owners who can't get the latest 6.4a, why not share ?

#88 OFFLINE   wahooq

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Posted 17 June 2012 - 05:36 PM

Can you give more details how exactly it was fixed ? If it could help other owners who can't get the latest 6.4a, why not share ?


see post #32
My comments and opinions are my own and not necessarily those of DirecTV.

#89 OFFLINE   kencrane

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Posted 17 June 2012 - 06:15 PM

Can you give more details how exactly it was fixed ? If it could help other owners who can't get the latest 6.4a, why not share ?


I gave the following details re my Tivo to litzdog 911 which he passed on to his contacts at Directv the end result being as fully described in my post # 84

My receiver/TV details were:
· Tivo model number - SAMSUNG SIR-S4080R
· Tivo current software version - 6.3e – 01—2-381 - since updated to 6.4a - see post # 84 above
· Tivo Service Number - 381-0000-EO5D-BF78
· My Tivo does NOT have any "modifications" to its original software
· TV brand & model number? SONY – KV-32XBR48
· My Tivo is connected to my TV via – COAX

For even more information see:

Directv forum thread - http://forums.direct...PostID=11061872 and

Tivo Community forum thread - http://www.tivocommu...=485486&page=15

Thanks again litzdog - very much appreciated.

Edited by kencrane, 17 June 2012 - 06:34 PM.


#90 OFFLINE   P Smith

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Posted 17 June 2012 - 06:43 PM

see post #32


Good Lord!

Each one must give out all the info to DTV and wait personal kick - is that you mean help other TiVo-users ?

When the 6.4a slices are spooling with 25 mins interval 24/7 ? Perhaps you still 'knowing' the slices coming from phone line. Duh!

#91 OFFLINE   wahooq

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Posted 17 June 2012 - 07:36 PM

geez just answering your question
My comments and opinions are my own and not necessarily those of DirecTV.

#92 OFFLINE   Shades228

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Posted 17 June 2012 - 11:56 PM

TiVo has to authorize the receiver to be installed just because the slices on are on the drives, and most of them have the slices, doesn't mean anything until the daily call gets the authorization and instructions to run the update.

So it can spool until the end of time 24/7 on the stream but never update in some cases.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV

#93 OFFLINE   litzdog911

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Posted 18 June 2012 - 09:20 AM

Good Lord!

Each one must give out all the info to DTV and wait personal kick - is that you mean help other TiVo-users ?

When the 6.4a slices are spooling with 25 mins interval 24/7 ? Perhaps you still 'knowing' the slices coming from phone line. Duh!


No, not everyone. Most Tivo's updated themselves just fine. But a few didn't. So they asked me to pass along the information that you've seen a few folks post here. A general fix is supposedly coming very soon from Tivo.
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#94 OFFLINE   Mzakos1

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Posted 27 June 2012 - 08:12 PM

So I'm one of the people who haven't gotten the update. I'm on 6.3e and have been forcing calls every day, and it's been making successful calls on its own as well. Still no update or signs of it. I called Dtv today and they are telling me that they are working on the issue But no eta and to also give TiVo a call. I haven't done that yet as I don't think it will help as TiVo will probably tell me to call Dtv... Any more info? Any help is appreciated.i can post my system info if you think it will help.

Thanks,
Mike

#95 OFFLINE   P Smith

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Posted 27 June 2012 - 10:05 PM

If we (someone ?) would find a trick to check if 6.4a successfully downloaded to our drives ... I mean all slices and all are valid. For normal (not tampered) THR22 ...

#96 OFFLINE   litzdog911

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Posted 28 June 2012 - 12:15 AM

So I'm one of the people who haven't gotten the update. I'm on 6.3e and have been forcing calls every day, and it's been making successful calls on its own as well. Still no update or signs of it. I called Dtv today and they are telling me that they are working on the issue But no eta and to also give TiVo a call. I haven't done that yet as I don't think it will help as TiVo will probably tell me to call Dtv... Any more info? Any help is appreciated.i can post my system info if you think it will help.

Thanks,
Mike


See post #89 above and provide me with your Tivo information. I'll pass it along to my DirecTV contacts to relay to Tivo. There are some things they can manually do until the broader problem is solved.
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
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#97 OFFLINE   Mzakos1

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Posted 28 June 2012 - 02:25 PM

See post #89 above and provide me with your Tivo information. I'll pass it along to my DirecTV contacts to relay to Tivo. There are some things they can manually do until the broader problem is solved.


Here's my info
Under model number it just says r10 on the sticker on the back of the unit?
Manufacturer brand: 100
Platform: series 2
Ird model: r52180
Ird serial number: 53b06c4c
Ird receiver Id: 0003-1864-6411
Software version: 6.3e-01-2-521
Access card id: do you need this?
Service number: 521-0001-90B0-6c4c
DVR service level P:-
Dial in configuration code: 000,TFA=1
Service map version: 22: TiVopvr spigotmap

Hooked up to a scepter TV with RCA composite cables.
Please let me know if you need anything else.

Thanks for your help!

Edited by Mzakos1, 28 June 2012 - 06:57 PM.


#98 OFFLINE   Diana C

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Posted 29 June 2012 - 05:40 AM

If we (someone ?) would find a trick to check if 6.4a successfully downloaded to our drives ... I mean all slices and all are valid. For normal (not tampered) THR22 ...


We're not talking about the THR22. This issue applies only to the older, standard definition, DirecTV DVRs with TiVo, like the DirecTV R10, Hughes HDVR2, Samsung SIR-4080 and other similar models.

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#99 OFFLINE   P Smith

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Posted 29 June 2012 - 11:31 AM

Oh, OK. Delete the model from my question.

#100 OFFLINE   Mzakos1

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Posted 29 June 2012 - 05:05 PM

Litzdog,

I don't know if you had anything to do with it, but I'm on 6.4 today and all locals work. If you did anything, thanks! If you didn't have anything to do with it, thanks for all the info and guidance.

Mike




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