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Dish drops AMC (+WeTV, IFC & Sundance)


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1921 replies to this topic

#1161 OFFLINE   isuzudave

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Posted 02 July 2012 - 06:38 PM

You, and others, missed my point.

My question essentially was... where was everyone the past month? The channels couldn't have been *that* important if it didn't prompt them to join in the discussion once Dish moved the channels around and put up the "this channel has moved" banner a couple of weeks back.

discussing things.


Up until recently I did not have anything to discuss. I could have posted about how much I like the shows on AMC and how I hope that Dish and AMC reach an agreement. I could have also talked about how greedy _______ (insert name of the company you think is being unresonable) is, but what good what that have done? I would have just been wasting bandwidth and posting obvious things. Just like like I am doing now.

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#1162 OFFLINE   Slamminc11

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Posted 02 July 2012 - 07:28 PM

I haven't called and won't call. I didn't watch any of the shows on them and didn't have any plans to do so. I haven't watched any of the channels in years so it was no lose to me. FOR ME to call and ask/expect free stuff for something I didn't watch seems rather unethical for me to do from the way I was brought up. Call me a prude or call me whatever you want, but that's my take on it for me!

#1163 OFFLINE   Marlin Guy

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Posted 02 July 2012 - 08:03 PM

I would have just been wasting bandwidth and posting obvious things. Just like like I am doing now.


Congratulations on 75 posts! See, that wasn't a waste after all! :lol:
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#1164 OFFLINE   Papote

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Posted 02 July 2012 - 08:38 PM

I got $10 off for 6 months. I really didn't haggle at all. BTW, I have never missed a payment since being a customer from 2006 and have had Top 200 with annual sub.

#1165 OFFLINE   BarbaraW

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Posted 02 July 2012 - 08:38 PM

Well I did a chat and told them how much I love dish, but that I was upset not by the loss of the channels per se (I didn't watch any of them) but that the replacements were channels I already have in the top 250 and bb @ home pack. At first the csr tried to give me $5 for three months and Starz for 3 months. When I told him that I had cancelled Starz, Showtime, and Cinemax because I found no value in them he transferred me to the Loyalty Dept where they offered me a Roku and $10 a month credit for a year to purchase programming that I would like to replace the four stations I lost. I think that's fair. I never watched them, but I still paid for them all these years. Now they are gone and lower tiers received replacement channels, while I continue to pay the same price and receive no replacement. I think Dish is quite generous to offer something to customers like me

#1166 OFFLINE   Stewart Vernon

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Posted 02 July 2012 - 09:07 PM

A month ago, a few weeks ago, and even a couple of days ago... the notion that AMC might get dropped wasn't enough for people to chime in with opinion, discussion, whatever.

I thought for sure that the time when the thread would pick up, if it was going to pick up, was when Dish moved the channels and removed the mapdowns. That forced anyone who watched or DVRed AMC and the other channels to stand up and take notice. And yet, we only got a blip of new activity once that happened.

But now that some customers have been getting retention offers, it is suddenly worth commenting on?

People who weren't mad enough to even post a few days ago, suddenly are mad now.. not at losing the channels, but at not getting as good of a retention offer as someone else they read about.

That tells me that these channels still aren't that popular. In a single day we've had more new activity over the retention offers than we had over the course of several weeks with regard to the actual channels themselves.

Like I said, this is not meant to kick-off a free-for-all attack-the-poster flood... I just find it a very curious observation... and frankly, quite telling to me... that I suspect most people posting have very little actual anger/disappointment over the loss of the channels... just about getting (or not getting) a prize from Dish.

I'm sure Dish takes notice of this as well. They read the forums... they see that not much was going on until they started giving out stuff. Next time around, don't expect Dish to be giving out stuff because I think they will ultimately learn from this that they really didn't have to do anything.

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#1167 OFFLINE   pitflyer

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Posted 02 July 2012 - 09:22 PM

It's always a risk when you give away the store (Roku, $10 yearly credit, up front credit, Showtime, HBO, Starz, etc) these days, because word WILL get out. I'm a little displeased that I'm paying exactly the same for Dish as I was a few days ago and now getting less.

I did talk to them yesterday, and they offered me half price HBO & Starz, and then transferred me to loyalty chat which after 30 minutes of waiting I gave up. I tried again today and this time they offered me a one time $10 credit, which is just a waste. Told me that you have to have AT200 and higher to get Roku, but that's not true, or different reps make up different rules as they move on.

Problem is, as a long time customer, they would have better off not offering me ANYTHING than those pathetic incentives above. Comcast sends me a direct mailing every week begging me to come back, and it would actually be cheaper due to the miracle of bundling. But I've been a loyal Dish customer for years and was always treated fairly. I don't think I am here, as someone who has absolutely ZERO promotions on their account (other than HD 4 Life) for the past year, and I do autopay/e-bill, all stuff that likely makes me a profitable customer.

I don't really care for the Roku (I already have one that I honestly don't use) but a recurring credit for a recurring loss would be appropriate. I might give Loyalty a ring, or I might just say this is the sign to move on...

#1168 OFFLINE   acostapimps

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Posted 02 July 2012 - 09:27 PM

I think people were observing if an agreement would be reach (at the last minute at least) since it did not happen and got frustrated by calling CSR and got bill credits and free Roku and posted here that's when more and more members decided to post on this thread, besides it's a FREE ROKU and BILL CREDITS :D

#1169 OFFLINE   paja

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Posted 02 July 2012 - 09:31 PM

I haven't called and won't call. I didn't watch any of the shows on them and didn't have any plans to do so. I haven't watched any of the channels in years so it was no lose to me. FOR ME to call and ask/expect free stuff for something I didn't watch seems rather unethical for me to do from the way I was brought up. Call me a prude or call me whatever you want, but that's my take on it for me!


Prude

#1170 OFFLINE   FTA Michael

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Posted 02 July 2012 - 10:04 PM

On the question of whether it's ethical to ask for an adjustment, well, of course it is. If you don't lie or misrepresent what your viewing habits are, it's always okay to get into chat or call a CSR and ask, "What can you give me for free?"

I've done that with Dish every few months regardless of their programming contract squabbles. Sometimes I get a premium channel for a few months, sometimes I get a few PPV credits, sometimes I get nothing.

It's like comps at a casino: You rarely get anything if you don't ask. Then the business looks at what you're worth to them and what it can afford to give you. It's friendly, voluntary, and ethical.
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#1171 OFFLINE   Inkosaurus

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Posted 02 July 2012 - 10:47 PM

A month ago, a few weeks ago, and even a couple of days ago... the notion that AMC might get dropped wasn't enough for people to chime in with opinion, discussion, whatever.

I thought for sure that the time when the thread would pick up, if it was going to pick up, was when Dish moved the channels and removed the mapdowns. That forced anyone who watched or DVRed AMC and the other channels to stand up and take notice. And yet, we only got a blip of new activity once that happened.

But now that some customers have been getting retention offers, it is suddenly worth commenting on?

People who weren't mad enough to even post a few days ago, suddenly are mad now.. not at losing the channels, but at not getting as good of a retention offer as someone else they read about.

That tells me that these channels still aren't that popular. In a single day we've had more new activity over the retention offers than we had over the course of several weeks with regard to the actual channels themselves.

Like I said, this is not meant to kick-off a free-for-all attack-the-poster flood... I just find it a very curious observation... and frankly, quite telling to me... that I suspect most people posting have very little actual anger/disappointment over the loss of the channels... just about getting (or not getting) a prize from Dish.

I'm sure Dish takes notice of this as well. They read the forums... they see that not much was going on until they started giving out stuff. Next time around, don't expect Dish to be giving out stuff because I think they will ultimately learn from this that they really didn't have to do anything.


I personally enjoy how quickly the conversation regarding compensation for the loss of AMC went from

"Oh well the new channels replacing the rainbow channels better be worth it!"
to
"They're only offering me 5$ off, what a rip off!"

I'm a little displeased that I'm paying exactly the same for Dish as I was a few days ago and now getting less.

Oh lord.
Did your price go up when we got the MLB network last year?

No one complains when we get new channels and our price stays the same, but god forbid they take away 4 channels that are barely watched and keep the price the same too!

edit:

On the question of whether it's ethical to ask for an adjustment, well, of course it is. If you don't lie or misrepresent what your viewing habits are, it's always okay to get into chat or call a CSR and ask, "What can you give me for free?"

I've done that with Dish every few months regardless of their programming contract squabbles. Sometimes I get a premium channel for a few months, sometimes I get a few PPV credits, sometimes I get nothing.

It's like comps at a casino: You rarely get anything if you don't ask. Then the business looks at what you're worth to them and what it can afford to give you. It's friendly, voluntary, and ethical.


Ive always been of the opinion that "You're entitled to atleast ask" beyond that your not entitled anything else.
The problem is sometimes we get drive by posters here who hop on and complain because they thought they were entitled to getting credits or free equipment because they were with a company "x" amount of years.
Then it gets a little annoying.

#1172 OFFLINE   inazsully

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Posted 02 July 2012 - 11:12 PM

No, what's annoying is when somebody plays the " you don't complain when they give you a free channel so why bitch when they take one away" card. That argument is beyond lame. If your company gives you a raise I doubt you'd complain but if the docked your pay I guarantee you the bitching would be epic. If they give me something then they must feel I deserve it (they want to keep me happy and content). That's just good business. They are well aware of the financial benefit of tossing the occasional bone.

#1173 OFFLINE   Inkosaurus

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Posted 02 July 2012 - 11:19 PM

No, what's annoying is when somebody plays the " you don't complain when they give you a free channel so why bitch when they take one away" card. That argument is beyond lame. If your company gives you a raise I doubt you'd complain but if the docked your pay I guarantee you the bitching would be epic. If they give me something then they must feel I deserve it (they want to keep me happy and content). That's just good business. They are well aware of the financial benefit of tossing the occasional bone.


Stupid analogy is stupid. If my pay was docked I most definitely did somethign to deserve it :P
And im not complaining about people who are asking and getting there dues, thats saywhats job.
Im complaining about those who ask, dont get it, then bitch about not getting it ;)

#1174 OFFLINE   James Long

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Posted 02 July 2012 - 11:32 PM

We live in a world where people feel entitled. As if DISH or AMC constantly owes their customers any more than they have paid for. Gotta get the discount and free stuff.

#1175 OFFLINE   phrelin

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Posted 02 July 2012 - 11:44 PM

I don't accept the idea that Dish owes anyone anything because they dropped AMC, IFC, WE, and Sundance. If they give you something, great. If they don't, well no harm in trying.

I am a great fan of some of AMC shows and it'll be a hassle to stream them.

But if you became a Dish subscriber just because of AMC, you made a poor decision because AMC provides the equivalent of 1½ hours a week of original programming. Old movies are available on many channels, some even with fewer commercials.

For a small monthly fee paid to Dish you can access with no commercials HBO via Dish plus HBO GO on line, the network that produced these series shows and a bunch of award winning movies and mini-series, as well as movies new and old:

Posted Image


If AMC wants a financial model to consider, maybe they should look at HBO.

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#1176 OFFLINE   ericsdad

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Posted 02 July 2012 - 11:45 PM

When I first saw the crawl on The Killing about Dish dropping AMC, I came to this site to see what was going on. After reading about 2 pages of posts I could see there wasn't anything worth adding to the conversation that hadn't already been said many times over.
So I did my whining to the only person whose opinion mattered, my wife. I'm retired and monthly fee'd out, so the only way we could add another provider would be to drop to a lower tier on dish to off set the costs.
When I talked to Dish, they made a very generous offer to keep all our business, and we accepted.
In our 12 yrs. with Dish we have never asked for or recieved any credits or anything free.
The only reason I posted today was to let people know that Dish seemed to be going out of their way to keep some of us happy.
So some of the posters on here need to climb off their high horse and quit acting like it's hurting you personally if Dish helps some of us out.

#1177 OFFLINE   jrseh

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Posted 02 July 2012 - 11:50 PM

Originally posted by James Long...We live in a world where people feel entitled. As if DISH or AMC constantly owes their customers any more than they have paid for. Gotta get the discount and free stuff.


Not so much. I agree with fudpucker. I pay for a service and expect to get the service I paid for. When said service is no longer provided, for whatever reason, I'll look elsewhere, and why not?

Already have a Roku, so don't need a free one. So far have not contacted Dish, though they did send an email giving us a couple of PPV movie passes. I responded with my displeasure over the AMC situation and am considering other options. We'll see if that triggers any sort of response.

Regardless, I'll do what I need to do to restore the programming I've lost, up to and including dumping Dish.

John

#1178 OFFLINE   SayWhat?

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Posted 03 July 2012 - 01:02 AM

Well I did a chat and told them how much I love dish, but that I was upset not by the loss of the channels per se (I didn't watch any of them)

I never watched them, but I still paid for them all these years. Now they are gone and lower tiers received replacement channels, while I continue to pay the same price and receive no replacement.


Why would you even call? You admit you never watched the three channels.

I pay for a service and expect to get the service I paid for. When said service is no longer provided,


The 'service' you pay for is the delivery of a variety of channels, not for any specific channels unless you're paying for Premiums. The 'service' you're paying for is still being provided.
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#1179 OFFLINE   SayWhat?

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Posted 03 July 2012 - 01:18 AM

I'm sure Dish takes notice of this as well. They read the forums... they see that not much was going on until they started giving out stuff. Next time around, don't expect Dish to be giving out stuff because I think they will ultimately learn from this that they really didn't have to do anything.



Hopefully, once they see how people are taking advantage of this, they'll start cancelling some of the offers and credits they've made. This is no longer about AMC/IFC/WeTV. It's 'gimme, gimme, gimme'.


Some people have ethics. Some obviously don't.
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#1180 OFFLINE   James Long

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Posted 03 July 2012 - 02:25 AM

Some people have ethics. Some obviously don't.

As long as they are not breaking the law the posts are welcome on this forum.

Let's be careful about getting into name calling. We have a lot of members here. Their option of "the right thing to do" may vary from yours but on this site we try to show some respect for the people behind the opinions - whether or not we agree with their opinion.

And we also try to stay on topic ... which in this thread is DISH vs AMC, not the ethics or morality of DBSTalk members. :)



DISH Network is saving an estimated $2.5 million per month not carrying AMC. If they want to throw some of that money at customers who complain it is up to DISH to decide who is "eligible" or not for the giveaways. if people want to drop down to a lower level it is fine ... DISH will collect less money from them but they will also not have to pay the channels in the tier the customers are dropping. And if they leave DISH will deal with that as well.

Perhaps by October AMC will come up with a better price. Unfortunately for them, $2.5 million dollars of lost income each month isn't balanced out by simply paying less for their programming. And losing 15% of the households they were distributed to won't help sell advertisements and infomercials.

Or perhaps AMC will stay off of DISH and survive without the cash and distribution. There is always a chance.




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