I've noticed on Dish's web site that if you look at the channels on the packages...AMC is gone from the Welcome Pack, the AT200 and the AT250...IFC is also gone and a couple of others. I guess they really mean it when those channels will be gone.
Nah. I worked for Dish during the FX takedown and many other potential takedowns. They learned there lesson with the FX channels takedown, call volume increased dramatically during that time, for a ton of reasons.
Alot of it was new customers looking to use it as a way out of there contract, citing that the website listed the Channels as available before they signed up.
Ofcourse they didnt hold any legal ground but they still called in and call escalations to supervisors, loyalty department and even specialty departments like ERT were at an all time high.
I wouldnt use there takedown on the website as an indicator that there playing hardball in the negotiations. Fact is we have just under 2 months or so before the possible take down and theres plenty of time for this to be resolved, regardless of what the online line up lists.
I'd reckon there just getting prepared for the worst, I wouldnt be surprised in the slightest if the agents werent already briefed with quick uptraining regarding it and scripts regarding the whole situation and all the potential variables are probably already saved and bookmarked by most competent agents.