Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo

Dish drops AMC (+WeTV, IFC & Sundance)


  • This topic is locked This topic is locked
1921 replies to this topic

#1201 OFFLINE   ehilbert1

ehilbert1

    Godfather

  • Registered
  • 312 posts
Joined: Jan 22, 2007

Posted 03 July 2012 - 11:50 AM

Hopefully, once they see how people are taking advantage of this, they'll start cancelling some of the offers and credits they've made. This is no longer about AMC/IFC/WeTV. It's 'gimme, gimme, gimme'.


Some people have ethics. Some obviously don't.



Why are you taking it so personal? Life is to short man. Get off the board for a day or two and have a beer. Take your girlfriend, wife or whatever out and enjoy life. People can do what they want call for a roku or not. No one has to answer to you. Get over it and have some fan man!

...Ads Help To Support This SIte...

#1202 OFFLINE   Nightmare

Nightmare

    Legend

  • Registered
  • 112 posts
Joined: Nov 02, 2002

Posted 03 July 2012 - 12:20 PM

Wow, almost 50 pages.

I watch Walking Dead and Hell on Wheels. I'm not happy to lose those shows.

It sounds like a real good time to call DISH and re-negotiate MY contract :D

**(I don't think I'm actually under any contract)
VIP722
Samsung HL-P5685W "Captain Kirk" DLP (only 720p)

Nightmare

#1203 OFFLINE   joyandjerry

joyandjerry

    AllStar

  • Registered
  • 59 posts
Joined: Jul 03, 2012

Posted 03 July 2012 - 12:55 PM

:hi: I stumbled upon this nifty forum when researching info on the Dish/AMC dispute. AMC is very important to us, and if it does not return to the provider, we will switch eventually. My husband and I just don't want to "panic" and switch when they will probably play "chicken" with each other for a while, and eventually get the stations back.

It was a poor marketing decision (IMOSHO) for Dish to state that AMC does not have programs that are well rated, or to tell their subscribers that they can stream the stations, thus having to pay for another service.

That said, we have been satisfied subscribers for eight years, and were offered a $10/mo discount for 12 months. The package is the highest available, with all of the premium stations, so we already get the extra stations that they added. So I didn't feel guilty about asking for a discount. I have found customer service to be excellent. This "savings" could be used to buy the discs of these shows when they come out, but we have the service to get the shows when they are on the air, so I would prefer not to do that. Our contract has another year, and we would have to pay the same monthly fee to terminate our contract early. The DVR is excellent, and we have a lot recorded that we don't want to lose for now.

If only they gave the subscribers the option of adding these dropped stations for a separate fee instead of jettisoning them. :(

Our computer is at work, so we cannot stream at home. Watching on the computer at work is not a comfy option, as I prefer my couch! :D For those interested, one can download the shows on iTunes, transfer them to your ipod, a buy composite cables for $15 or so and hook up the ipod to the TV. This will enable you to watch anything (like free podcasts!) on your ipod on your TV. I hope this is helpful to someone.

DirecTv is about $10 more/mo., after you initial discounts expire. And cable is nearly 50% more than Dish for our stations. It seems as if the public loves to "bash" them all. If this were happening with DirecTV, people would be saying the same things.

JOY

Walking a fine line between intellectual curiosity and information overload!

Edited by joyandjerry, 03 July 2012 - 12:59 PM.
add info


#1204 OFFLINE   catnapped

catnapped

    AllStar

  • Registered
  • 114 posts
Joined: Dec 14, 2007

Posted 03 July 2012 - 01:01 PM

Apparently people are receiving refurbished units so they're not quite "sticking it to Dish" like some people here are insinuating.

#1205 OFFLINE   ehilbert1

ehilbert1

    Godfather

  • Registered
  • 312 posts
Joined: Jan 22, 2007

Posted 03 July 2012 - 01:38 PM

:hi: I stumbled upon this nifty forum when researching info on the Dish/AMC dispute. AMC is very important to us, and if it does not return to the provider, we will switch eventually. My husband and I just don't want to "panic" and switch when they will probably play "chicken" with each other for a while, and eventually get the stations back.

It was a poor marketing decision (IMOSHO) for Dish to state that AMC does not have programs that are well rated, or to tell their subscribers that they can stream the stations, thus having to pay for another service.

That said, we have been satisfied subscribers for eight years, and were offered a $10/mo discount for 12 months. The package is the highest available, with all of the premium stations, so we already get the extra stations that they added. So I didn't feel guilty about asking for a discount. I have found customer service to be excellent. This "savings" could be used to buy the discs of these shows when they come out, but we have the service to get the shows when they are on the air, so I would prefer not to do that. Our contract has another year, and we would have to pay the same monthly fee to terminate our contract early. The DVR is excellent, and we have a lot recorded that we don't want to lose for now.

If only they gave the subscribers the option of adding these dropped stations for a separate fee instead of jettisoning them. :(

Our computer is at work, so we cannot stream at home. Watching on the computer at work is not a comfy option, as I prefer my couch! :D For those interested, one can download the shows on iTunes, transfer them to your ipod, a buy composite cables for $15 or so and hook up the ipod to the TV. This will enable you to watch anything (like free podcasts!) on your ipod on your TV. I hope this is helpful to someone.

DirecTv is about $10 more/mo., after you initial discounts expire. And cable is nearly 50% more than Dish for our stations. It seems as if the public loves to "bash" them all. If this were happening with DirecTV, people would be saying the same things.

JOY

Walking a fine line between intellectual curiosity and information overload!




Welcome to the board :welcome_s

Usually you will find people here that will bend over backwards to help you. I also hope Dish and AMC work it so I can switch.

#1206 OFFLINE   Stewart Vernon

Stewart Vernon

    Excellent Adventurer

  • Moderators
  • 19,714 posts
  • LocationKittrell, NC
Joined: Jan 07, 2005

Posted 03 July 2012 - 01:52 PM

If only they gave the subscribers the option of adding these dropped stations for a separate fee instead of jettisoning them. :(


Welcome to DBSTalk!

FYI, Dish has pretty much always given networks the option to be a la carte like you suggest... I'm sure AMC had the option of being a standalone channel and name their own price if they wanted.

Channels usually want to be in a package, though, so that people pay whether they watch or not.

Consider AMC... the highest rated show they had garnered 9 million viewers for one night. There are over 100 million pay tv subscribers in the US... so you can figure a lot of people were paying for AMC that didn't watch.

IF AMC went a la carte, they would have to raise their rate significantly to get the same money they get today by being in a package.

Edited by Stewart Vernon, 03 July 2012 - 03:49 PM.

-- Respect the S.H.I.E.L.D.


#1207 OFFLINE   inkahauts

inkahauts

    Hall Of Fame

  • DBSTalk Club
  • 15,432 posts
Joined: Nov 13, 2006

Posted 03 July 2012 - 02:00 PM

Unfortunately no cable service in our rural location.

Yes, my parents have DirecTV, and we will work with them for the credit when we get moved. It has been up in the air on if we would switch or not, but this seals the deal. Just won't help me in time.


Ok, well this may sound funny, but do the folks live far? Maybe ask them to record your episodes that are new and then visit them to watch your shows once in a while till you can get a permanent solution?

If not, if you have Netflix, you will probably be ok eventually.

#1208 OFFLINE   isuzudave

isuzudave

    AllStar

  • Registered
  • 80 posts
Joined: Sep 29, 2006

Posted 03 July 2012 - 03:07 PM

I now this is only mildly related to the topic at hand, and I do plan to pose the question on a more appropriate forum as well as here.

Does anyone provide closed captioning on their streamed version of Breaking Bad, Walking Dead, or Hell on wheels?

I was planning on streaming streaming them from Amazon on my Google TV device. I have since learned that Amazon does not have closed captioning on their streaming. I know Netflix does, but that does not help me with the upcoming season. What about iTunes? I don't have an apple tv, but I have an iPhone and iPad and I think I have a cable to connect those to my tv. I also have a Sony BD player with apps and a WDTV live hub.

Anyone have experince with closed captioning or sub-titles on current season streaming shows?

#1209 OFFLINE   Nightmare

Nightmare

    Legend

  • Registered
  • 112 posts
Joined: Nov 02, 2002

Posted 03 July 2012 - 03:27 PM

Apparently I do have 2 Months left on my 2 Year Contract :rolleyes:

I have usually been VERY happy with DISH and the service they provide.

Today was no exception!!

I called the normal Customer Service number to check on my account. The first lady was a little confused on the details of the Amazon purchase process. She was telling me I could watch the AMC shows on Amazon, but wasn't able to explain how (or the fact that I can watch them for free with the Roku). I asked her about an upgrade from the 722k to the Hopper and she sent me to an Account Specialist.

Here is what she offered after I asked about the Summer Sales Event.

-Free Hopper
-$15 off Top200 for 12 mos
-1/2 off HBO/Show for 6 mos
-No New Contract

I told her I was a fan of AMC, Walking Dead and Hell on Wheels.

-Free Roku

She tells me that I can order my AMC shows through Amazon on the Roku. The charges will appear on my DISH bill. Then DISH will credit my bill, allowing me to watch them for free.

Thank you DISH and DBS. I came here to see what was happening and used the information posted by other people to save about $400 today :hurah:
VIP722
Samsung HL-P5685W "Captain Kirk" DLP (only 720p)

Nightmare

#1210 OFFLINE   maartena

maartena

    Hall Of Fame

  • Registered
  • 2,798 posts
Joined: Nov 01, 2010

Posted 03 July 2012 - 03:41 PM

That said, we have been satisfied subscribers for eight years, and were offered a $10/mo discount for 12 months.


The fact that Dish is offering nice monthly discounts and ROKU units for free does seem to indicate that this is not your average carriage dispute, but pretty much a permanent decision.

With other carriage disputes, if you call and complain they often knock $5 or $10 off of that month's bill, or they give you a few free PPV movies, but not a whole year, and certainly no free ROKU device.

It's very cool that Dish offers these discounts and ROKU's by the way, that is definitely a class act. But if AMC is indeed important to you, I would start shopping around for the best deals now, and not wait until after your favorite shows start again.
[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.

I am the Stig.

#1211 OFFLINE   Inkosaurus

Inkosaurus

    Icon

  • Registered
  • 678 posts
Joined: Jul 29, 2011

Posted 03 July 2012 - 03:48 PM

-Free Hopper
-$15 off Top200 for 12 mos
-1/2 off HBO/Show for 6 mos
-No New Contract


You better double check with another agent at Dish because that last bit stinks of bull ****.
Last I checked you need to do a DIU to upgrade your equipment and DIU's come with a nifty little 2 year contract attached.

@Maartena.
I agree regarding them offering Rokus being peculiar but thats about it.
When I worked at Dish we offered plenty of 10$x12m to 5 star customers who were losing out even 1 local affiliate. If you're a great customer and get with loyalty department (account specialist) its not unheard of for them to atleast throw out a 10x12.

Regarding the Roku hand outs. During the FX, natgeo and FSN takedown of 2010 we were authorized to hand out vouchers for Itunes and if I remember correctly Amazon as well, so that customers could get episodes of Sons of Anarchy for free. I know its not a Roku for free but I think if the same situation happened today rather then 2012 Dish would probably spring for giving out Rokus too. Even though it was only 2 years ago internet streaming has and Roku have become alot more mainstream then they were 2 years ago.

Edited by Inkosaurus, 03 July 2012 - 03:53 PM.


#1212 OFFLINE   SayWhat?

SayWhat?

    Hall Of Fame

  • Registered
  • 5,613 posts
Joined: Jun 06, 2009

Posted 03 July 2012 - 04:13 PM

She tells me that I can order my AMC shows through Amazon on the Roku. The charges will appear on my DISH bill. Then DISH will credit my bill, allowing me to watch them for free.


You might want to verify that too.
Help stamp out Twits and Twitterers!

HD, SchmacHD!! Just be glad you've got a picture at all.

#1213 OFFLINE   satcrazy

satcrazy

    Icon

  • Registered
  • 746 posts
  • LocationGreat lakes, NW Pa.
Joined: Mar 15, 2011

Posted 03 July 2012 - 04:24 PM

You better double check with another agent at Dish because that last bit stinks of bull ****.
Last I checked you need to do a DIU to upgrade your equipment and DIU's come with a nifty little 2 year contract attached.

@Maartena.
I agree regarding them offering Rokus being peculiar but thats about it.
When I worked at Dish we offered plenty of 10$x12m to 5 star customers who were losing out even 1 local affiliate. If you're a great customer and get with loyalty department (account specialist) its not unheard of for them to atleast throw out a 10x12.

Regarding the Roku hand outs. During the FX, natgeo and FSN takedown of 2010 we were authorized to hand out vouchers for Itunes and if I remember correctly Amazon as well, so that customers could get episodes of Sons of Anarchy for free. I know its not a Roku for free but I think if the same situation happened today rather then 2012 Dish would probably spring for giving out Rokus too. Even though it was only 2 years ago internet streaming has and Roku have become alot more mainstream then they were 2 years ago.




I was told today any equipment upgrade is a new contract.

What I am wondering is why poster joy&jerry who has highest package and is a 8 year customer gets 10$/12 mos., while poster nightmare who has the 200 package gets a 12 month credit for 15$? Is it because they upgraded? [ happy for both of them, just wondering how dish calculates these savings, does dish have a formula they work from?]

I read the earlier post about the dish rating system, it just seems to me if you've been with a company for 8 years, you must be paying your bills:lol:

#1214 OFFLINE   Inkosaurus

Inkosaurus

    Icon

  • Registered
  • 678 posts
Joined: Jul 29, 2011

Posted 03 July 2012 - 04:48 PM

I was told today any equipment upgrade is a new contract.

What I am wondering is why poster joy&jerry who has highest package and is a 8 year customer gets 10$/12 mos., while poster nightmare who has the 200 package gets a 12 month credit for 15$? Is it because they upgraded? [ happy for both of them, just wondering how dish calculates these savings, does dish have a formula they work from?]

I read the earlier post about the dish rating system, it just seems to me if you've been with a company for 8 years, you must be paying your bills:lol:


lol. Well It varies I guess. I recall running into 10+ year old accounts that were anywhere from 1-3 stars. Length of time with a company certainly helps but its not some factor that over rides others or makes the company look the other way. Those accounts were also pretty much consistantly late with there payments, ect.


From what I've seen billing history has always taken priority over length of time as a customer in regards to tiering a customer. I really doubt taking an upgrade had anything to do with him getting a 15x12 instead of a 10x12.

There is a formula but it takes alot of stuff into consideration, much of which I already listed here in this thread. And alot more on top of that.

The best way to think of it is Dish (and other companies) Consider everything a loan that you will eventually pay off. Whether or not they will "loan" you anything entirely depends on how well you paid off your earlier loans (your SAC).
When you first sign up Dish "loans" you 700$ to get you all set up and you pay that off over the course of roughly 4 years (due to the way Dish handles its accounting). Now imagine at year 3 a customer asks Dish for a 120$ loan, dont you think they will consider any late payments on there first loan before giving you more "money" ?
Thats just one of the things to consider, its also the main reason why we see multiple prices for equipment upgrades between certain customers. Dish is more readily available to "loan" certain amounts of money to different tiers.

#1215 OFFLINE   catnapped

catnapped

    AllStar

  • Registered
  • 114 posts
Joined: Dec 14, 2007

Posted 03 July 2012 - 04:51 PM

I read the earlier post about the dish rating system, it just seems to me if you've been with a company for 8 years, you must be paying your bills:lol:


I'm assuming they figure if you've been with them for 8+ years, you're probably not leaving so why bother offering anything.

#1216 OFFLINE   Inkosaurus

Inkosaurus

    Icon

  • Registered
  • 678 posts
Joined: Jul 29, 2011

Posted 03 July 2012 - 04:57 PM

I'm assuming they figure if you've been with them for 8+ years, you're probably not leaving so why bother offering anything.


Not at all as has been proven by several long term customers in this very thread as well as through out this section over the last several years.

If you dont get offered anything when you speak to loyalty then you havent really been a great customer.

#1217 ONLINE   sigma1914

sigma1914

    Hall Of Fame

  • DBSTalk Club
  • 14,046 posts
  • LocationAllen, TX
Joined: Sep 05, 2006

Posted 03 July 2012 - 05:04 PM

...
I told her I was a fan of AMC, Walking Dead and Hell on Wheels.

-Free Roku

She tells me that I can order my AMC shows through Amazon on the Roku. The charges will appear on my DISH bill. Then DISH will credit my bill, allowing me to watch them for free.

...


That's not even how Amazon billing works with streaming.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#1218 OFFLINE   braven

braven

    Hall Of Fame

  • Registered
  • 1,033 posts
Joined: Apr 09, 2007

Posted 03 July 2012 - 05:23 PM

I feel bad for the "Walking Dead", "Mad Men" and "Breaking Bad" fans. Hopefully this is temporary. :(
HR34, HR24, (2) H21's
Whole Home DVR

@I_am_Braven

#1219 OFFLINE   unclefister77

unclefister77

    New Member

  • Registered
  • 2 posts
Joined: Jun 20, 2011

Posted 03 July 2012 - 06:06 PM

I have Directv and glad of it, besides the versus channel dispute, I don't actually remember that last time Directv pulled a national channel, well there was G3tv. Anyway Directv also has AMC On Demand.

#1220 OFFLINE   Chihuahua

Chihuahua

    Legend

  • Registered
  • 180 posts
Joined: Sep 08, 2007

Posted 03 July 2012 - 06:44 PM

I have Directv and glad of it, besides the versus channel dispute, I don't actually remember that last time Directv pulled a national channel, well there was G3tv. Anyway Directv also has AMC On Demand.


I think it's G4TV.




Protected By... spam firewall...And...