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Guest Message by DevFuse

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D* Loyal Customers Anniversary Gifts


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46 replies to this topic

#1 OFFLINE   LMckin

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Posted 04 May 2012 - 11:32 AM

Hi all,

I emailed D* About the Loyal Customers Program Anniversary gifts here is their reply.

Thank you for writing to ask about our Loyalty Anniversary gifts.

At this time, we no longer offer our Loyalty Program gifts. We endeavor to show our appreciation to long time customers and we want you to be updated regarding our promotions. While DIRECTV offers are available for a limited time and change frequently, our best programming and equipment offers are usually found online. By registering at http://directv.com and signing up for email alerts, you will also find out about any special deals as they become available. Just go to http://directv.com/register to sign up.

We are glad you are one of our loyal customers, We thank you for your continued support!

Sincerely,

Camille A. -
DIRECTV Customer Service

Directv Subscriber From May 2003 to December 9,2013

Charter Cable Subscriber Since December 9,2013
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#2 OFFLINE   makaiguy

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Posted 04 May 2012 - 11:39 AM

Won't be missed here. I never received one that worth a darn anyhow.
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#3 OFFLINE   ronsanjim

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Posted 04 May 2012 - 12:08 PM

Will miss them, kinda figured they were ditched since I didn't receive one this time around. Sometimes they were good, other times, never used them, like the Game Channel one.

I also noticed their "specials" have gotton tougher to get since they announced their bottom line problems.

#4 OFFLINE   MysteryMan

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Posted 04 May 2012 - 12:10 PM

All good things come to a end.
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#5 OFFLINE   Xsabresx

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Posted 04 May 2012 - 01:20 PM

All good things come to a end.


I am kind of glad they ended it. They never really gave anything of any use so all it was was fodder for a lot of bitching.

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#6 OFFLINE   ericmylad

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Posted 04 May 2012 - 03:06 PM

I logged into my account, clicked on my profile and in the my e-mail preferences section there is still a check box for "Loyal Viewer" which is described as : Anniversary gift notices for you, our loyal customer.

We all know how some emails from Directv are canned & incorrect. Maybe the OP's was too?

#7 OFFLINE   alnielsen

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Posted 04 May 2012 - 03:26 PM

It is now my anniversary date and I haven't seen anything about a loyalty gift like I used to.
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#8 OFFLINE   RunnerFL

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Posted 04 May 2012 - 03:34 PM

Won't be missed here either. They always give me 3 months of Showtime but Showtime is already part of my package so they are giving me nothing.
THIS SPACE FOR RENT

#9 OFFLINE   RunnerFL

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Posted 04 May 2012 - 03:34 PM

It is now my anniversary date and I haven't seen anything about a loyalty gift like I used to.


Because "At this time, we no longer offer our Loyalty Program gifts".
THIS SPACE FOR RENT

#10 OFFLINE   wahooq

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Posted 04 May 2012 - 03:55 PM

You can thank all the people that try to squeeze and demand EVERY single free piece of equipment and programming that they can out of the company. A well is only so deep
My comments and opinions are my own and not necessarily those of DirecTV.

#11 OFFLINE   LMckin

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Posted 04 May 2012 - 06:12 PM

my was this Month so i guess it might been costing them alot to provide free 3 months of showtimes channels to every subscribers.each year.

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#12 OFFLINE   dpeters11

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Posted 04 May 2012 - 06:27 PM

Dang, that means on my anniversary I won't get a free game lounge trial...

#13 OFFLINE   Davenlr

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Posted 04 May 2012 - 06:28 PM

Dang, that means on my anniversary I won't get a free game lounge trial...


+1 :)

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#14 OFFLINE   WestDC

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Posted 04 May 2012 - 06:34 PM

My Month was March at that time my offer online was a HDDVR $99 HD Receiver $49 , SD DVR or SD receiver Free.

When April came around everything went back to regular price. That is a much better offer than free PPV movies that were always billed but never ever credited :)
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#15 OFFLINE   willmw

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Posted 04 May 2012 - 06:34 PM

They always gave me 3 months of some sports pack. One year, I told them I didn't watch sports, they gave me a small credit for 3 months, next couple years same 'gift' but when I told them I didn't watch sports, their answer was "well, maybe you can find something there you might like" :P

#16 OFFLINE   macfan601

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Posted 04 May 2012 - 06:38 PM

You can thank all the people that try to squeeze and demand EVERY single free piece of equipment and programming that they can out of the company. A well is only so deep



Oh spare me the sympathy for Directv. Take a look at their latest financial reports. They are not exactly going broke. The question that needs to be asked, like in the Wall Street movie: How many yachts can the Directv BODs water ski behind? Directv has a big problem right now. Someone at corporate has made the decision that their long term customers are no longer valuable. They fall all over the new $30 a month customers and tell the 12 year plus customers that they could care less if we leave and I am a $150+ a month customer. Short sited for quick gains while losing long term profits. I predict this new policy will come back to bite them. As I explained to the CSR I was fighting with trying to get a HR34 at a reasonable price: Do they really think a new customer with basic equipment is as likely to generate as much profit for them than if they put a 5 tuner DVR in the hands of a long term customer? Now just which customer do they think is likely to order the larger programing package and order the most movies?

#17 OFFLINE   NR4P

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Posted 04 May 2012 - 07:48 PM

I'm gonna miss the 1 month of free sports pack for 3 months because they never tell me that I have it until the end of the second month.

#18 OFFLINE   jdspencer

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Posted 04 May 2012 - 08:08 PM

I'm gonna miss the 1 month of free sports pack for 3 months because they never tell me that I have it until the end of the second month.

This has happened to me as well.
So much for signing up to be notified.:confused:
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#19 OFFLINE   spartanstew

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Posted 04 May 2012 - 08:16 PM

Since I have never received one, I won't miss it.

I'm sure Directv can't wait to get their hands on your unit.

 
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#20 OFFLINE   MizzouTiger

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Posted 04 May 2012 - 08:53 PM

I've been with DirecTv since 2004 and have never received a Loyal/Anniversary gift.
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#21 OFFLINE   wahooq

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Posted 04 May 2012 - 09:49 PM

no sympathy...just sayin.....
My comments and opinions are my own and not necessarily those of DirecTV.

#22 OFFLINE   hdtvfan0001

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Posted 05 May 2012 - 03:55 AM

For those who may have gotten such "gifts" in the past...congrats.

Despite being a customer since 1998...never got one...nor did I expect one. I do know that what services people paid for had some impact on how they doled those out in the past...so not everyone was eligible. Perhaps they decided to discontinue this practice from a cost-cutting perspective...not sure.
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#23 OFFLINE   zimm7778

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Posted 05 May 2012 - 05:14 AM

For those who may have gotten such "gifts" in the past...congrats.

Despite being a customer since 1998...never got one...nor did I expect one. I do know that what services people paid for had some impact on how they doled those out in the past...so not everyone was eligible. Perhaps they decided to discontinue this practice from a cost-cutting perspective...not sure.


Perhaps you got some and we're never notified? They gave me Showtime once and I told them to remove it. I didn't trust them to do so when the free time ended. I think I got a ppv movie once too but didn't use it because of the trust factor again.

#24 OFFLINE   monyking

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Posted 05 May 2012 - 03:54 PM

yeah the last time I we got an reward was having 3 months...or 4 months of Game lounge and played like 2 or 3 times. Took forever to load and some games weren't even available. oh well, not gonna miss it at all.
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#25 OFFLINE   TBlazer07

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Posted 05 May 2012 - 07:33 PM

Since I have never received one, I won't miss it.

+1 ..... ~8 years and nada.




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