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Dish ordering process
Posted 04 May 2012 - 08:04 PM
After placing an order with Dish, do they send a person to do a preliminary check of your house first or do they just send the installers out? Also, when are you locked into the contract? Does the installing company bring the paperwork with them?
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Posted 04 May 2012 - 08:35 PM
They aren't going to be able to tell you much of anything about "where" until someone actually comes out and takes a look to see if/where they can get good line of sight.
If the installer comes out and doesn't think he can get signal, then he won't do any work and you won't be in a contract for anything. It's bad, but at least doesn't cost you any money.
I've never had to have them run wires (homes have been pre-wired) so I don't know how that process works. It might depend on how complicated it is (length and ease of access) as to how much they will do your way.
If you are pleasant and reasonable AND if you get a pleasant and reasonable Tech, then I would expect some flexibility as long as you aren't costing him extra work and equipment that he won't get reimbursed for as part of the install.
Sometimes you will get installers who will do extra/custom work for a fee... but again that can't be determined until he gets there and sees what it is going to take.
-- Friday Friday Friday... the 13th!
Posted 04 May 2012 - 10:21 PM