I AGREE. But customers should get an insentive to sign up again for 24 months.
It never hurts to ask!
and if a customer doesn't get something, well then they can do what they want.
If Dish doesn't want to offer anything then that's on them, the customer doesn't have to accept.
They do get an incentive, its called Dishn'it up. When there 2 year contract is over is not automatically renewed. In fact in order for them to get a new 2 year contract they HAVE to do a Dishn'it up, which in turn gives them free/discounted receivers (up to 3 at a time).
My arguments were never meant to imply that a customer shouldnt ask for stuff, heck im rocking a 10$ x 12m credit on my account as we speak. But as said earlier I also believe if the company says "no" then that should be the end of the story. A lot of customers unfortunately have entitlement issues when in all honesty these companies dont owe ANYTHING to the customer, and in most cases that customer still owes several years beyond there contract to that company.
Its already been established that Dish is barely even turning a profit, and its not on the customers who just joined on them either. The only customers turning profit for Dish are the ones who have been with them half a decade or longer.
Dish turns proffit even in Quarters that they lose 100,000 customers.
Dish's profit margins are incredibly low too. All your statements in this thread regarding how much money they make/keep, and profit have been nothing short of inaccurate.
At the end of the day damond we dont really have to sell you on anything. We all know your stating your opinion and were here stating facts
Edited by Inkosaurus, 21 May 2012 - 04:00 PM.