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Guest Message by DevFuse

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Extra TiVo (not white) remote?


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5 replies to this topic

#1 OFFLINE   htroberts

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Posted 23 May 2012 - 01:57 PM

When I activated my THR-22, I asked for an extra remote. DirecTV sent me an RC65 (the white remote for ).

I called them back, and they told me that this was the only remote that they have, if I wanted an "old" TiVo remote I'd need to contact TiVo directly. I asked what remote I would get with a new THR-22, and they told me I'd get this same one. This answer doesn't really make sense, but hey, it's DirecTV customer service...

Anyway, I see on their web page that I can order a "TiVo RF Remote", but it doesn't have a picture. This is a seperate item from the "Universal RF remote"

Has anyone ordered the "TiVo" one, and what did they get?

(I know Weaknees has them, but they're twice the price)

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#2 OFFLINE   Edmund

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Posted 23 May 2012 - 03:06 PM

Yes, I have ordered the Tivo RF remote, and received the same new peanut remote that came with THR22-100. Do not buy a peanut remote from Tivo, it doesn't use the same codeset as THR22-100.
aka Tivoburkee

#3 OFFLINE   drmanny3

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Posted 01 October 2012 - 01:08 PM

Have any of you found that this new tivo remote does not have all the codes for other receivers? I have a Sony that I cannot setup using the Tivo remote. How do you find out if any codes have been added?
Thanks,
Manny

#4 OFFLINE   Edmund

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Posted 01 October 2012 - 04:11 PM

Sat Receivers, or Audio Receivers? If its a new sony Audio receiver, sorry you're out of luck,it doesn't have a code for sony receivers set to AV2 codeset. Only AV1. The code library in the THr22 peanut, is like seven years behind. :(
aka Tivoburkee

#5 OFFLINE   BAMCAT

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Posted 02 October 2012 - 10:33 AM

Back when I upgraded to the THR22's, I requested and got a second THR22 remote at no charge.
Guess it just depends on who you talk to.
Try to get to a csr in the US, you will have a better chance of getting the correct remote.

#6 OFFLINE   JBv

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Posted 04 October 2012 - 01:44 PM

Just tell them you need the TiVo peanut remote. It will be an option for them to order it if you have a THR22 on your account. If they tell you it is $15 or $25 that is not the correct remote, the THR22 remote shows up as $50 (or maybe $49...I can't recall from when I had a THR22). The easiest way? If you have a THR22 go to DirecTV.com and order the TiVo Peanut Remote from the website!
DirecTV Employee
The postings on this site are my own and do not represent DirecTV's positions, strategies, or opinions.




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