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Scheduled Show Cancelled at Hopper Magically
Posted 24 July 2012 - 11:54 AM
Posted 24 July 2012 - 01:38 PM
I think we all have to learn the procedures to take maximum advantage of all the Hopper/Joey new features. A little family courtesy discussion might be necessary, too. There are three tuners in a Hopper - a 2Hopper/2Joey setup would give more flexibility.
Posted 06 August 2012 - 01:22 AM
Anyone else found anything that resolves this issue. Never had the problem on my 722, ever. Very frustrating esp when I came home and found that the Olympics didn't record and missed 2 hours.
Posted 09 August 2012 - 09:38 PM
If you are watching a DVR event, you are still tying up one of the tuners in the background for the PIP (even if PIP isn't up on the screen.) So, while you are watching the DVR event, if you have 3 things scheduled to record at the same time, the Hopper needs all 3 tuners. It sends a message to the tuner that is in the background saying that it needs to grab control, and asking you if it is ok. Since you are watching the DVR event and aren't watching the tuner, you don't see the prompt. The problem is that the default behavior if you don't say "O.K.", is for the event recording to be canceled so that the channel isn't changed without your explicit permission, and that is what you see in the DVR schedule after the fact. I would presume that you would see the same thing if you left the Hopper on with the TV off, and therefore it thought you were watching those tuners, prompted you for the change, and then canceled the scheduled recording event when you failed to say "OK".
My previous Dish DVR receivers would prompt you that the channel was about to be changed to start a recording, and if you didn't cancel it, then it would switch after the 2 minute countdown. With the Hopper, the default appears to be to cancel the recording if you don't explicitly give it permission to change. I think that is a poor design choice, and that is what is causing the problem.