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Guest Message by DevFuse

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Can't Access Olympics Online - Won't Log In


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3 replies to this topic

#1 OFFLINE   gator5000e

gator5000e

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Posted 26 July 2012 - 09:38 AM

I seem to be having trouble watching the feeds online via my computer at the nbcolympics.com site. In IE, it keeps on making me go thru the authentication process - that is the log in screen keeps popping up making me select DirecTV and then enter my log in info. I have actually tried over 10 time in a row. In Firefox, it will seem to take the log in info and then goes to the page where the video should play but just sits there and nothing happens.

I know my account on DirecTV.com is active and I am entering the correct log in info.

I have not seen any threads on this issue and maybe I am the only one having the issue. But if anyone has a cure for this, or any other thoughts, it would be appreciated.

Thanks.
GO GATORS!!!

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#2 OFFLINE   maartena

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Posted 26 July 2012 - 09:41 AM

I seem to be having trouble watching the feeds online via my computer at the nbcolympics.com site. In IE, it keeps on making me go thru the authentication process - that is the log in screen keeps popping up making me select DirecTV and then enter my log in info. I have actually tried over 10 time in a row. In Firefox, it will seem to take the log in info and then goes to the page where the video should play but just sits there and nothing happens.

I know my account on DirecTV.com is active and I am entering the correct log in info.

I have not seen any threads on this issue and maybe I am the only one having the issue. But if anyone has a cure for this, or any other thoughts, it would be appreciated.

Thanks.


I would un-install Flash completely, (there are some instructions for complete removal on Adobe.com) and then re-install it again. I think even the authentication process uses some flash components, and the video not playing on Firefox might also be related to that.
[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.

I am the Stig.

#3 OFFLINE   gator5000e

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Posted 26 July 2012 - 09:53 AM

Thanks!!! I just reinstalled from the Adobe site without uninstalling and it is now working!!! Appreciate the tip. Should have thought of that.
GO GATORS!!!

#4 OFFLINE   maartena

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Posted 26 July 2012 - 12:11 PM

Thanks!!! I just reinstalled from the Adobe site without uninstalling and it is now working!!! Appreciate the tip. Should have thought of that.


Glad that worked! Enjoy the Olympics! :)
[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.

I am the Stig.




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