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Guest Message by DevFuse

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Does DTV *ever* repair and return a DVR?


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64 replies to this topic

#51 OFFLINE   Rich

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Posted 20 July 2013 - 10:56 AM

LOL, just occurred to me in regards to the OP, that if a (if they still did it) Plutonium level customer wanted an HDDDVR fixed instead of replaced, DirecTV might find a way to do it, especially if they are already doing it for the top officers and stockholders of the company.

 

 

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Dream on.  

 

Rich



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#52 OFFLINE   gov

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Posted 20 July 2013 - 11:11 AM

If I was CFO of DirecTV and my HR24 croaked, methinks somebody in the tech division might be motivated to resurrect my hard drive with all those episodes of My Mother the Car I haven't watched yet.

 

And if I am CFO, wouldn't that be a great perk to pass out to my (deserving) golfing buddies ??

 

 

!rolling



#53 OFFLINE   Rich

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Posted 20 July 2013 - 11:26 AM

If I was CFO of DirecTV and my HR24 croaked, methinks somebody in the tech division might be motivated to resurrect my hard drive with all those episodes of My Mother the Car I haven't watched yet.

 

And if I am CFO, wouldn't that be a great perk to pass out to my (deserving) golfing buddies ??

 

 

!rolling

 

It's also a great way for an executive to get in a lot of trouble.  The part about giving his friends perks would be an act of stupidity.

 

Rich 



#54 OFFLINE   gov

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Posted 20 July 2013 - 12:55 PM

But Ann Southern voiced the car !!!



#55 OFFLINE   loveshockey

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Posted 24 July 2013 - 12:59 PM

Right, but that only indicates the motherboard is bad, not the power supply. The fan still has to get the power from the PS, it just goes though the MB. Otherwise the fan wouldn't work either.

 

I managed to move a confirmed working PS from one HR23-700 to the bad HR23-700, but no lights come on and the fan still just twitches ever so slightly...

 

Am I right in thinking that something on the motherboard is broken?



#56 OFFLINE   harperhometheater

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Posted 24 July 2013 - 08:41 PM

Yes that would certainly be my guess.
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#57 OFFLINE   Rich

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Posted 25 July 2013 - 08:58 AM

I managed to move a confirmed working PS from one HR23-700 to the bad HR23-700, but no lights come on and the fan still just twitches ever so slightly...

 

Am I right in thinking that something on the motherboard is broken?

 

How was it confirmed?  Still shows the symptoms of a bad PS.

 

Rich



#58 OFFLINE   loveshockey

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Posted 25 July 2013 - 10:51 AM

How was it confirmed?  Still shows the symptoms of a bad PS.

 

Rich

 

I took it out of a working HR23-700



#59 OFFLINE   harperhometheater

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Posted 25 July 2013 - 11:54 AM

The motherboard gets the power from the power supply and has the processor/logic that controls the fan, lights, HDD, etc.

Edited by harperhometheater, 25 July 2013 - 11:55 AM.

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#60 OFFLINE   Rich

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Posted 25 July 2013 - 12:06 PM

I took it out of a working HR23-700

 

Guess it is the motherboard.  Too bad.

 

Rich



#61 OFFLINE   cigar95

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Posted 25 July 2013 - 12:16 PM

As the original poster, these last few posts actually make me feel a *little bit* better about what happened (almost exactly) a year ago. It sounds like my problem was not something as trivial as a bad power supply, but on the motherboard itself.  Still a problem that was, in principle, fixable, but would have taken more work.

 

It does sound like I ought to make sure and be gentle when pulling the powercord to switch HDDs, or my new unit could suffer the same fate eventually.



#62 OFFLINE   loveshockey

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Posted 25 July 2013 - 08:21 PM

now when i put the power supply back into the working HR23-700 it is doing the same thing as my broken HR23-700, doesn't power up and the fan just twitches...

 

I thought I removed the power supply and reinserted correctly...

 

On the working one, i did a menu reset and pulled the plug when everything shut down...

or was this wrong to do?



#63 OFFLINE   Rich

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Posted 26 July 2013 - 10:50 AM

now when i put the power supply back into the working HR23-700 it is doing the same thing as my broken HR23-700, doesn't power up and the fan just twitches...

 

I thought I removed the power supply and reinserted correctly...

 

On the working one, i did a menu reset and pulled the plug when everything shut down...

or was this wrong to do?

 

I had a feeling that would happen.  Did you put the PS you thought was good back in its HR?  If it works in that one and doesn't in the other one, the trouble must be on the motherboard.  But, what you're posting is exactly what the symptoms of a bad PS are.  The fan just twitching is a typical symptom.

 

You did nothing wrong when you shut down the HR.  

 

Rich



#64 OFFLINE   loveshockey

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Posted 27 July 2013 - 08:42 AM

OMG!! After a day of being plugged in, the "working" HR23-700 is back to life by itself!!!

 

I can't believe it!!! I noticed 4 Directv media servers through my Playstation 3, and went to check on it, and I've got live tv...

 

Maybe I will try the transplant again and just leave it plugged in for a while!!!



#65 OFFLINE   Rich

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Posted 27 July 2013 - 09:59 AM

OMG!! After a day of being plugged in, the "working" HR23-700 is back to life by itself!!!

 

I can't believe it!!! I noticed 4 Directv media servers through my Playstation 3, and went to check on it, and I've got live tv...

 

Maybe I will try the transplant again and just leave it plugged in for a while!!!

 

Well, at least you sound like you're enjoying yourself.

 

Rich






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