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Guest Message by DevFuse

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Getting discounts on premiums, how often?


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9 replies to this topic

#1 OFFLINE   LI-SVT

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Posted 06 August 2012 - 10:32 AM

I have seen it mentioned a few times here that people call in every few months and get the latest promotions on the premiums. Is this realistic to do perpetually? If true it looks like you can save about $15 or $20 per month. Does DirecTv not allow this or is this something that gets flagged?

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#2 OFFLINE   lparsons21

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Posted 06 August 2012 - 10:36 AM

Discounts are always a crap shoot. Regardless of all the comments from those that claim to know, you never know what or how much any discount you might or might not get.

I seldom ask for any discounts, but I do change my programming around quite often and every time I'm offered something. Maybe just $5 or a bit more, but something. Sometimes a really great something, oft times just a little.

IMO, never hurts to ask, the worst that happens is they say no.

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#3 OFFLINE   ronsanjim

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Posted 06 August 2012 - 11:40 AM

Changing packages or premiums online generally will not give you any discounts. Its only happened once in the last 6 years for me. Calling in and asking if any special promotions has worked for me. I never ask for "discounts", just for special promotions I qualify for.

Sometimes they say nothing is available for "your" account.
That happened in recent months.

Last week I inquired and received the following:
$5.00 off HBO for 3 months
$5.00 off Choice for 3 months
$10.00 off Sports pak for 6 months
Starz-Showtime 2 for 1 for 3 months

Granted, Sports Pak offers very little, but @ $10.00 off for 6 months, I'll take it.

#4 OFFLINE   grecorj

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Posted 06 August 2012 - 01:55 PM

"Promos" are a big YMMV.

In the past I have received:

Free Showtime (3mo, 6mo, 12mo) - many times
Free Starz (3mo) - many times
Free Encore (3mo)
$10/off for 6mo (3 or 4 times)
$20/off for 6mo (3 or 4 times)
$5/off for 3mo, 6mo, 12mo
Free NFL ST (twice)
Free Sports Pack (3mo)
Cinemax/HBO 2-for-1 pricing (many times)
Free TC Premier upgrade for 3mo (once)
Free Cinemax
Half price Starz
Half price Cinemax

I call every few months and ask, "do you have any special promotions for ______?"

IT NEVER HURTS TO ASK (and ask nicely).

I don't think my bill has ever been "full price" for what I get. :D

I'm pretty sure I've had Showtime for almost 2 years without paying a dime.

You'll never get HBO at reduced price -- they'll generally give you a 3mo or 6mo credit for $x/monthly bill if you say it costs too much, tho.

Seems if you 1) pay bill on time, 2) subscribe to a premium, 3) have been a longer term customer, they'll offer better promos.

Most recently I got free Showtime for 12 months. It was maybe a 4 minute conversation with the CSR. I said my free trial had just expired, could they offer it again? and they did.

I'll repeat it: IT NEVER HURTS TO ASK (and ask nicely).
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#5 OFFLINE   Billzebub

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Posted 06 August 2012 - 06:39 PM

Everytime my discounts expire I call to move down from Premium. I always want HBO and Showtime but Starz and Cinemax depend on what series they have running. I record so many series' I have little time for the movies. Also, I get little to no us efrom the sports pack.

Each time I call I'm offered something that makes it worth my while to keep the premium package. I don't ask, they just offer.

#6 OFFLINE   LI-SVT

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Posted 07 August 2012 - 05:12 AM

Thanks to everyone for the input. It looks like if I am willing to call a few times a year I should be good on promotions.

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#7 OFFLINE   scott0702

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Posted 07 August 2012 - 08:21 AM

If you have premiums already you can call to cancel them and they may offer credits . I have been calling in to downgrade premier to a lower package because I don't watch all the premiums. Each time I call to downgrade, they offer me enough credits to offset the difference so I end up keeping Premier.

#8 OFFLINE   PrinceLH

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Posted 07 August 2012 - 02:43 PM

During the Viacom debacle, I called them twice. I got $10.00 off my bill and a $5.00 off for 3 months of Showtime. Called a second time and got 3 months of Starz. I agree, about the HBO. You never get it free and rarely discounted. Sometimes, you can get free Cinemax, for subscribing for 3 months. It still works out to about $8 a month for each service.

#9 OFFLINE   macfan601

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Posted 07 August 2012 - 03:44 PM

The problem with this business model is that it teaches Directv's subscribers to frequently call the CSRs and spin the wheel to see what prizes they can get. Directv treats you like a sucker if you don't.

It used to be a game when buying a new car too. Now most new car dealers in my area have gone to posting one price on the windshield and saying take it or leave it. No games or wheeling and dealing. A house is about the only thing you can really wheel and deal on anymore.

#10 OFFLINE   KAL

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Posted 07 August 2012 - 05:37 PM

Just got HBO $10 off for 3 mos, so i'm a happy camper. in general, I only call a couple of times a year to inquire about promos. Definitely agree with what some of the others have said here. its pretty much a crapshoot just about everytime you call.
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