hmm to get back to the subject,I didnt want a contract because I knew I could be transferred out of the county for my job for sometimes longer than a yr.Dtv also seems to give much better deals when your not under contract.I was hoping to renegotiate when I got back from overseas. I checked the model they gave me,it is a hr24.
They did install the swim and the wireless internet thing,the tech asked me if I had a router I said I did and he installed the dvr to work with it. He said it would not effect anything I had setup with dtv..
The comment about csgo having a grow room is hilarious,maybe that was his dvr loaded with porn in the S&M room...he sounds more like the type for that.Yesh If I ever get that uptight.......
Sending a email to ellens Team,here is a copy of what Im sending..please advise...
I was referred to Ellens team to resolve this issue by some better informed than I. They say that this is somewhat common..
I initially set up my account with a owned receiver in Fl without a contract yrs back,I knew I might be transferred out of the country with my Job.I don't believe this was ever documented properly either but it wasn't a issue at the time,I was transferred to Va and everything was fine,I moved To another house last yr in Va that was already setup with a dish,so I just brought my receivers with me and hooked them up.
I later had a problem with one of the hd dvrs I had.I called dtv and they said they would replace it,there was to be no contract for this. I talked at length with a dtv csa about this.They wanted to send a tech out to check everything else out and install the new dvr,He came and did this and found the the lnb to be old,he replaced the lnd and installed the dvr to work with my wireless internet. When he was done he gave me a paper contract to sigh.It was a 2 yr agreement,I declined and said I had handled this with dtv already,He made a phone call and then told me that would be fine,He gave me some other papers to sign that he had completed the the job and I was happy with it.
It has been a few months since then but It looks like I will be transferred now soon,I called dtv a couple days ago about some other concerns I had with equip and the csa recommended adding a feature to have have my dvrs transfer information since I apparently already had the necessary wiring. This solved my issue so I had them add it. In this conversation I also learned they did actually show me as being in a new 2 yr agreement. This information was entered wrong by the tech, can you please correct this and advise what I need to do when I am transferred and need to cancel my service.
Edited by suncom3, 14 August 2012 - 11:29 AM.