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Guest Message by DevFuse

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Phone Line Issue


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3 replies to this topic

#1 OFFLINE   Contra

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Posted 14 August 2012 - 09:22 AM

So my old HR21 died and they sent me a new HR21 (not sure why i didn't get an HR24 but oh well).

Anyway, I hooked it up and it works fine except for one thing. When I plug the phone line into the back of the box i am no longer able to use the phone in my house, it has effectively been hijacked. I left it this way for a few hours to see if it just needed to download something but no, still won't work.

I unplugged the phone line from the back of the box and my phone now works fine -- but of course I can no longer get Caller ID on the TV, etc.

This didn't happen with my old HR21.

Any thoughts on what i can do to fix this -- or what I may have done wrong on the install?

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#2 OFFLINE   veryoldschool

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Posted 14 August 2012 - 09:39 AM

Seems fairly straight forward: this receiver has a defective phone jack and needs to be replaced.
A.K.A VOS

#3 OFFLINE   trpph

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Posted 14 August 2012 - 11:02 AM

He doesn't need a phone line connection anyway, does he? I have a HR24 and HR21 and have never hooked up a phone line.

#4 OFFLINE   veryoldschool

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Posted 14 August 2012 - 11:09 AM

He doesn't need a phone line connection anyway, does he? I have a HR24 and HR21 and have never hooked up a phone line.

If he wants to use caller ID he does.
A.K.A VOS




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