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Guest Message by DevFuse

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How to cancel a HBO on demand download?


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6 replies to this topic

#1 OFFLINE   cames

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Posted 19 August 2012 - 02:43 PM

I wanted to try out a HBO on demand with an episode of Band of Brothers. An hour later, can't watch it, status says, "processing request...". At this point I want to tap out, but can't find any cancel. Hammering my already meager DSL bandwidth.

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#2 OFFLINE   Stewart Vernon

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Posted 19 August 2012 - 06:21 PM

The last time I had something "hang" like that... an on demand download that was ordered but not actually downloading... I wasn't able to cancel it.

Fortunately it doesn't happen often... but I'm not sure if they ever addressed that bug (it doesn't sound like it from your experience here).

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#3 OFFLINE   P Smith

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Posted 19 August 2012 - 06:26 PM

Disconnect network cable from the 922 for a few minutes.

#4 OFFLINE   yall2

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Posted 20 August 2012 - 06:29 AM

Just highlight it in the "list" and delete it. It will stop and be gone.

#5 OFFLINE   cames

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Posted 20 August 2012 - 09:21 AM

Disconnect network cable from the 922 for a few minutes.


Thanks, that worked to get it to stop trying at least.

#6 OFFLINE   cames

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Posted 20 August 2012 - 09:23 AM

Just highlight it in the "list" and delete it. It will stop and be gone.


I'll have to check again, I don't have the normal DVR set of options available on these On Demand items. Punching the select buttons gives me the info overlay, with just "Watch" (grayed out) and "Close" buttons.

#7 OFFLINE   cames

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Posted 20 August 2012 - 09:24 AM

I called Dish support last night, and the phone rep said he submitted a ticket to someone behind the scenes. I supposed to try again in 3 days and call if it still doesn't work.




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