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Guest Message by DevFuse

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Red Zone Channel without ST


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160 replies to this topic

#101 OFFLINE   andygradel

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Posted 25 July 2013 - 09:40 AM

I called and offered $100 just for the Red Zone Channel, but was told they couldn't sell it as a standalone. I mentioned that buying the Madden 25th anniversary edition for $100 included streaming access to NFLST, but I didn't feel like dealing with hooking my tablet/phone up to the TV via HDMI every week and I'd much rather give them the money.

 

They offered NFLST for 1/2 price, but I still said that was more than buying Madden. So, they ended up offering $15 off a month for a year PLUS 1/2 price NFL ST.

 

Sold... looking forward to kickoff in September!



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#102 OFFLINE   Skywalker

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Posted 25 July 2013 - 10:18 AM

Ok, just called.  Got to RETENTION.  Asked for Free Redzone Channel standalone which I had last year. 

 

They gave me Sunday Ticket w/ Redzone for free, plus a Genie for 4 TVs for free.  Currently have two HD DVRS and two HD boxes.  Contract was set to expire 4/20/14.  They extended it 1 year.



#103 OFFLINE   Laxguy

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Posted 25 July 2013 - 12:13 PM

Sounds like you hit the jackpot! May I snoop and ask how much you pay monthly? 


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#104 OFFLINE   Skywalker

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Posted 25 July 2013 - 12:28 PM

Roughly $126/month w/ sales tax.   Includes 4 receivers, protection plan ($7.99) and whole home dvr.



#105 OFFLINE   Laxguy

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Posted 25 July 2013 - 02:21 PM

Thanks, puts things in perspective.... You're not dating that CSR, are ya'?  :)


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#106 OFFLINE   Crow159

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Posted 25 July 2013 - 03:12 PM

Did you have to go to "Retention" or anything like that?  Thanks!

 

I talked to a front line CSR both times. I asked if I was eligible for it again this year and they could see that I had it last year but couldn't add it for this year. They transferred me to someone else and it was taken care of. It was probably retentions I was transferred to but I'm not really sure.



#107 OFFLINE   camo

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Posted 29 July 2013 - 11:00 AM

I think the key is having contract up or close. Last year they wouldn't budge on RZ because I had just added a new receiver. This year no problem, I'm no longer under contract. You do have to speak with retention to get it.

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#108 OFFLINE   Crow159

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Posted 29 July 2013 - 12:15 PM

I think the key is having contract up or close. Last year they wouldn't budge on RZ because I had just added a new receiver. This year no problem, I'm no longer under contract. You do have to speak with retention to get it.

 

I just received a new Genie in June. I'm a long ways away from being out of contract and yet I still got the Redzone channel standalone.



#109 OFFLINE   chevyguy559

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Posted 29 July 2013 - 05:23 PM

My first try for Standalone RZC via email got denied, but they gave me a retention phone number and PIN to call back so I'll give it a try tonight....I did ask about my commitment end date which is coming up on 8/28 (from a Movers Connection last year). So maybe that's the reason for the retention phone number and PIN...I guess I'll find out tonight  :)



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#110 OFFLINE   chevyguy559

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Posted 29 July 2013 - 10:43 PM

Phone call took less than 3 minutes from start to finish.....kinda makes ya wonder why they just couldn't add it via my email request....but I'm a happy man for another year, free Standalone RZC :)



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#111 OFFLINE   fsquid

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Posted 31 July 2013 - 10:02 AM

just got it added to my account.  Simply called retention, asked for it.  Then talked about the Fox Sports 1 negotiations.  Took 4 minutes.



#112 OFFLINE   jamieh1

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Posted 02 August 2013 - 02:39 PM

2nd yea in a row Ive called several times and cant get Red Zone. 



#113 OFFLINE   y2k02c5

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Posted 03 August 2013 - 05:38 PM

2nd yea in a row Ive called several times and cant get Red Zone.


see this thread. we're getting ST for free with a one year commitment. And if your lucky, some additional credits.

http://www.dbstalk.c...icing-announced

#114 OFFLINE   Skywalker

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Posted 05 August 2013 - 10:47 AM

Ok, just called.  Got to RETENTION.  Asked for Free Redzone Channel standalone which I had last year. 

 

They gave me Sunday Ticket w/ Redzone for free, plus a Genie for 4 TVs for free.  Currently have two HD DVRS and two HD boxes.  Contract was set to expire 4/20/14.  They extended it 1 year.

 

Called back today... Said "cancel service"... this time it did not take me to retention.  Had to have a Customer Service Rep actually transfer me only after I asked him.  Anyway, wanted to go for more since I didn't like where my bill was at.

 

Got $20 off for 12 months of my current package

Got $10 off for 12 months of Advanced Receiver-HD

HBO STARS SHOWTIME CMAX SPORTS Free for 2 months (just enough time to download true blood and dexter)

1-time credit of $50 for being a loyal customer since 2003.



#115 OFFLINE   y2k02c5

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Posted 05 August 2013 - 11:04 AM

Called back today... Said "cancel service"... this time it did not take me to retention. Had to have a Customer Service Rep actually transfer me only after I asked him. Anyway, wanted to go for more since I didn't like where my bill was at.

Got $20 off for 12 months of my current package
Got $10 off for 12 months of Advanced Receiver-HD
HBO STARS SHOWTIME CMAX SPORTS Free for 2 months (just enough time to download true blood and dexter)
1-time credit of $50 for being a loyal customer since 2003.


they didn't offer ST with a 1 yr commit?

#116 OFFLINE   Skywalker

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Posted 06 August 2013 - 07:34 AM

they didn't offer ST with a 1 yr commit?

Yes, got that in addition to what I previously mentioned.



#117 OFFLINE   y2k02c5

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Posted 06 August 2013 - 12:04 PM

Yes, got that in addition to what I previously mentioned.


Nice. pretty sweet deal then. :)

#118 OFFLINE   WestDC

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Posted 06 August 2013 - 01:00 PM

I called and offered $100 just for the Red Zone Channel, but was told they couldn't sell it as a standalone. I mentioned that buying the Madden 25th anniversary edition for $100 included streaming access to NFLST, but I didn't feel like dealing with hooking my tablet/phone up to the TV via HDMI every week and I'd much rather give them the money.

 

They offered NFLST for 1/2 price, but I still said that was more than buying Madden. So, they ended up offering $15 off a month for a year PLUS 1/2 price NFL ST.

 

Sold... looking forward to kickoff in September!

 

Is that offer thru XBOX?


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#119 OFFLINE   bamarolltide13

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Posted 07 August 2013 - 12:03 PM

Called last week, couldn't get STRZ standalone like I had last year.  They said it wasn't available, but obviously, we know better.  They offered me the $15 per month and $10 HD per month credit, so $25 off my bill monthly for 12 months.   

 

Called back today, different person, after he did some searching through the system, he figured out the way to do STRZ standalone, and did it for free.  No problem.

 

Both times, I said cancel, and got to retention right away.  You just have to keep trying until you get a CSR that knows the system well enough to do it.  


Edited by bamarolltide13, 07 August 2013 - 12:04 PM.


#120 OFFLINE   camo

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Posted 17 August 2013 - 06:09 AM

I called and got it but my bill this month has full blown ST on it. Called back and was told RZ was not available as a standalone. I said check recent activity then she came back and said she would fix it. Still waiting for the correction..........It may suck changing to Dish but I will if they reneg on RZ. 


Edited by camo, 17 August 2013 - 06:11 AM.

2-HR24-500
SWM Slimline Dish, MRV Ethernet, media share
70" Sharp AQUOS LC70LE640U
55"LG LH90, 47"JVC LCD's 32" Vizio plasma.
Onkyo SR876 SR receiver

Dish Hopper with sling

Wireless Joey


#121 OFFLINE   Spoonman27

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Posted 20 August 2013 - 10:27 AM

I have 16 months left on a two year contract but I called anyway to see if I could free redzone again.  I explained that due to Pac 12 channel I will be adding comcast for two months during football season so that may have helped me.  Anyway, I got a free year of red zone channel for the third or fourth year in a row.  No additional contract.  I have premier but only because I'm getting about 40 bucks of credits a month.



#122 OFFLINE   Athlon646464

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Posted 20 August 2013 - 11:49 AM

Called Retention and got the RZ channel and a Genie upgrade at no cost, as well as $15 off my bill for 15 months.

 

I agreed to a new 24 month contract.  (I don't plan on switching anyway - Charter is the only other game in town and they su*k).


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#123 OFFLINE   mhking

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Posted 21 August 2013 - 11:50 AM

Called through Retention and got a RZ-only deal for free. We'll see if that really works or not...


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#124 OFFLINE   mwt129

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Posted 21 August 2013 - 02:07 PM

Called retention and asked RZ without ST like I had last year. What I got was RZ and ST for free, $20 off a month for 12 months, and a free Genie upgrade.



#125 OFFLINE   Cyber36

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Posted 03 September 2013 - 09:28 AM

I'd like someone to confirm channel # this year. It was 703 last year, but apparently not this year.......






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