Jump to content


Welcome to DBSTalk


Sign In 

Create Account
Welcome to DBSTalk. Our community covers all aspects of video delivery solutions including: Direct Broadcast Satellite (DBS), Cable Television, and Internet Protocol Television (IPTV). We also have forums to discuss popular television programs, home theater equipment, and internet streaming service providers. Members of our community include experts who can help you solve technical problems, industry professionals, company representatives, and novices who are here to learn.

Like most online communities you must register to view or post in our community. Sign-up is a free and simple process that requires minimal information. Be a part of our community by signing in or creating an account. The Digital Bit Stream starts here!
  • Reply to existing topics or start a discussion of your own
  • Subscribe to topics and forums and get email updates
  • Send private personal messages (PM) to other forum members
  • Customize your profile page and make new friends
 
Guest Message by DevFuse

Photo
- - - - -

help with account


  • Please log in to reply
5 replies to this topic

#1 OFFLINE   Nabisco

Nabisco

    Godfather

  • Registered
  • 335 posts
Joined: May 18, 2007

Posted 29 August 2012 - 12:42 PM

Now im going off what i remember, i have a cust and is really old so i try to help him, we r Mpeg 4 and he currently has a hdvr. he wants to lower the bill but when i called dtv they would now let him down grade to a just hd ird, also they r charging him for hd because he has a hdvr and by having a hd i sure he wont have to pay for hd, Mpeg 4 but i called a few times and they said after his 1 year they could maybe do something. what can we do, will they make him sign a new agreement on downgrading to a hd or what?
DIRECTV Technician
-------------------------------------------
My opinions are mine and do not reflect those of either my HSP or DIRECTV.BUT SHOULD BE!!!
-------------------------------------------
Worker rights!

...Ads Help To Support This Site...

#2 OFFLINE   maartena

maartena

    Hall Of Fame

  • Registered
  • 2,826 posts
Joined: Nov 01, 2010

Posted 29 August 2012 - 12:51 PM

Now im going off what i remember, i have a cust and is really old so i try to help him, we r Mpeg 4 and he currently has a hdvr. he wants to lower the bill but when i called dtv they would now let him down grade to a just hd ird, also they r charging him for hd because he has a hdvr and by having a hd i sure he wont have to pay for hd, Mpeg 4 but i called a few times and they said after his 1 year they could maybe do something. what can we do, will they make him sign a new agreement on downgrading to a hd or what?


Your writing style is very hard to read. Please use full words in stead of using "r" for "are".

As for the question.... this is probably the wrong forum. In any case, he can save some money on HD by going to auto-bill pay. He can also call DirecTV (or you can call DirecTV for him in his presence) to see what they can do to cut down on the cost.
[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.

I am the Stig.

#3 OFFLINE   inkahauts

inkahauts

    Hall Of Fame

  • DBSTalk Club
  • 16,261 posts
Joined: Nov 13, 2006

Posted 29 August 2012 - 07:12 PM

They wont get rid of the dvr fee without switching him to a hd only receiver. They wont get rid of the hd fee without him signing up for auto pay.

#4 OFFLINE   wahooq

wahooq

    Icon

  • Registered
  • 922 posts
Joined: Oct 19, 2011

Posted 29 August 2012 - 09:11 PM

if its an mpeg4 market then he shouldnt be charged for hd access
My comments and opinions are my own and not necessarily those of DirecTV.

#5 OFFLINE   inkahauts

inkahauts

    Hall Of Fame

  • DBSTalk Club
  • 16,261 posts
Joined: Nov 13, 2006

Posted 30 August 2012 - 12:29 AM

if its an mpeg4 market then he shouldnt be charged for hd access


He also wouldn't get Hi Definition channels though without the Hi Definition access fee.

#6 OFFLINE   Shades228

Shades228

    Hall Of Fame

  • Banned User
  • 5,914 posts
Joined: Mar 18, 2008

Posted 30 August 2012 - 02:35 AM

if its an mpeg4 market then he shouldnt be charged for hd access


Could have whole home.
All comments are my own. Unless specifically stated, my views do NOT represent the views of DIRECTV




Protected By... spam firewall...And...