Have a 2014 Samsung HU9000. Activated RVU 2 weeks ago (no thanks to clueless DTV rep. Actually tried to convince me the coax port on the TV would power the deca. Ya right).
Anyway, I have, since connecting, had it working ok via ethernet cable direct to router. Rest of DTV boxes are a mix of H22, 23, 24 and one H34, all connected via deca.
As of this morning, TV is now saying it is not "authorized" to RVU. (DTV Error message, not TV)
Spent an hour on the phone with DTV CS (clueless). Had DTV remove the client, reset H34/Genie, finally got the Samsung set removed. TV still says unauthorized, not able to pair via PIN. Can't find a way to reset TV to factory default, only to reset Smart Hub settings. Sending a tech out next week but there's no way whoever they send is going to know what's going on.
I know I'm likely in the 1% of 1% of DTV owners, and I'm used to fixing things myself, but I'm thinking since the TV can see the network, and can get to the Genie, that it's not a TV issues, it's a DTV issue. However, DTV is beyond clueless with this stuff which is so frustrating. The rep said multiple times that "there is not another employee working for DTV that knows any more than her" about this stuff. 1st level tech support - wouldn't transfer me to another level.
FWIW - the only reason I don't have an external box on this TV is that the TV only passes through Dolby 5.1 through optical out to my Sonos on RVU (can't do it from external box - even though other devices can (ATV/Computer etc) - sorry; off topic a bit).
One last thing - Samsung auto-updated software this morning to 1125. Could that alone have broken the RVU connection? I can't see a way to roll back to the previous firmware but I guess I could research that some more online.