What does the protection plan really cover? My understanding is if you lease a receiver, for example, Dish is responsible for the receiver (at least for repairs the result of normal wear and tear or defective components). I have never had the DPP. I have two 622 receivers and a 211 since 2006. Two of my 622's went bad over the years. I called Dish, and they readily agreed to send me a replacement receiver and an empty box to send the other one back, no cost (except for shipping on one of the replacements). So what is a person really paying for with the DPP?
with the protection plan you wouldnt have to pay for the shipping on replacements.
It brings the cost of tech work down from 95$ to 15$, and in the case of top tier customers down to 0$.
The only thing it doesnt cover is "user damage", I.e. if you call in and say you accidentally put the remote in the washer. Tough cookie your paying for the replacement and shipping. (So hint hint: Always say it just stopped working, you dont ship the remote back so no sense in telling the truth, they WILL make you pay for it if you indicate you actually broke it).
Or if you send in a receiver and get it replaced, if they find that its been infested with insects your paying for the receiver. Stuff like that.