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Slow receiver


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32 replies to this topic

#1 OFFLINE   westview

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Posted 15 September 2012 - 06:47 AM

I have the HR23 receiver and it is really slow. Sometimes slower than others. I have tried all the tricks I have read about. Nothing helps. I can not believe Dish refuses to correct this problem. With modern tech it should not be a problem.

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#2 OFFLINE   damondlt

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Posted 15 September 2012 - 06:57 AM

I can not believe Dish refuses to correct this problem. .

You mean Directv.

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#3 OFFLINE   Carl Spock

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Posted 15 September 2012 - 06:58 AM

I doubt Dish will do anything to correct your DirecTV receiver. :rolleyes:

Do you want to give us some more info as to where you find it slow? Is it in the Guide? Tuning in a station? Responding to remote commands? And what exactly have you tried?

It's also fine to just vent your frustration. People do it here all the time.
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#4 OFFLINE   MysteryMan

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Posted 15 September 2012 - 07:06 AM

I have the HR23 receiver and it is really slow. Sometimes slower than others. I have tried all the tricks I have read about. Nothing helps. I can not believe Dish refuses to correct this problem. With modern tech it should not be a problem.


Seeing how you subscribe to DirecTV why would you expect DISH to correct the issue you're having? :sure:
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#5 OFFLINE   Carl Spock

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Posted 15 September 2012 - 07:35 AM

westview, going back through your 20 posts, about half of them have been about your HR23 being slow. As I said upthread, that's OK with me. Drive-by posts happen all the time.

Your biggest problem seems to be channel changing speed. If I was you, I'd turn Native off and only select either 1080i or 720p for resolution. You'd want that set to whatever is the native resolution of your television. Have you tried that?
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#6 OFFLINE   ccrowe3

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Posted 15 September 2012 - 02:34 PM

The hard drive could be starting to fail. I installed an eSATA drive on my HR21 and it sped up quite a bit.

#7 OFFLINE   Xsabresx

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Posted 15 September 2012 - 03:19 PM

I doubt Dish will do anything to correct your DirecTV receiver. :rolleyes:

Do you want to give us some more info as to where you find it slow? Is it in the Guide? Tuning in a station? Responding to remote commands? And what exactly have you tried?

It's also fine to just vent your frustration. People do it here all the time.


Oh lemme take this one!!

Is it in the Guide? Yes
Tuning in a station? Yes
Responding to remote commands? Yes


And what exactly have you tried? Menu reset, RBR, NVRAM clear

The HR23 was never speedy to begin with but it was tolerable. Adding the HDGUI was like chaining it to a boat anchor.

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#8 OFFLINE   westview

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Posted 16 September 2012 - 09:02 AM

Sorry about saying Dish when I meant Direct. I have posted more than I should have, but I n very frustrated. The post by xsabresz prety much covered my situation. I can not believe with technology what it is today this problem can not be fixed.

#9 OFFLINE   hdtvfan0001

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Posted 16 September 2012 - 09:04 AM

Sorry about saying Dish when I meant Direct. I have posted more than I should have, but I n very frustrated. The post by xsabresz prety much covered my situation. I can not believe with technology what it is today this problem can not be fixed.

One other thing to try...

Are you set to "Native On" on your HD display settings in the setup menu?

If so...try it with "Native Off" and see if that helps.
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#10 OFFLINE   smitbret

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Posted 16 September 2012 - 09:41 AM

If your DVR recordings aren't too valuable, do a "Reset Everything". I'll bet it solves the problem at the expense of a cleared out DVR playlist.

#11 OFFLINE   domingos35

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Posted 16 September 2012 - 10:26 AM

I have the HR23 receiver and it is really slow. Sometimes slower than others. I have tried all the tricks I have read about. Nothing helps. I can not believe Dish refuses to correct this problem. With modern tech it should not be a problem.


welcome to the slow world of directv

#12 OFFLINE   Carl Spock

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Posted 16 September 2012 - 10:54 AM

I can not believe with technology what it is today this problem can not be fixed.

But, westview, there is technology to fix this problem. It's called the HR24.

That's the problem with new technology. It's always replacing old tech.

I use a HR23. Have for three years. It isn't the fastest or most responsive thing around but I have found it perfectly acceptable to use. And the HD GUI made it quicker.
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#13 OFFLINE   tomski35

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Posted 16 September 2012 - 03:42 PM

Oh lemme take this one!!

Is it in the Guide? Yes
Tuning in a station? Yes
Responding to remote commands? Yes

And what exactly have you tried? Menu reset, RBR, NVRAM clear

The HR23 was never speedy to begin with but it was tolerable. Adding the HDGUI was like chaining it to a boat anchor.


+1!

#14 OFFLINE   tomski35

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Posted 16 September 2012 - 03:43 PM

But, westview, there is technology to fix this problem. It's called the HR24.

That's the problem with new technology. It's always replacing old tech.

I use a HR23. Have for three years. It isn't the fastest or most responsive thing around but I have found it perfectly acceptable to use. And the HD GUI made it quicker.


DTV won't replace the slow DVRs with HR24s.

#15 OFFLINE   Carl Spock

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Posted 16 September 2012 - 04:05 PM

DTV won't replace the slow DVRs with HR24s.

So?

There isn't a satellite or cable system out there which guarantees their subscribers equipment that uses only the latest technology. It isn't in my agreement with DirecTV. It isn't in the agreement with Dish. It isn't in Time/Warner's, Comcast's or FIOS' agreements, either.

A lot of people on this board have paid $199 to Solid Signal for a HR24 to make sure they have the fastest and best technology. If you insist on owning the best, it is available to you.
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#16 OFFLINE   tomski35

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Posted 16 September 2012 - 04:13 PM

You don't own a DVR if you pay $199 for it.

#17 OFFLINE   Carl Spock

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Posted 16 September 2012 - 04:31 PM

Never said they did.

Owned versus leased is a completely specious argument.

There is an opportunity cost to be guaranteed to get the latest technology from DirecTV. It is $199 for a HR24 or $399 for a HR34.
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#18 OFFLINE   dpeters11

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Posted 16 September 2012 - 04:37 PM

You don't own a DVR if you pay $199 for it.


Not from Solid Signal but it is possible to own an HD DVR (not necessarily a 24) for $200 or less.

#19 OFFLINE   goinsleeper

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Posted 16 September 2012 - 05:16 PM

DTV won't replace the slow DVRs with HR24s.


The new Samsung Smart TV's are dual core for their applications and Smart Hub. This is faster TV than my 7000 series from last year. They are definitely not going to replace my slower TV with the faster model.

#20 OFFLINE   Carl Spock

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Posted 16 September 2012 - 06:39 PM

People spend money to upgrade their technology all the time.

How many folks will get rid of a perfectly good iPhone 3G or 4 for an iPhone 5? Does anybody here think Apple should give them an iPhone 5 for free?

Because the receivers are leased, some folks think that DirecTV should upgrade their technology for no charge. That is absurd. I can't imagine anybody even making that argument if the receivers weren't leased, and even leased, it doesn't make any sense.

If you lease a car and the next year there is a new model, should you get that new model at no charge? If you rent an apartment, which is a lease, and a new apartment becomes available with a better floor plan, new appliances, an extra bedroom and a better view, should you get that new apartment for the same price as your old one?
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#21 OFFLINE   Davenlr

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Posted 16 September 2012 - 06:45 PM

People spend money to upgrade their technology all the time.

How many folks will get rid of a perfectly good iPhone 3 or 4 for an iPhone 5? Does anybody here think Apple should give them an iPhone 5 for free?


If Apple was their cell phone provider, yes, or at least provide an upgrade path. Most cell providers do, in fact, have an upgrade path available to their customers. AT&T has offered me upgrades twice in the past year for MUCH less than the going rate for the phone.

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#22 OFFLINE   Carl Spock

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Posted 16 September 2012 - 06:56 PM

If Apple was their cell phone provider, yes, or at least provide an upgrade path. Most cell providers do, in fact, have an upgrade path available to their customers. AT&T has offered me upgrades twice in the past year for MUCH less than the going rate for the phone.

As has DirecTV with me. I got a HR34 for free along with a whole bunch of goodies a month ago for re-upping my contract.

my thread

I chose to pass on some potential discounts and freebies over the past three years and waited to cash in my chips to get the best deal I could when I signed my new contract. That got me a free HR34, a SWiM/DECA set-up at no charge and some free programming, including Sunday Ticket Max and HD Access.

It's this opinion that DirecTV automatically owes everyone the latest in technology for free just because they don't like their current receiver that I think is absurd.
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#23 OFFLINE   Carl Spock

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Posted 16 September 2012 - 07:11 PM

I also assume I wasn't the only one who got an email last week regarding an offer from Apple, or in my case, Best Buy, to buy an iPhone 5 and receive it on 9/21.

Anybody else here get that email?

Andybody see anything in that offer about the new iPhone 5 being free?

It would have cost me $399.

I've heard Apple sold out that offer in a matter of hours.

A lot of money was paid by people wanting to step up to the new technology.
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#24 OFFLINE   dpeters11

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Posted 16 September 2012 - 07:42 PM

One big difference on cell phones, you can sell the old one. When all is said and done, we'll end up +$50, and two year contract.

#25 OFFLINE   Carl Spock

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Posted 16 September 2012 - 10:48 PM

As I said upthread, the argument of leased versus owned just muddies the water. I understand, dpeters11, you like owned equipment. You've made the point before. But that is not the issue. The issue is new technology costs money. To expect old technology to perform like new technology is naive. To expect to get new technology for free is equally unrealistic.

DirecTV is not blameless here. Why they don't have an equipment step up program is beyond me. I understand from an inventory point of view that making all DVRs functional equivalents is sensible. But it makes no sense to the consumer to treat them all the same. westview should be allowed to step up to a HR24, trading in his HR23, for something less than $199. But he can't. Every business has its quirk, something to outsiders which seems inexplicable. This is DirecTV's.

Because of this quirk, the latest technology costs everyone the same price: $199 for a DVR and $399 for a HMC. Or, in my case, I could get it for free, which means it will cost me $3,600 to $4,000 over two years, depending on price increases. I still have to pay the piper.
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