dishrich, bully for Charter!
It's actually Comcast...
There is one thing I don't get. Why do westview, tigerwillow1 and, I'd ssume by your agreement, you, too, dishrich, keep such terrible DVRs in your house?
I'm NOT actually; pulling the plug on DTV this week actually, just had to get an extra 722k to make up for loosing (all) my D* DVR's - I actually can't wait to make that call & tell DTV exactly why they'll be loosing my $100+ a month I was giving them.
But after a flood of new software downloads a few months ago, the problem seemed to be solved. Both facts, the slowdown and its solution, are well documented on this board.
Maybe "solved" by YOUR standards; obviously NOT by many others...
My HR20 and HR23, while not speedy, are back to their normal selves, and their performance on the Guide is definitely faster with the HD GUI than before it.
You seem to be one of the (very) few people's who's are; the majority seem to think otherwise.
Again, I think this is the common experience.
Only (evidently) because to YOU it seems that way...
If I had a DVR like westview's, or like tigerwillow1's that "sometimes takes 30 seconds just to bring up the guide or do a channel change", I'd be moving heaven and earth to get it swapped out. I'd be calling DirecTV daily. I'd write Ellen Filipak's office. I'd do whatever I had to do to get that POS out of my house.
I think 3 phone calls to DTV is enough - I should NOT have to "contact EF's office" JUST to get a properly functioning DVR! DTV's service is just NOT all that anymore, to warrant myself jumping though THAT many hoops. If it is for you, then bully for you then.
The bottom line - these older DVR's (particularly the HR20's) are simply too much for this POS HD GUI software, & all the other bloatware that DTV keeps cramming on these machines. The fact that DTV is NOT even bothering to have HR20's returned to them anymore, tells me they agree with this - but NOT enough that they will replace these relics for paying customers that are still saddled with them.
And if all of that failed, I'd switch providers...Why do people put up with a terminally slow DVR? God knows I never would.
Agree with you on this (one) point - which is EXACTLY what I've done.
Actually, I've switched to TWO - not only did I upgrade my existing DISH equipment for FREE, I also got new customer pricing on Comcast triple-play, with an HD-DVR that - GASP - actually functions properly! (ie: each time you press a button, it actually immediately executes a command; isn't that an awsome concept?) Maybe one of these days, DTV will figure this out again...
Oh yea, between DISH & Comcast, I now have (new) HD channels that I've been waiting for almost 2 years on DTV to spoon feed out to it's subs. Maybe within the next year or two, DTV will actually have as much HD as Comcast or DISH have right now.
Or if by some miracle DTV gets it's **** together, I could always switch back - & maybe get some half-ass decent receivers. But right now, not happening...
Edited by dishrich, 17 September 2012 - 11:18 AM.