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Hopper not recognizing broadband connection
Posted 16 September 2012 - 09:45 AM
That's odd, it was working yesterday. I went to the Boradband section and the link said it was OK. I reset anyway and it failed. I reset again and it came back OK.
Went back to check OnDemand. "You must be connected to the internet to access these features".
I reset again. I even reset the Network which, I assume, is the Hopper Joey link. It said my Master Bedroom Joey was in use and this would interrupt it. Hmmm, last I checked, it was off. Reset the Network and the broadband connection. All looks good. Back to OnDemand
You must have a broadband connection to access these features.
I'm going to do some troubleshooting today but this is very annoying. Any ideas or experieces to share?
Posted 16 September 2012 - 05:17 PM
Posted 16 September 2012 - 05:28 PM
Posted 17 September 2012 - 08:15 AM
I guess there is no way to tell where the problem was. I don't thin it was my router as all my other connections were working fine. I imagine it could have been a DNS issue with Comcast, but again, everything else was fine.
I'm updating my router and switch this week so if it happens again that would exonerate my current Netgear router (hate it).
Posted 17 September 2012 - 04:00 PM
Posted 05 October 2012 - 02:38 PM