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HR34: Version 0x0583 Issues/Discussion


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45 replies to this topic

#26 OFFLINE   RACJ2

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Posted 21 September 2012 - 06:33 AM

Still occasionally getting this GUIDE bug.

I haven't had that guide bug, since a few releases ago. My HR34 seems to be working well right now, but I just received the update Thursday. I thought I had received 0x0583 the day before, because my skip had reverted to slip on Wednesday. Without a manual reboot, that usual indicates an update, but I never checked.
HR34-700, HR22-100

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#27 OFFLINE   T-Mac

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Posted 21 September 2012 - 07:22 AM

VOD fixed? Hard to tell by wading through the incredibly detailed release notes put out by Directv.


Anybody downloaded some VODs to see if the freezing/skipping issue resolved?

#28 OFFLINE   gvc

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Posted 21 September 2012 - 08:52 AM

Anybody downloaded some VODs to see if the freezing/skipping issue resolved?



I downloaded two episodes of a show and could not watch them due to this issue. just deleted them. but I was watching them on a networked bedroom H23 receiver and not the main HR34.

#29 OFFLINE   BuLL

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Posted 21 September 2012 - 09:19 AM

Still occasionally getting this GUIDE bug.

I am still experiencing the Guide bug as well. Sometimes on List or ToDo view two lines will overlap, but not as scrambled as the Guide.

#30 OFFLINE   RACJ2

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Posted 22 September 2012 - 10:04 AM

I started getting a black screen on several channels yesterday. I could see the channel banner, but no picture or sound. Did a reset and all seems well again.
HR34-700, HR22-100

#31 OFFLINE   2tonedug

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Posted 22 September 2012 - 02:37 PM

my guide and list background has turned an insanely bright white. my eyes are bleeding. any one else experiencing this?

#32 OFFLINE   adamwe

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Posted 23 September 2012 - 07:50 AM

last night had a slight rain storm here. Hr34 lost its signal on all hi def channels only. Check my hr22 and hr24 they did not lose the signal. After storm was over still had searching for sat on hidef channels. While switching channels the screen went black. Now getting voices on all channels but a completely black screen, no guide nothing showing up. I put in a hidef channel and the reciever moved to 1080i had voice no picture still. Then i put a standard channel in the reciver went to 480 but still only sound no picture. I jump around channels trying to get a piture on any no luck:( The reciever was going to each channel and changing resolutions but i only got audio. I did a reset and everything came back, picture and sound. This never happen before with the previous version. Also it seems that everytime i have to reset the reciever the schedular list doesnt get restored correctly. I had 12 programs to record after the reset, i had only 8 but really only 4 since each was a double of the other recording. Each recording was listed twice. The only way to fix it was to delete each series then add the series back in.
This new software is a major downgrade in stability on my system. Hopefully they can fix this software soon.

#33 OFFLINE   adamwe

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Posted 23 September 2012 - 07:07 PM

Another bug I have found is this: After listening to a music channel for a few hours, and the screen saver is on. If you try to go back to the previous channel you were watching. I get an error msg saying i am not authorized to view this channel. Have to input a differt channel then go to the channel i want. this only happens after screen saver is on for a few hours.

#34 OFFLINE   Christopher Gould

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Posted 23 September 2012 - 08:58 PM

I started getting a black screen on several channels yesterday. I could see the channel banner, but no picture or sound. Did a reset and all seems well again.


I seem to occasionally see a black screen. Ill tune to a channel. Its will come on for a split second then goes black. No picture or sound. Ill hit the previous channel button and the current channel comes back.

#35 OFFLINE   usnret

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Posted 23 September 2012 - 09:08 PM

+1
Life isn't about waiting for the storm to pass. It's about learning to dance in the rain.

#36 OFFLINE   tonydi

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Posted 24 September 2012 - 11:10 AM

I seem to occasionally see a black screen. Ill tune to a channel. Its will come on for a split second then goes black. No picture or sound. Ill hit the previous channel button and the current channel comes back.


I've seen this on every release since I got the box in late Feb. Usually it happens when I've channel surfed more than one or two channels ahead of where it was. The faster I press the channel button, the more the likelihood is that this will happen. I'd love to have it do better at channel surfing because I'm not much of a Guide fan, but I suspect that's something many different satellite boxes struggle with.

#37 OFFLINE   reubenray

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Posted 24 September 2012 - 01:34 PM

Still occasionally getting this GUIDE bug.


I am having this problem also.

#38 OFFLINE   lgb0250

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Posted 24 September 2012 - 03:31 PM

Don't know if this is a 0583 problem or not but I seem to occasionally end up with two recordings of the same show!

When I go into the "To Do List" I will every once in awhile see that the same episode is set up to record at the same time twice? I have two HR23's and the HR34. When I checked out the HR23's I saw that these weren't duplicate series recordings. They were only on the HR34. Each series is set to record only first runs! Driving me nuts.

Still getting the occasional guide breakup which is only fixed by scrolling up or down.

#39 OFFLINE   jcwest

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Posted 25 September 2012 - 05:32 AM

First heavy load of recordings for the new season.

1. While watching a recorded program had five shows set to record 7:00 P.M., a couple of minutes brfore 8:00 message popped up this reciever needs to switch channels to "Two Broke Girls" ok to record etc., selected OK to record but box never changed channel.

2. Late in the evening the HR34 lost the CBS & NBC channels both OTA and satellite, when I tune to one of these got a black screen. Recordings that were set to record came up as cancelled with a bunch of menu code numbers.

Menu reboot returned functions to normal.

J C

HR20-700
HR34-700 AM21
HR21-200 AM21N
HR21-200


#40 OFFLINE   bflora

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Posted 25 September 2012 - 07:51 AM

I seem to occasionally see a black screen. Ill tune to a channel. Its will come on for a split second then goes black. No picture or sound. Ill hit the previous channel button and the current channel comes back.


I am having the same problem with 0582.

#41 OFFLINE   gully_foyle

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Posted 25 September 2012 - 07:48 PM

The HDMI/black screen bug remains, at least through a Denon AVR-991 to a Samsung PN59D7000 (see setup below). Any channel change fixes it.

The timing of 2xFF and 3xFF autocorrect now seems a LOT better. Before it would autocorrect insufficiently (I'd have to hit the back-6 second button 2-4 times). Now it is almost spot on with my 50-something reflexes. I find it weird someone said it went forward.

Trying to remotely schedule a recording for a show that has already started does not work, although I'm not sure it should.
DirecTV since 1994 // 2014Q2 Setup here

#42 OFFLINE   lgb0250

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Posted 26 September 2012 - 05:06 AM

OK, this is now starting to get ridiculous! On Sunday's I tape "Hell on Wheels" and watch it on Tuesday nights. Monday night we watched something from our list and I noticed that the show was there for me to watch. Last night I went to watch it and it was gone! I know I didn't delete it and my wife swears she didn't, yet it is gone. Hopefully this was a one time anomaly.

#43 OFFLINE   RunnerFL

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Posted 26 September 2012 - 06:45 AM

OK, this is now starting to get ridiculous! On Sunday's I tape "Hell on Wheels" and watch it on Tuesday nights. Monday night we watched something from our list and I noticed that the show was there for me to watch. Last night I went to watch it and it was gone! I know I didn't delete it and my wife swears she didn't, yet it is gone. Hopefully this was a one time anomaly.


What does your history say about the episode?
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#44 OFFLINE   lgb0250

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Posted 26 September 2012 - 07:28 AM

Says it was deleted but with all the bugs I'm seeing today (see thread) I don't know whether to believe it or not!

#45 OFFLINE   RunnerFL

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Posted 26 September 2012 - 09:57 AM

Says it was deleted but with all the bugs I'm seeing today (see thread) I don't know whether to believe it or not!


If it says "Deleted" then a user deleted it. Ask your dog.. :D
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#46 OFFLINE   twentysided

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Posted 05 October 2012 - 10:43 PM

I got this update on 9/26. I have seen the white guide issue, and the offset guide issue as well, but I think most of them were before the latest update, not as much recently.

Since 9/26, I get pretty much only one issue; flat out lockups. Whatever I am watching will stop dead, but I can make some heavily delayed actions - bring up guide, list, etc - turn it off. When it turns back on it's just black and same thing - laggy but not moving. If I press record, it shows in the guide but the front light doesn't come on and it does not start recording.

Only a reset will fix it.

The lockups are basically once a week, up to 3 times.




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