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Guest Message by DevFuse

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Is the HR34 too flakey?


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26 replies to this topic

#1 OFFLINE   Volman

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Posted 21 September 2012 - 01:39 PM

I'm looking to upgrade my 2 old HR20 receivers and the HR34 would be great (mainly for the 5 tuners). I only need 2 receivers and they don't need to communicate. So I was thinking that an HR34 and an HR24 would be good.

However, it seems there are many threads about problems with the HR34 (missing recordings, etc.). Is this actually the case for this DVR, or is it just a few users with issues?

I'd hate to give up 2 working, but long-in-the-tooth, receivers for a problematic HR34. Does this sound like a good idea....or are there better alternatives?

Thanks for any advice.

Fred

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#2 OFFLINE   Carl Spock

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Posted 21 September 2012 - 01:53 PM

too flaky? problematic?

It's a matter of degree. I wouldn't say so although others might.

I've only had my HR34 for a couple of weeks now and I'm still learning its quirks. That said, it is not as bullet-proof as either my HR20 or HR23. But it has never missed a recording. I have never had to do a reset to restore operation. Outside of one, temporary instance, it responds well to remote commands. It's a lot faster than your HR20s in its operation.

I'd recommend you read the issues thread for the latest software, 0x583. It seems to be a good summary of the teething pains for the HR34's software. The most common issues are the Guide will break up upon occasion, although stepping to a new page restores it, and VOD can be iffy. I rarely use VOD so this one doesn't bother me. I can live without VOD if necessary until those bugs are worked out.

I am confident these issues will all get worked out with time. It is no where as flaky or problematic as the HR20 was back in its early days.

I would order it again if I had a do-over.
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#3 OFFLINE   Volman

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Posted 21 September 2012 - 01:57 PM

Good to know (compared to the early HR20 days!). I remember the audio sync glitch all too well !

Thanks,

Fred

#4 OFFLINE   Carl Spock

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Posted 21 September 2012 - 02:08 PM

Fred, if you lived through those days, the HR34 will seem like a pussycat. It is more reliable than the HR20 was even one year after its introduction.

I was watching something this morning where I was using the "skip to tick" feature to move around a long recording. It hit me that I remember when we finally got that feature on the HR20. We accepted so much frustration in those days.
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#5 OFFLINE   hdtvfan0001

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Posted 21 September 2012 - 02:18 PM

I think it's fair to say that the HR34 is far more "mature" in terms of its stability after a relatively short time in the public market than what I saw with the HR20, HR21 after nearly a year after introduction.

I'd agree with Mr. Spock's overall assessment.

It's not 100% there, but it is a great unit that is quite far along down the road in terms of doing all the things it is supposed to be doing.
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#6 OFFLINE   Volman

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Posted 21 September 2012 - 02:24 PM

Carl,
I read the 'issues" thread you linked and my face started to twitch. I think it's "HR20-PTSD" Syndrome.....thought I was over all that!

Thanks for the encouragement,guys. I'll probably order an HR34 soon. Should I try an HR24 as a second receiver? Or keep the HR20-700?

Fred

#7 OFFLINE   GBFAN

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Posted 21 September 2012 - 02:50 PM

I would definitely get an HR24. I have 3.

#8 OFFLINE   Carl Spock

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Posted 21 September 2012 - 03:35 PM

And I kept my HR20 when I added the HR34. Admittedly, I don't want to lose some of the recordings on the machine, but I also realize it's 5+ years old and could die any minute. At that time I'll replace it with a HR24.
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#9 OFFLINE   carl6

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Posted 21 September 2012 - 03:56 PM

Keep in mind the only sure way to get an HR24 is to order it from a 3rd party vendor such as Solid Signal. The HR20 will play with the HR34 as far as whole-home is concerned, so it is not necessary to replace them.

#10 OFFLINE   jagrim

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Posted 21 September 2012 - 04:18 PM

Go for the 34. I've had mine for close to 10 months. It's the workhorse of all my DVR's.

If my memory serves me, I've only losses 1 or 1 recordings.

It is well worth it. You will not be disappointed.

#11 OFFLINE   Volman

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Posted 21 September 2012 - 04:36 PM

Just checked and the HR24 at Solid Signal is $199. May keep an HR20 as my 2nd DVR.

Another question: Since I want the HR34 as basically a stand-alone unit, does DirecTV require an internet connection? And would it have to remain connected to the internet?

Thanks.

Edited by Volman, 21 September 2012 - 04:43 PM.


#12 OFFLINE   Drucifer

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Posted 21 September 2012 - 04:44 PM

New HW plus new SW doesn't equal problem free operations. At least not at DirecTV.

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#13 ONLINE   RunnerFL

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Posted 21 September 2012 - 05:31 PM

Like Carl said, if you made it through the first days of the HR20 this will be a cake walk for you.
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#14 OFFLINE   Tom_S

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Posted 22 September 2012 - 08:24 AM

I have had my HR34 for only a week and I have to say I am impressed! I love the PIP and the near instantaneous double play. It is also nice to just set a program to record without worry of conflicts. I used to use two HR2x's. To record everything and managing multiple playlists was a chore. Not to mention the endless queries from my wife when she didn't see a record indicator on an upcoming program. I always had to reassure her it would record "on the other box". That may be the best feature!!
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#15 OFFLINE   Volman

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Posted 22 September 2012 - 10:17 AM

You guys talked me into it. Just ordered an HR-34 and an AM-21 with complete install. Will be here Friday!

Which of these should I keep as my 2nd DVR (HR20-100 or HR20-700)?

Thanks, Fred

#16 OFFLINE   MrLatte

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Posted 22 September 2012 - 10:30 AM

Keep the HR20-700. Much easier DECA setup. Of course it might also depend on what recordings you still have on them.

#17 OFFLINE   Volman

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Posted 22 September 2012 - 11:19 AM

Keeping recordings is not significant at this time for either 100 or 700. I'd always heard the 700 was a better unit, but couldn't tell much difference in use. Did not know about the DECA.

Thanks!

Fred

Edited by Volman, 22 September 2012 - 12:22 PM.


#18 OFFLINE   carl6

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Posted 22 September 2012 - 04:25 PM

I would vote for the -700 also. Enjoy your new HR34.

#19 OFFLINE   joannel

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Posted 23 September 2012 - 09:37 AM

You guys talked me into it. Just ordered an HR-34 and an AM-21 with complete install. Will be here Friday!

Which of these should I keep as my 2nd DVR (HR20-100 or HR20-700)?

Thanks, Fred

What are you paying for your HR34 with install? Are you getting it from Directv or an outside source?
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#20 ONLINE   dpeters11

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Posted 23 September 2012 - 09:53 AM

The 700 for sure. Less idiosyncrasies in some areas and simpler setup.




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