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Guest Message by DevFuse

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ViP 622 rebooting


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4 replies to this topic

#1 OFFLINE   dclaypool

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Posted 23 September 2012 - 05:32 PM

Receiver has taken to rebooting 3-5 times a day. Software at L711RBDB-N. Just gave it some more air to make sure it's not thermal. But what's the verdict? Should I call for an exchange?

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#2 ONLINE   P Smith

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Posted 23 September 2012 - 06:51 PM

post the temp reading from Counters

#3 OFFLINE   dclaypool

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Posted 23 September 2012 - 08:55 PM

High 138F
Low 100F (down from 120F earlier today)
Average 125F (unchanged)

#4 ONLINE   P Smith

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Posted 23 September 2012 - 09:25 PM

For start I would try open a cover, direct a fan to inside and see if it will help; then decide if it the overeating or not.

#5 OFFLINE   BillJ

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Posted 25 September 2012 - 05:32 AM

Sounds like what early adoptors of the 622 called "the black screen of death". That, I believe, was attributed to a capaitor which could overheat. I believe Dish tried a software fix that helped some but didn't completely fix the problem. I had my first 622 replaced a few months after install because it was happening many times a day. The replacement still did it a couple times a year but I could live with that.

A word of caution: my other, and 2 year newer, 622 never exhibited this problem until a couple weeks before it failed completely in August. I could not even get it power up. If you have recordings on that DVR you want to keep, transfer them to an EHD now.




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