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Guest Message by DevFuse

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Troubleshooting Hopper and Sling


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9 replies to this topic

#1 OFFLINE   jwt0001

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Posted 23 September 2012 - 05:48 PM

My Dishonline app only works once in awhile. Sometimes it starts perfectly. Other times I get error messages indicating connection issues. As far as I can tell, there are no changes. I sometimes am told to reset the receiver, but that doesn't seem to make a difference.

Is there anything I should be checking to help clear it up?

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#2 OFFLINE   P Smith

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Posted 23 September 2012 - 06:48 PM

If you'll read many threads/posts where ppl telling about same issue ... You are not alone.

#3 OFFLINE   Mike.H_DISH

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Posted 24 September 2012 - 07:19 AM

I wanted to clarify with you, are you talking about Dishonline.com or DISH Remote Access? What type of receiver are you using, Hopper or Joey? Please send me a Private Message with the phone number on the account for further assistance.

#4 OFFLINE   356B

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Posted 24 September 2012 - 08:14 AM

I wanted to clarify with you, are you talking about Dishonline.com or DISH Remote Access? What type of receiver are you using, Hopper or Joey? Please send me a Private Message with the phone number on the account for further assistance.

Are you with the internet response team?
Thank you and
Best of luck

#5 ONLINE   garys

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Posted 24 September 2012 - 08:51 AM

User name seems he wants posters to think this. I would highly doubt it.

#6 OFFLINE   P Smith

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Posted 24 September 2012 - 09:43 AM

How fast some 'smart' person discovered the way for scam members here ?

#7 OFFLINE   jwt0001

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Posted 24 September 2012 - 10:17 AM

Given that he isn't on the list of Internet Response Team members, I don't plan o. Contacting him without more complete proof.

Given that other people are having similar issues, I guess I will wait and see what the future holds...

#8 OFFLINE   356B

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Posted 24 September 2012 - 10:35 AM

Dish Internet Response Team member have and have had Dish logos next to their names. That got me thinking that something looked strange, hopefully I'm wrong.
Thank you and
Best of luck

#9 OFFLINE   PkDog

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Posted 24 September 2012 - 10:43 AM

Plus only 1 post pretty much clinches it --

#10 OFFLINE   James Long

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Posted 24 September 2012 - 04:07 PM

This one is apparently legit (I mention this so people can stop reporting his post).
But I agree that waiting for the authenticating badge is a good idea.

(And we thank you for your concerns.)




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