The transcoding process has 2 steps.
I have been following the thread and I uninstalled and reinstalled. The problem I have been having is that I cannot download any new shows. I click download and it goes into a status called "waiting to prepare". I back out and click on my download queue and the download is under the heading "preparing for me". It will sit in that status for hours until I cancel the download. Nothing else is downloading. I don't know what it is "waiting" for? I have used the nomad on my IPad for 9 months with no issues until last week. Anyone else have the same issue or have suggestions on what to do?
The first is preparing...which generally takes about the same time as the program length - a 2 hour show takes about 2 hours to do the prepare step, so most people don't sit and watch it process.
The second step is the download - which takes about 11 minutes or so for the same 2 hours show.
Both steps must complete to have the transcoded program transferred to a mobile device, no matter what kind of device it is.