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DirecTV Employee's


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#1 OFFLINE   RollsRoyce

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Posted 26 September 2012 - 09:18 AM

Is it just me or does there appear to be alot of DirecTV Employee's who are use this site? not that its bad or anything, just thought it was cool how many people here work for DirecTV and the different departments each person works for
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#2 OFFLINE   Earl Bonovich

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Posted 26 September 2012 - 09:21 AM

While there are several employee's here.

We are all to be reminded of the explicit guidelines set by DIRECTV on how we can participate, and what we are allowed to communicate about.
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#3 OFFLINE   funnyfarm299

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Posted 26 September 2012 - 09:25 AM

Is it just me or does there appear to be alot of DirecTV Employee's who are use this site? not that its bad or anything, just thought it was cool how many people here work for DirecTV and the different departments each person works for


Honestly, I think it's because the D* forum software and userbase are nowhere near as good as here.

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#4 OFFLINE   Jon J

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Posted 26 September 2012 - 09:25 AM

Employee's what or which or who?
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#5 OFFLINE   RollsRoyce

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Posted 26 September 2012 - 09:30 AM

While there are several employee's here.

We are all to be reminded of the explicit guidelines set by DIRECTV on how we can participate, and what we are allowed to communicate about.


For some reason, that came off to me as a warning.
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#6 OFFLINE   HoTat2

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Posted 26 September 2012 - 09:40 AM

Employee's what or which or who?


Obviously a grammatical error; ;)

The TS meant the plural "employees," not the possessive form "employee's" with the apostrophe.

I've seen a lot of people commonly make this error when the plural is meant. :)

#7 OFFLINE   macfan601

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Posted 26 September 2012 - 09:51 AM

While there are several employee's here.

We are all to be reminded of the explicit guidelines set by DIRECTV on how we can participate, and what we are allowed to communicate about.



Geeesh, that's it, get in line for the MAN. While I may work for a company they will never tell me what to think, what to say, or where I can say it. I think that is why I have never worked for, nor will I ever work for a non union company. I just am not very good at fetching and stepping. I think Directv currently has the best product but they, or any other company, will never own me.

#8 OFFLINE   Hoosier205

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Posted 26 September 2012 - 09:57 AM

Geeesh, that's it, get in line for the MAN. While I may work for a company they will never tell me what to think, what to say, or where I can say it. I think that is why I have never worked for, nor will I ever work for a non union company. I just am not very good at fetching and stepping. I think Directv currently has the best product but they, or any other company, will never own me.


Oh my...
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#9 OFFLINE   Earl Bonovich

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Posted 26 September 2012 - 10:03 AM

Geeesh, that's it, get in line for the MAN. While I may work for a company they will never tell me what to think, what to say, or where I can say it. I think that is why I have never worked for, nor will I ever work for a non union company. I just am not very good at fetching and stepping. I think Directv currently has the best product but they, or any other company, will never own me.


Ummm... Okay, I guess.
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#10 ONLINE   hdtvfan0001

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Posted 26 September 2012 - 10:04 AM

There have been DirecTV employees posting here for years.

In addition, there has also been a standing positive relationship at this site between the folks in charge and DirecTV. The same holds true for the Dish side of the house.

All that said...

We live in a day and age where employees are held more accountable for their actions - including what they post online, in social media, and other public places.

The rule of thumb "policy" is for people at any company to use common sense as a representative of that organization, and don't post proprietary information. It's about courtesy and ethics for the most part. This is neither new nor unique to DirecTV. My company has the same policy, and we are required to sign an agreement annually that we abide by those common sense standards.

I'm surprised anyone is surprised.
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#11 OFFLINE   Carl Spock

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Posted 26 September 2012 - 10:05 AM

Earl, nice to see you post.

And macfan601, you don't realize how close to the truth you got it, except that you got it exactly backwards.

Earl is the man. Get in line for him. You don't get 29,999 posts

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around here lightly. There was a time when DBSTalk was Earl Bonovich.


EDIT: Make that 30,000 posts! Congrats, Earl! I'm moving this celebration over to an old, favorite thread.
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#12 OFFLINE   Earl Bonovich

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Posted 26 September 2012 - 10:08 AM

Earl, nice to see you post.

And macfan601, you don't realize how close to the truth you got it, except that you got it exactly backwards.

Earl is the man. Get in line for him. You don't get 29,999 posts

- jezz, it's just like watching the odometer roll over -

around here lightly. There was a time when DBSTalk was Earl Bonovich.


Thank you... however.... no

There is no need to get in line for me. I am no longer a moderator here, the moderators will moderate the forum as they see fit.

My comments above, are a reminder to DIRECTV employees, that we are allowed to participate here in the forums with in the guidelines.

If any employee has a question about those guidelines, they can contact me and I will let them know where to find it.
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#13 ONLINE   hdtvfan0001

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Posted 26 September 2012 - 10:10 AM

Having seen DirecTV folks post here for many years, I welcome their contributions.

There are countless examples where DirecTV customers have been helped through their voluntary posting here.

Kudos.
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#14 OFFLINE   macfan601

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Posted 26 September 2012 - 10:20 AM

Thank you... however.... no

There is no need to get in line for me. I am no longer a moderator here, the moderators will moderate the forum as they see fit.

My comments above, are a reminder to DIRECTV employees, that we are allowed to participate here in the forums with in the guidelines.

If any employee has a question about those guidelines, they can contact me and I will let them know where to find it.


Guess I am out of here then. I am not interested in being a part of a forum where the company controls the forums and/or comments. Sounds Communistic to me. LOL , just read about Iran controlling their country's internet. Directv would be very happy there.

#15 OFFLINE   Carl Spock

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Posted 26 September 2012 - 10:26 AM

Yikes, macfan601. On a board with 97,465 members, the posting abilities of 0.1% of its members causes you to do a semi-Godwin?

I was a moderator of a Honda car board for a while. Honda of America didn't allow their employees to post at all. If you own a Honda, are you going to sell it this afternoon?

And you're mixing your Communism with your Islamic Fascism. Two completely different beliefs and at the opposite ends of the spectrum. Get your ideologies straight, would you? :D ;)
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#16 OFFLINE   Earl Bonovich

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Posted 26 September 2012 - 10:29 AM

Guess I am out of here then. I am not interested in being a part of a forum where the company controls the forums and/or comments. Sounds Communistic to me. LOL , just read about Iran controlling their country's internet. Directv would be very happy there.


Where in the world did I say that?

DIRECTV has no authority on what is or is not posted on this forum, that is in completely control of the Moderators, Admins, and Owners of this privately owned forum.

DIRECTV does have guidelines for IT'S employees though on how they communicate inside and outside of DIRECTV.

If there is any additional confusion, I defer to the moderators to clarify.
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#17 OFFLINE   RollsRoyce

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Posted 26 September 2012 - 10:37 AM

Well then............This thread has mutated lol
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#18 OFFLINE   davidatl14

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Posted 26 September 2012 - 10:43 AM

Yikes, macfan601. On a board with 97,465 members, the posting abilities of 0.1% of its members causes you to do a semi-Godwin?

I was a moderator of a Honda car board for a while. Honda of America didn't allow their employees to post at all. If you own a Honda, are you going to sell it this afternoon?

And you're mixing your Communism with your Islamic Fascism. Two completely different beliefs and at the opposite ends of the spectrum. Get your ideologies straight, would you? :D ;)



Spot On.


Hard to believe some simpleton(s) can come to the false conclusions that would allow them to compare these boards to what goes on in Iran.

Back on topic, glad to see some of the DTV employees post here.


Hardly all are in lockstep with their thought process on matters concerning DBS.
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#19 OFFLINE   Mike Bertelson

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Posted 26 September 2012 - 10:49 AM

Guess I am out of here then. I am not interested in being a part of a forum where the company controls the forums and/or comments. Sounds Communistic to me. LOL , just read about Iran controlling their country's internet. Directv would be very happy there.

I applaud the DIRECTV employees who give us their time. Thanks to you all.

However, keep in mind there are many companies that have guidelines. My company is a union shop (although I’m salaried) and we have strict rules on what we can say and do outside of work. We are a defense contractor (we build subs for the Navy) and can actually be prosecuted for divulging certain info outside of work.

With that said this is about DIRECTV employees giving their time to help us here at DBSTalk. This is not a freedom of speech issue or a political discussion; which BTW is contrary to the DBSTalk User Agreement.

To everybody, keep it civil, discuss the topic, and have a little fun with your time here. :)

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#20 OFFLINE   justsam

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Posted 26 September 2012 - 10:51 AM

I am new to this forum and also was surprised to find several Directv employees here.

I applaud them for that. It is so easy to "pile on" when someone has a bad experience with any service based company. You need to have a pretty thick skin as it is so easy to ask yourself "why am I subjecting myself to this".

Clearly I would not want it to evolve to commercials or company flag waving, which I am sure the mods would put a lid on. Nor do I think that just because they are employees that they always have the right answers, or best answer for me.

#21 OFFLINE   HarleyD

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Posted 26 September 2012 - 11:07 AM

Guess I am out of here then. I am not interested in being a part of a forum where the company controls the forums and/or comments. Sounds Communistic to me. LOL , just read about Iran controlling their country's internet. Directv would be very happy there.


I think you are probably way off base here.

First, I would suspect that it has more to do with confidentiality than any Orwellian control.

Second, I imagine the rules and limitations extend beyond just Direct Broadcast Satellite forums. I would expect them to apply to any public forum, whether it is a disucssion board for football fans, Facebook, Twitter...whatever. Corporate confidentiality is a reality and is a condition of your employment. You are being entrusted with priviliged information. You have no right to disseminate it.

Employees of any large corporation are typically privvy to confidential information that is not for public dissemination and employees are prohibited fom doing so. I know I am. There are things I am not allowed to discuss in any internet forum, radio call-in show, corner bar or even a private conversation in my own home with non-employees.

Failing to maintain confidentiality can impact things from competetive balance within the company's industry to stock prices and profitability. When you are playing with the livelihoods of hundreds or thousands of other people you have no "right" to say something just because you know it.
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#22 OFFLINE   lipcrkr

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Posted 26 September 2012 - 02:26 PM

Guess I am out of here then. I am not interested in being a part of a forum where the company controls the forums and/or comments. Sounds Communistic to me. LOL , just read about Iran controlling their country's internet. Directv would be very happy there.


Wow, Communistic? Iran controlling their country's internet? I am able to download porn on DIRECTV..............USA! USA! USA!

#23 OFFLINE   Carl Spock

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Posted 26 September 2012 - 02:28 PM

:lol:



:flag: :flag: :flag:
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#24 OFFLINE   tonyd79

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Posted 26 September 2012 - 02:49 PM

Guess I am out of here then. I am not interested in being a part of a forum where the company controls the forums and/or comments. Sounds Communistic to me. LOL , just read about Iran controlling their country's internet. Directv would be very happy there.


Huh? I hope this was tongue in cheek.

Earl used to be a moderator here. When he went to work for DirecTV, he gave that up as a conflict of interest. The mods here do NOT work for DirecTV nor are directed by DirecTV.

As for Earl, as an employee of a company, being regulated by his company for what he says: that makes sense. He is a representative of his company on a forum dealing with his company's business. He could damage the company's business or be put in a position where it appears he is making deals or statements FOR the company. Therefore, companies regulate who gets to say what about them in public.

It is not about the "man" or control. It is about representing the business. I represent my company whenever I go into any arena affecting our business. Outside that area, I can do what I want as long as I don't break laws.

Same is true for Earl and company. Unless, of course, they stand up and say "I work for DirecTV and I endorse Joe Blow for Congress." Once they put it that way, they are repping the business. If he says "My Name is Earl (sorry) and I endorse Joe Blow" all is good.
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#25 OFFLINE   maartena

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Posted 26 September 2012 - 02:53 PM

I think it would be really great if DirecTV would establish an OFFICIAL presence here. And with that I mean a "Direct Support" type forum, more or less the same as the ISP support forums on DSLReports, where you can post a topic in a forum that can ONLY be read by official support staff, and can help people with relatively un-important issues and questions.

An example: https://secure.dslre...forum/sbcdirect

That is a forum ran by several AT&T employees. Other members cannot read the forum posts as it may obtain address, phone or account information. In the case of AT&T it can be problems like "My line is slow, can you have someone take a look at it" or "My e-mails are bouncing because my email got blacklisted" or "I need port 25 opened for my mail server" and stuff like that.

For DirecTV I can see things like "I'd like to disable/enable receiver with number xxxxx" or "my HD receiver cannot find my whole-home DVR" or "My receiver reboots twice a week" etc...

Basically, things that can be answered in 48 hours, and do not require an immediate response. Certain problems may be widespread among users, and can be addressed along with an official public announcement on said forum that a problem is known.

I used the AT&T service once and my problem didn't end up being able to be solved via the forum session, but they ended with: When you call in, please refer to this ticket #### and it will contain the info of this thread. And sure enough, I called in to have a change made, and the info was all there.

And AT&T is usually not known (I can tell a horror story or two as well, really really bad) for their glorious customer service, so that was a surprise.

Would be a nice addition to support.
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