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HR34 disk space issue. Unable to record anything! Help!


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#1 OFFLINE   xtc

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Posted 27 September 2012 - 07:25 AM

I had 2% disk space left when I went to bed, woke up, no new shows recorded, yet it's down to 0%. I have since deleted 8+ hours of HD programming and it still remains at 0% and no new shows are recording because of the "not enough disk space" issue.

I restarted the HR34, but that didn't change anything.

I am guessing this is because of the latest software update, but this is a real problem for me, because no new shows are able to record, no matter how much space I am making for them to do so.

Help?

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#2 OFFLINE   veryoldschool

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Posted 27 September 2012 - 07:43 AM

I had 2% disk space left when I went to bed, woke up, no new shows recorded, yet it's down to 0%. I have since deleted 8+ hours of HD programming and it still remains at 0% and no new shows are recording because of the "not enough disk space" issue.

I restarted the HR34, but that didn't change anything.

I am guessing this is because of the latest software update, but this is a real problem for me, because no new shows are able to record, no matter how much space I am making for them to do so.

Help?

I'm sure you're not going to like this but....

You started with close to 200 hours of recordings when you were at 2%, which would have started to give you problems.

You may need to remove another 10-20 hours of recordings to get enough free space.
A.K.A VOS

#3 OFFLINE   usnret

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Posted 27 September 2012 - 07:51 AM

VOS, is rhere an approx. % of disc space left that one should try and stay above (i.e. 20%, 15% etc)?
Life isn't about waiting for the storm to pass. It's about learning to dance in the rain.

#4 OFFLINE   veryoldschool

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Posted 27 September 2012 - 07:58 AM

VOS, is rhere an approx. % of disc space left that one should try and stay above (i.e. 20%, 15% etc)?

This will vary by model and hard drive size, but "I would tend to stay" around 20% free space. [I'm the worst to ask as I can barely get to 20% "used"]
A friend with a HR24 started having live buffer problems with less than 10% free space, and deleting shows resolved this.
A.K.A VOS

#5 OFFLINE   xtc

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Posted 27 September 2012 - 08:24 AM

I'm sure you're not going to like this but....

You started with close to 200 hours of recordings when you were at 2%, which would have started to give you problems.

You may need to remove another 10-20 hours of recordings to get enough free space.


Thanks for the reply, but that's not the issue at all. I've had my HR34 in the 5% range and under for many months now. I knew how much it took to delete so that new shows would get recorded without any issues. I basically had this down to a science.

All this changed after the software update the other day. Like I said, after the update, all the sudden, my HR34 had less disk space available, even though no new shows are added. And now I can't even record a 30 minute SD show after getting rid of 8+ hours of HD shows on my HR34. I should be able to record a 30 minute SD show easily if I just get rid of ONE HD hour of recording. Something is really messed up here. I read that someone else also had less disk space remaining after the software update even though no new recordings were made.

I wish I could reverse this software update. Is there a way to do that?

#6 ONLINE   lparsons21

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Posted 27 September 2012 - 08:28 AM

Is it possible that with this latest update which added Genie, that more space was allocated to Direct and less to the user?

Lloyd
Receiver : DirecTV Genie HR44-700, Dish Hopper w/Sling & Super Joey
HDTV : Mitsi WD-73742 73" 3D DLP
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#7 OFFLINE   xtc

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Posted 27 September 2012 - 08:29 AM

Is it possible that with this latest update which added Genie, that more space was allocated to Direct and less to the user?



Maybe, but if you open the Genie thing, it says your playlist space is not effected by genie.

But even if it did affect it, after I deleted all those hours of HD programming, I should be able to record at least a 30 minute SD program. Thats the thing that is really puzzling. It's like I can't delete enough to make recordings work again!

#8 OFFLINE   veryoldschool

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Posted 27 September 2012 - 08:31 AM

Thanks for the reply, but that's not the issue at all. I've had my HR34 in the 5% range and under for many months now. I knew how much it took to delete so that new shows would get recorded without any issues. I basically had this down to a science.

All this changed after the software update the other day. Like I said, after the update, all the sudden, my HR34 had less disk space available, even though no new shows are added. And now I can't even record a 30 minute SD show after getting rid of 8+ hours of HD shows on my HR34. I should be able to record a 30 minute SD show easily if I just get rid of ONE HD hour of recording. Something is really messed up here. I read that someone else also had less disk space remaining after the software update even though no new recordings were made.

I wish I could reverse this software update. Is there a way to do that?


Is it possible that with this latest update which added Genie, that more space was allocated to Direct and less to the user?

"Nail on head" ;)
A.K.A VOS

#9 OFFLINE   RunnerFL

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Posted 27 September 2012 - 09:12 AM

Is it possible that with this latest update which added Genie, that more space was allocated to Direct and less to the user?


Bingo!

Maybe, but if you open the Genie thing, it says your playlist space is not effected by genie.


They got around that by taking more space for themselves. Technically they are correct because your Genie recordings don't show up in your playlist.
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#10 OFFLINE   xtc

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Posted 27 September 2012 - 09:28 AM

This really doesn't make sense. I understand initially, the genie can take up some of the free disk space I had left on my HR34. Like how I had 2% before, then 0% after it was introduced to my HR34. BUT, but now that it's implemented, why can't I increase the disk space from 0% to 1% even though I deleted 8+ hours of HD programming? Before, I just had to delete like 2 hours of HD programming and it would go up by 1%, now 8 hours doesn't even do it?

Are you saying anytime I would like my disk space available to go up a point, I would have to delete over 10 hours of HD shows? That is insane. It's only a 1TB drive, I shouldn't have to delete so much programming just to make room for 1 recording. Before, if you needed to record a 1 hour HD show, you just had to delete a 1 hour HD show from your playlist. Now I can't do that. This can't be right...

#11 OFFLINE   veryoldschool

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Posted 27 September 2012 - 09:32 AM

This really doesn't make sense...This can't be right...

You lost around 6-8%, so do the math and you'll see you need to delete more than you have.
A.K.A VOS

#12 OFFLINE   Rich

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Posted 27 September 2012 - 09:39 AM

This will vary by model and hard drive size, but "I would tend to stay" around 20% free space. [I'm the worst to ask as I can barely get to 20% "used"]
A friend with a HR24 started having live buffer problems with less than 10% free space, and deleting shows resolved this.


I don't have a 34, but the capacity was always an issue with the 20s and 21s, especially if you're using an external HDD. The 24s don't seem to have this issue. On the 20s and 21s, approaching 30% Available would usually result in a slowing down of the HRs. This occurs on both internal and external drives, but is less noticeable on owned HRs with large internal drives.

That 1TB drive is too small for the amount of tuners it has, I think. Way too small. Better to go the external route.

Rich

#13 OFFLINE   veryoldschool

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Posted 27 September 2012 - 09:42 AM

I don't have a 34, but the capacity was always an issue with the 20s and 21s, especially if you're using an external HDD. The 24s don't seem to have this issue. On the 20s and 21s, approaching 30% Available would usually result in a slowing down of the HRs. This occurs on both internal and external drives, but is less noticeable on owned HRs with large internal drives.

That 1TB drive is too small for the amount of tuners it has, I think. Way too small. Better to go the external route.

Rich

Everyone has different viewing habits.
I watch & delete so much that space just never has been a problem.
A.K.A VOS

#14 OFFLINE   xtc

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Posted 27 September 2012 - 09:55 AM

You lost around 6-8%, so do the math and you'll see you need to delete more than you have.


But how did I lose 6-8% if no shows were deleted from my playlist. Only the % went down.

Are you saying once I free up 6-8%, things will be back to normal, exactly how it was before with the disk space or have things changed for good with this update in terms of disk space needed to record shows?

#15 OFFLINE   Rich

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Posted 27 September 2012 - 09:58 AM

Everyone has different viewing habits.
I watch & delete so much that space just never has been a problem.


I've only got four 20-700s left and use them as servers. Doesn't seem to matter what the capacity is on a server.

I've not had a problem with capacity since we figured out that loading an HDD up to nearly full would bog down its HR.

I've been running a 24-500 with ~ 20% Available on its 2TB internal for several months and it shows no sign of bogging down and it's been as low as 15% Available. I don't really know if that problem has been addressed on the 20s or 21s. Kinda doubt it.

Rich

#16 OFFLINE   veryoldschool

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Posted 27 September 2012 - 10:02 AM

But how did I lose 6-8% if no shows were deleted from my playlist. Only the % went down.

Are you saying once I free up 6-8%, things will be back to normal, exactly how it was before with the disk space or have things changed for good with this update in terms of disk space needed to record shows?

as I said in my first reply: I'm sure you're not going to like this but....

You've deleted 8+ hours, right?
Isn't that about 4%?
You may only need to delete a few more.
A.K.A VOS

#17 OFFLINE   xtc

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Posted 27 September 2012 - 10:07 AM

as I said in my first reply: I'm sure you're not going to like this but....

You've deleted 8+ hours, right?
Isn't that about 4%?
You may only need to delete a few more.


Ok, I understand, but lets say I do that, will it be back to normal afterwards? Once I delete those shows and get it back up to 1%, from then on, will I only need to delete a 1hr HD show in order to make space for a new 1 hour HD recording? cause that certainly isn't happening now.

#18 OFFLINE   veryoldschool

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Posted 27 September 2012 - 10:14 AM

Ok, I understand, but lets say I do that, will it be back to normal afterwards? Once I delete those shows and get it back up to 1%, from then on, will I only need to delete a 1hr HD show in order to make space for a new 1 hour HD recording? cause that certainly isn't happening now.

"It should".
What's happened is some of the drive has been marked as "in use", so the free space changed.
Since I have ~90% free, I haven't seen a change, but I know some who had ~ 50% have seen a change.
Since you were so close to "full" to start with, you'll need to find where/how many hours/percentage you need to get back.
A.K.A VOS

#19 OFFLINE   harsh

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Posted 27 September 2012 - 10:25 AM

Ok, I understand, but lets say I do that, will it be back to normal afterwards?

What you've done hasn't worked, so you need to do more. A precise number probably isn't known and given the variable rate programs, the whole percentage thing is a WAG. If it worked with 5%, go back to that.

Only you can decide whether packing every square micron of the the drive with content is more important that getting the content you want.

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#20 OFFLINE   CCarncross

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Posted 27 September 2012 - 10:30 AM

Time to add a 2TB external.....its obvious from your recording habits that 1TB isnt enough. I try to maintain 10% free space on all my units...if nothing more than to avoid that low disk space warning everytime the playlist is accessed. The rule of thumb I have always used for HDD's in any of my devices is maintain 10% free space at all times.




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