Any luck contacting them? I've had five calls with no resolution. They, as a last resort, want to reformat it, which will wipe out everything. That is not an option and I will demand a new receiver, while keeping the existing one, so I can watch everything I have recorded. Totally agree with you on everything. Seems as if everyone else on this thread is not having the issues that we are having. Keep me updated.
Absolutely, some of the others here just don't get it. I called DirecTV and they said the same as with you, they forwarded my info/notes to their Software engineer team and to some dept that deals specifically with HR34s. They suggested I follow up soon, and of course I will.
As much as I think you're 100% right that they should give you a new one, while you should be able to keep the old one and keep it deactivated so that there is no charge (and still be able to view shows), knowing DirecTV, there's not a chance in hell they'll go for it.
I still cannot believe how much you've gotten rid of on your playlist and it is still at 0%. Insanity. At this point, I'm just trying to set recordings only to my other DVRs in the home, but they don't have much space left either, so it sucks! They better fix this soon, or they owe us big time credits.