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Guest Message by DevFuse

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HR34 disk space issue. Unable to record anything! Help!


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271 replies to this topic

#126 OFFLINE   veryoldschool

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Posted 28 September 2012 - 08:52 AM

Those are still approximations, I think. I really did have almost 50 hours of HD MPEG-2 on that one 20-700.

Rich

"well yeah"
Not all programing is equal, and I simply posted what the hours were listed as "back then".
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#127 OFFLINE   RunnerFL

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Posted 28 September 2012 - 08:57 AM

Has anybody received version 0x05C2 of the firmware that gives us Genie Recommends in the last couple of days since this imbroglio started? I'm still running 0x0583 and I check every morning now.



0x05C2 hasn't been in the stream since the 24th.
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#128 OFFLINE   dpeters11

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Posted 28 September 2012 - 09:02 AM

I didn't say their competition...I said most organizations - of any type. Software has bugs. If a prgram contains more than one line of code, there is a potential for errors to escape detection. I've been in the software business for almost 30 years and I've yet to encounter a product that didn't have bugs. It is your misfortune to get caught by this particular one. I'm sorry that it happened to you, and I'd be perturbed if it happened to me. I lost about 100 hours of recordings recently when a drive failed. That's life.

In the end, it is just TV.


Very true. Even in examples of what is generally as perfect as possible, there have been bugs, including several found due to the rescheduling of the first shuttle flight. And with that system, lives were at stake.

#129 OFFLINE   veryoldschool

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Posted 28 September 2012 - 09:08 AM

0x05C2 hasn't been in the stream since the 24th.

Do we really know what is in the stream with the monitoring site being down?
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#130 OFFLINE   RunnerFL

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Posted 28 September 2012 - 09:12 AM

Do we really know what is in the stream with the monitoring site being down?


The monitoring site is current.
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#131 OFFLINE   veryoldschool

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Posted 28 September 2012 - 09:14 AM

The monitoring site is current.

It's grayed out for me.
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#132 OFFLINE   RunnerFL

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Posted 28 September 2012 - 09:15 AM

It's grayed out for me.


I'm showing checks from less than 20 mins ago on http://redh.com/dtv/index.php?r=HR.
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#133 OFFLINE   veryoldschool

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Posted 28 September 2012 - 09:19 AM

I'm showing checks from less than 20 mins ago on http://redh.com/dtv/index.php?r=HR.

Look here and at the bottom you'll see it's inactive:

http://www.redh.com/dtv/index.php
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#134 OFFLINE   RunnerFL

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Posted 28 September 2012 - 09:24 AM

Look here and at the bottom you'll see it's inactive:

http://www.redh.com/dtv/index.php


Ahh, I don't use that screen. Just the HR34 is "inactive" though, not the whole site.
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#135 OFFLINE   veryoldschool

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Posted 28 September 2012 - 09:28 AM

Ahh, I don't use that screen. Just the HR34 is "inactive" though, not the whole site.

You're right. When they're gray, the monitoring is off line for that model, so we never know what is in the stream.
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#136 OFFLINE   RunnerFL

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Posted 28 September 2012 - 09:30 AM

You're right. When they're gray, the monitoring is off line for that model, so we never know what is in the stream.


Gotcha. I just always go straight to the page I posted the URL for because it gives more details. Gray on that screen just means there's been nothing for a while. I'll have to remember to check the other screen to see if a unit is active or not in the future.
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#137 OFFLINE   xtc

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Posted 28 September 2012 - 09:35 AM

And thats why Runner I disagree with everything that comes out of your posts.

#138 OFFLINE   xtc

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Posted 28 September 2012 - 09:37 AM

Especially when the attacks are directed at folks who are the most helpful members of the forum.

Rich


Do they only help after being jackasses to you? is that how it works. They should be proud then.

#139 OFFLINE   RunnerFL

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Posted 28 September 2012 - 09:37 AM

And thats why Runner I disagree with everything that comes out of your posts.


Yay!
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#140 OFFLINE   veryoldschool

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Posted 28 September 2012 - 09:38 AM

:nono:
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#141 OFFLINE   TBoneit

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Posted 28 September 2012 - 09:49 AM

Good Move DirecTV, Use too small a hard drive for 5 tuners and then take user space and not DirecTV Reserved space for a new feature. Way to treat customers.
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#142 OFFLINE   Stuart Sweet

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Posted 28 September 2012 - 09:50 AM

Folks, let's focus on the topic at hand and not on each other. There has already been one warning posted in this thread... the next time I will have no choice but to close it.
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#143 OFFLINE   Laxguy

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Posted 28 September 2012 - 09:50 AM

Have you checked your Series Manager? (I recall reading you've deleted stuff from the To Do list.)

You have turned off Genie, yes?

Have you double re-booted within 30 minutes to flush out the Guide?
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#144 OFFLINE   Mike Bertelson

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Posted 28 September 2012 - 09:52 AM

You should've been busy watching what's recorded.

That's not really the point is it. The amount of storage space available to the customer has changed without notice. The OP was within the limits that have worked since he got the DVR and now the limits have moved.

If the customer had been given notice that'd be one thing, but even in that scenario saying he should just watch his recordings isn’t really very constructive.

I’m not exactly sure how Genie is configured to use disk space but it certainly has the unintended consequence of interfering with the normal use of those that have mostly full hard drives.

I have no idea how Genie works but it seems to want a certain amount of space and will take it as it frees up. The number of subs affected has to be pretty small but it’s got to be frustrating when you don’t know it’s coming and didn’t have a chance to prepare for it.

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#145 ONLINE   sigma1914

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Posted 28 September 2012 - 10:09 AM

...
If the customer had been given notice that'd be one thing, but even in that scenario saying he should just watch his recordings isn’t really very constructive.

...


It's very constructive. When your HDD is full now with this update, you only have a few choices - Start watching recordings you're hoarding, delete them, or suffer with no new recordings.

When you keep a full HDD, there's risks you take.
If you stop responding to them or put them on ignore, then eventually they'll go away.

#146 OFFLINE   bnwrx

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Posted 28 September 2012 - 10:13 AM

Look here and at the bottom you'll see it's inactive:

http://www.redh.com/dtv/index.php


What happens if someone is getting a new install of an HR34 today(or whenever) and the software stream is inactive? Is there a way to get the 34 up and running?

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#147 OFFLINE   Sixto

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Posted 28 September 2012 - 10:14 AM

I've seen all these references to not being able to record anything new ... what exactly are you guys referring to?

Do you have every recording set as "keep until I delete"?

I've used that option for a few recordings over the years, but typically the DVR just deletes the oldest to record new stuff.
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#148 OFFLINE   veryoldschool

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Posted 28 September 2012 - 10:19 AM

What happens if someone is getting a new install of an HR34 today(or whenever) and the software stream is inactive? Is there a way to get the 34 up and running?

When the monitoring site is off line, it only means we can't tell what is in the stream. It doesn't mean there is nothing in the stream.
You'd only know by trying to force a download.
With new installs ongoing, I'd be somewhat surprised if there was nothing in the stream.
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#149 OFFLINE   xtc

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Posted 28 September 2012 - 10:22 AM

That's not really the point is it. The amount of storage space available to the customer has changed without notice. The OP was within the limits that have worked since he got the DVR and now the limits have moved.

If the customer had been given notice that'd be one thing, but even in that scenario saying he should just watch his recordings isn’t really very constructive.

I’m not exactly sure how Genie is configured to use disk space but it certainly has the unintended consequence of interfering with the normal use of those that have mostly full hard drives.

I have no idea how Genie works but it seems to want a certain amount of space and will take it as it frees up. The number of subs affected has to be pretty small but it’s got to be frustrating when you don’t know it’s coming and didn’t have a chance to prepare for it.

Mike


THANK YOU!!! interesting how this thread is divided into people who totally get it and others who don't. They just say watch it or delete it or buy a new hard drive or let DirecTV do anything they want to you now that they have your money. Unbelievable. At least a few get what's going on here.

#150 ONLINE   David Ortiz

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Posted 28 September 2012 - 10:23 AM

Do you have every recording set as "keep until I delete"?


I watch a lot of primetime series on the broadcast networks and I don't like to miss an episode. I always use "keep until I delete" so that I don't discover that I am missing recordings.

When I noticed after this update that my free space was at 0%, I was able to delete a lot of episodes that were also on another DVR. If that were not the case, I would have had to watch those recordings to gain back free space for new episodes.




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