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Guest Message by DevFuse

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HARDWARE FAILURE: 2nd 921 Remote doesn't work = new 921


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5 replies to this topic

#1 OFFLINE   guruka

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Posted 20 January 2004 - 07:21 PM

The UHF Pro remote shipped with my 921 did not work. E* sent me a new one and that doesn't work either (I've been controlling my 921 with my old 501 remote via IR.)

So, it's gotta be the UHF remote receiver in the 921 :(

E* is shipping me another 921 tomorrow.

.....G


#2 OFFLINE   TEN89

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Posted 20 January 2004 - 09:23 PM

The UHF Pro remote shipped with my 921 did not work. E* sent me a new one and that doesn't work either (I've been controlling my 921 with my old 501 remote via IR.)

So, it's gotta be the UHF remote receiver in the 921 :(

E* is shipping me another 921 tomorrow.

.....G


Did you hook up the small antanna that came with the receiver in the back?

#3 OFFLINE   DVDDAD

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Posted 20 January 2004 - 09:41 PM

It's funny that you asked that. When I first setup my 921 I thought the remote was broken, but soon realized that I did't hook up the small remote antenna. I wonder if E* remembered to add that to the CSR's handbook? In the past most receiver's received both IR & UHF, without the IR being transmitted, the 921 can't receive the UHF signal without the antenna.
Best regards, Adam Okula
http://www.aokagency.com




#4 OFFLINE   guruka

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Posted 21 January 2004 - 09:10 AM

Did you hook up the small antanna that came with the receiver in the back?


Sure did. Even tried extending it outside the rack with a 3' piece of coax. Thanks for reminding everyone reading this thread to screw that antenna in tho'.

I have clear line of sight to the UHF antenna and the remote doesn't work even 34' away from the 921.

.....G


#5 OFFLINE   anderdea

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Posted 21 January 2004 - 10:30 AM

I didn't know you could control the 921 with IR codes. I have a Pronto TSU 2000 IR remote and was going to put the 721 codes into it that I downloaded from remotecontrol.com but held off. Can the 921 accept IR codes from a similar remote like the 721?


Don

#6 OFFLINE   metallicafreak

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Posted 21 January 2004 - 10:46 AM

I didn't know you could control the 921 with IR codes. I have a Pronto TSU 2000 IR remote and was going to put the 721 codes into it that I downloaded from remotecontrol.com but held off. Can the 921 accept IR codes from a similar remote like the 721?


Don

Yup




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