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Guest Message by DevFuse

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HR34 (HMC) = Genie


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67 replies to this topic

#51 OFFLINE   harperhometheater

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Posted 16 October 2012 - 02:15 PM

Some people are just too accepting. Who is Directv to determine what I as a long term customer and power user typically need? I have a HR34, HR24, and H24 and want to swap out the H24 for another HR34. What ever happened to the customer is always right?


That's kind of funny, coming from an admitted "macfan" :lol: :P ;)
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#52 ONLINE   inkahauts

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Posted 16 October 2012 - 04:13 PM

Some people are just too accepting. Who is Directv to determine what I as a long term customer and power user typically need? I have a HR34, HR24, and H24 and want to swap out the H24 for another HR34. What ever happened to the customer is always right?


There are technical reasons at this time why they aren't allowing multiple hr34s on people's accounts. That will change in the future after some updates to the firmware, but I have the impression it's not a this year thing, its a sometime next year thing.

This was not an arbitrary decision on their part determining what you do and do not need.

Needless to say, I want more than one to, but I understand the reasons.

#53 OFFLINE   harsh

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Posted 17 October 2012 - 07:44 AM

There are technical reasons at this time why they aren't allowing multiple hr34s on people's accounts.

Technical reasons like a legacy LNB and SWiM16 being required?

Too often we enjoy the comfort of opinion without the discomfort of thought. -- JFK


#54 OFFLINE   Sixto

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Posted 17 October 2012 - 07:49 AM

Technical reasons like a legacy LNB and SWiM16 being required?

No, though they are required.
DirecTV: Genie HR44, H25, CCK, GenioGo, SWiM-16 & SWiM-8, DECA to Gigabit Switch with FiOS (75/75)
FiOS: Roamio Pro's (2), Roamio Plus, Mini's (4) with Ultimate HD (My Roamio Thoughts)

#55 OFFLINE   raott

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Posted 17 October 2012 - 08:29 AM

There are technical reasons at this time why they aren't allowing multiple hr34s on people's accounts. That will change in the future after some updates to the firmware, but I have the impression it's not a this year thing, its a sometime next year thing.

This was not an arbitrary decision on their part determining what you do and do not need.

Needless to say, I want more than one to, but I understand the reasons.


What are the technical reasons? There are multiple people on this site who have more than one HR34.
SONY KDS-55A3000 and a couple of Vizios; SWM16; HR34 NR; HR22 NR; HR20-700 NR; H23-600 NR; R22 NR

#56 OFFLINE   macfan601

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Posted 17 October 2012 - 09:26 AM

What are the technical reasons? There are multiple people on this site who have more than one HR34.




Bingo!!!

#57 ONLINE   inkahauts

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Posted 17 October 2012 - 11:44 AM

What are the technical reasons? There are multiple people on this site who have more than one HR34.


And they are experiencing the issues. ;)

The c31 is part of the problem and it just hit. I am sure it will get worked out in time.

#58 OFFLINE   jasonblair

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Posted 17 October 2012 - 03:28 PM

DirecTV has Trademark application 85626387 for the mark "GENIE" with the US Patent & Trademark Office for the following goods and services: (For those of you who aren't trademark attorneys, class 9 is electronic devices and software, class 38 is telecommunications services, and class 41 is entertainment & educational services.)

Class 009: Set-top boxes; digital video recorders and players; computer operating software for use with set-top boxes and digital video recorders and players

Class 038: Satellite television broadcasting; Satellite transmission services; Broadcasting programs via a global computer network; Video-on-demand transmission services; transmission of pay-per-view television and other audio, video, and audiovisual material; Electronic transmission of data via global computer networks, wireless networks and electronic communication networks; Providing user access to telecommunication networks for transmission or receipt of data

Class 041: Entertainment services, namely, providing information on entertainment in the nature of television programs, movies, and multimedia content

Source link to USPTO: http://tess2.uspto.g...4006:roo3md.2.1
HR24 - Samsung UN55D8000, HR22 - Panasonic PT-AE7000U, H24 - Samsung HL-S5668W, MRV, Slimline SWM5

#59 OFFLINE   raott

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Posted 17 October 2012 - 03:49 PM

And they are experiencing the issues. ;)

The c31 is part of the problem and it just hit. I am sure it will get worked out in time.


Again, what are the issues?
SONY KDS-55A3000 and a couple of Vizios; SWM16; HR34 NR; HR22 NR; HR20-700 NR; H23-600 NR; R22 NR

#60 OFFLINE   Beerstalker

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Posted 18 October 2012 - 02:15 PM

I believe what they are talking about is trying to get a C31 client to work on a system with two HR34 servers. I think there are problems like it only being able to see one HR34 at a time, and in order to switch which HR34 it sees you pretty much have to delete the device from your account and then add it again, and I think a CSR has to do it. Obviously that is not something that DirecTV wants to have to happen, so they get around it for now by only allowing one HR34 on an account. That way the C31 will only have one HR34 to talk to and it avoids those issues.

My guess is once they figure out how to make the C31 work with multiple RVU servers easily (HR34s are the only ones out now), then DirecTV will consider allowing more than one HR34 per account.

I do think they have to work on this though, because eventually I believe we will start seeing stuff like RVU Blu-Ray players/changers, etc that can also work as a server. That means that the C31 will have to be able to talk to both the HR34 and the Blu-Ray player and switch back and forth easily.
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#61 OFFLINE   P Smith

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Posted 18 October 2012 - 03:00 PM

Don't forget other 'server' [HR44] is coming - gamma testing undergoing (based on a fact of spooling FW for it).

#62 OFFLINE   harsh

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Posted 19 October 2012 - 08:14 AM

Don't forget other 'server' [HR44] is coming - gamma testing undergoing (based on a fact of spooling FW for it).

A new model coming down the pipe doesn't change much; especially if it only adds the capability for one more client session or more factory-installed storage.

Many of those who lust for one or more additional HR34 haven't expressed much interest in clients; their interests don't seem to require a more powerful server.

Too often we enjoy the comfort of opinion without the discomfort of thought. -- JFK


#63 OFFLINE   harsh

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Posted 19 October 2012 - 08:16 AM

I believe what they are talking about is trying to get a C31 client to work on a system with two HR34 servers. I think there are problems like it only being able to see one HR34 at a time, and in order to switch which HR34 it sees you pretty much have to delete the device from your account and then add it again, and I think a CSR has to do it.

This seems more like a business decision than a practical necessity.

Too often we enjoy the comfort of opinion without the discomfort of thought. -- JFK


#64 OFFLINE   Jon J

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Posted 19 October 2012 - 08:57 AM

I received an e-mail about a "special offer" and a phone number for more information. The CSR said I could get a "whole home" system and installation for free and would only pay $3 per month for the service. He said what he was offering did not involve a new receiver, just networking and installation, but I could purchase a Genie for $599.
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#65 OFFLINE   raott

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Posted 19 October 2012 - 09:01 AM

I believe what they are talking about is trying to get a C31 client to work on a system with two HR34 servers. I think there are problems like it only being able to see one HR34 at a time, and in order to switch which HR34 it sees you pretty much have to delete the device from your account and then add it again, and I think a CSR has to do it. Obviously that is not something that DirecTV wants to have to happen, so they get around it for now by only allowing one HR34 on an account. That way the C31 will only have one HR34 to talk to and it avoids those issues.

My guess is once they figure out how to make the C31 work with multiple RVU servers easily (HR34s are the only ones out now), then DirecTV will consider allowing more than one HR34 per account.

I do think they have to work on this though, because eventually I believe we will start seeing stuff like RVU Blu-Ray players/changers, etc that can also work as a server. That means that the C31 will have to be able to talk to both the HR34 and the Blu-Ray player and switch back and forth easily.


Thank you, I hadn't read about that issue yet. That explains a lot.
SONY KDS-55A3000 and a couple of Vizios; SWM16; HR34 NR; HR22 NR; HR20-700 NR; H23-600 NR; R22 NR

#66 OFFLINE   P Smith

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Posted 19 October 2012 - 09:43 AM

A new model coming down the pipe doesn't change much; especially if it only adds the capability for one more client session or more factory-installed storage.

Many of those who lust for one or more additional HR34 haven't expressed much interest in clients; their interests don't seem to require a more powerful server.


Really ? Then you lost a grip of the thread.

We're talking about artificial constrain of mutli HMCs setups with one model HR34 now.
I'm pointing: there will be other HMC model soon, so it will pop up more questions about multiple HMC devices in one account.

#67 ONLINE   inkahauts

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Posted 19 October 2012 - 01:16 PM

This seems more like a business decision than a practical necessity.


You'd be wrong.

#68 ONLINE   inkahauts

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Posted 19 October 2012 - 01:20 PM

I believe what they are talking about is trying to get a C31 client to work on a system with two HR34 servers. I think there are problems like it only being able to see one HR34 at a time, and in order to switch which HR34 it sees you pretty much have to delete the device from your account and then add it again, and I think a CSR has to do it. Obviously that is not something that DirecTV wants to have to happen, so they get around it for now by only allowing one HR34 on an account. That way the C31 will only have one HR34 to talk to and it avoids those issues.

My guess is once they figure out how to make the C31 work with multiple RVU servers easily (HR34s are the only ones out now), then DirecTV will consider allowing more than one HR34 per account.

I do think they have to work on this though, because eventually I believe we will start seeing stuff like RVU Blu-Ray players/changers, etc that can also work as a server. That means that the C31 will have to be able to talk to both the HR34 and the Blu-Ray player and switch back and forth easily.


:)




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