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PPV Ordering Help

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2 replies to this topic

#1 OFFLINE   jeffloby



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  • 179 posts
  • LocationKnoxville, TN
Joined: Dec 03, 2005

Posted 14 October 2012 - 05:53 PM

I have a HR-24 connected to a Whole Home system. The HD-DVR shows that I am connected to the Internet. I can download a movie but when I go to watch it, it tells me I have to text DirecTV to order or call in because I am not connected to the Internet. I am connected though. Any ideas?

1-HR23 DECA Connected

1-HR21 Deca Connected
Slimline 5-LNB Dish & SWM 16 Switch
Channel Master 4228 OTA antenna

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#2 OFFLINE   Laxguy


    Honi Soit Qui Mal Y Pense.

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  • 15,151 posts
  • LocationWinters, CA, between Napa and Sacramento
Joined: Dec 02, 2010

Posted 14 October 2012 - 06:24 PM

I'd try to start it anyway when you're ready to watch, and if no soap, call in.
"Laxguy" means a guy who loves lacrosse.

#3 OFFLINE   Beerstalker


    Hall Of Fame

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  • 3,488 posts
  • LocationPeoria, IL
Joined: Feb 09, 2009

Posted 16 October 2012 - 09:54 AM

Most likely your account is setup to not allow impulse purchases, or whatever they call it, or it has a really low limit on the amount on money can be charged to PPV on your account over a certain period of time. That means you can't pay for PPV without calling in and talking to someone. If you call DirecTV and explain the situation they should be able to get it fixed.
Sometimes when I reflect back on all the beer I drink I feel ashamed. Then I look into the glass and think about the workers in the brewery and all of their hopes and dreams. If I didn’t drink this beer, they might be out of work and their dreams would be shattered. Then I say to myself, "It is better that I drink this beer and let their dreams come true than be selfish and worry about my liver."
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