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HR34 3D Channels Gone after Software Upgrade
Posted 16 October 2012 - 09:48 AM
I have an HR34/700 receiver hooked up to a Denon AVR 1612, then to my Samsung 3D TV, all via HDMI.
I've been watching 3D channels, renting 3D movies for 8 months since installation with no problems what so ever, until the second to last software upgrade done around Oct 2nd.
Since then ALL of my 3D channels are greyed out in my guide. Every time I try and access a 3D channel I get an error saying my equipment is not 3D or is incompatible.
If I do a cold reboot on my HR34, the channels come back and I can watch them, until I shut down my Denon and TV. Turning everything back on and the channels are gone again.
I also have a Panasonic Blu-Ray 3D player hooked up to the Denon 1612 and it plays 3D Blu-Rays with no problems. I also can watch 3D content from the Smart Hub on my Samsung TV via HDMI through my Denon 1612 with no problems.
As mentioned earlier, I've been watching 3D channels with NO problems for 8 months until these last software updates.
Can anyone shed some light on this?
Posted 16 October 2012 - 10:27 AM
Try turning on the TV first, then the Denon, and then finally the HR34. Wait like 30 seconds in between each one. If that works, then I am probably right and you will have to try to figure out a way to get them to turn on in that order regularly. Do you happen to be using a universal remote like a Harmony? If so you should be able to change the order the devices are turned on, and possibly add in delays to get the timing right so it all works.
As far as why this is just now happening that is hard to say. DirecTV does seem to mess around with their HDMI handshake stuff sometimes when they do firmware updates and they might have done something there that is causing this issue.
-by Jack Handy
Posted 16 October 2012 - 01:56 PM
Posted 18 October 2012 - 07:23 PM
Posted 18 October 2012 - 08:42 PM
I did that after the correspondance I had here on the forum, that my issue might be handshake related.
Posted 20 October 2012 - 02:37 PM
Posted 20 October 2012 - 02:44 PM
Posted 20 October 2012 - 06:38 PM