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Guest Message by DevFuse

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Can see DVR list but can't watch recordings.


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7 replies to this topic

#1 OFFLINE   sasserfolk

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Posted 26 October 2012 - 06:57 AM

I have Whole Home and now cannot watch recordings on any of the bedroom receivers. I can see the list of recordings but when I push play I get the message " Playback failed. No audio/video data packets received from server".
I have an HR-24 and 3 H24's. Have had this set up for 2 years with no issues.
Any idea how to correct this?

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#2 OFFLINE   Go Beavs

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Posted 26 October 2012 - 07:27 AM

Try rebooting your router (if connected) and all your receivers and see if that helps.

When you run a system test on your receivers what does it say? To get to the test menu press:

MENU>Settings & Help>Settings>Info & Test>Run System Test

Genie, Hx2x, nomad
D* customer since Oct '99


#3 OFFLINE   carl6

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Posted 26 October 2012 - 07:33 AM

I have also found that sometimes when this happens if you immediately try to play it a second time it works.

#4 OFFLINE   Go Beavs

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Posted 26 October 2012 - 07:39 AM

I have also found that sometimes when this happens if you immediately try to play it a second time it works.


Yes, agreed. That would be a good thing to try too.

Genie, Hx2x, nomad
D* customer since Oct '99


#5 OFFLINE   sasserfolk

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Posted 26 October 2012 - 07:41 AM

Try rebooting your router (if connected) and all your receivers and see if that helps.

When you run a system test on your receivers what does it say? To get to the test menu press:

MENU>Settings & Help>Settings>Info & Test>Run System Test


No issues when running a system test.

#6 OFFLINE   Go Beavs

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Posted 26 October 2012 - 07:50 AM

Ok then, that's a good thing. Hopefully a reboot clears up your issue.

Genie, Hx2x, nomad
D* customer since Oct '99


#7 OFFLINE   sasserfolk

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Posted 26 October 2012 - 08:38 AM

Try rebooting your router (if connected) and all your receivers and see if that helps.

When you run a system test on your receivers what does it say? To get to the test menu press:

MENU>Settings & Help>Settings>Info & Test>Run System Test


Reset:hurah: the DVR and the other 3 receivers and all is good!! Thanks for the help.

#8 OFFLINE   Go Beavs

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Posted 26 October 2012 - 09:25 AM

Glad it was simple. Happy to help! :)

Genie, Hx2x, nomad
D* customer since Oct '99





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