Excellent HR34 install and tech. It took him about 20 minutes to install and activate the HR34 and the Genie client. Then he deactivated my three old HR24 Whole Home DVRs, which I confirmed on my i-pad app. He even took the three HR24 DVRs with him when he left so that I didn't even need to arrange for boxes to be sent to me.
Keep tabs on your account. Occasionally, the techs take their time in getting the deactivated IRDs back into the system and I have seen customers get billed non-returned receiver fees. It happens maybe 1 time out of 1000 or even less often, but it does happen. As a customer, I will always return the IRDs myself rather than give them to the tech. I have more incentive to get them back quickly.