Why did he refuse?
I don't know, maybe he had a hot date or something and didn't want to spend the time.
The moment he got there he said "you have 17 tuners, this isn't going to work. Are you sure you want to go through with it?
I was like yeah, let's make it as good as we can.
He was like okay, we'll just put the HMC on its own group so none of the other receivers can talk to it.
I was like, can we just put my old receiver on its own group and put the HMC on the same group with all the new receivers?
He was like, okay, I guess that will work.
A few minutes later he comes back and he's like, we really can't do this until your internet is up and running. (I was still in the process of moving in, movers were there moving stuff)
I was like, they hooked it up this morning, it's up and running.
He then said okay but we need all of your tvs up and running before we can do anything.
I said (holding a small 20 inch LED) I can just plug this one into the receiver, then move it to the next one.
He was like, no, that won't work, we need all of them on at the same time.
I made everyone drop what they were doing, search the movers truck, find the tvs, plug them in at the desired locations, and turn them on.
Then he was like, I don't have any way to run a cable to the inside of this house. The outside walls are all foundation.
I was like, no way. The people who lived here before me had Dish Network. Let's go see where they ran the lines.
So we walked outside, saw the line, followed it, and planned a course from room to room.
Then he's like, there's nowhere to put the dish.
I'm like, just put it right there where that Dish Network dish is.
He's like, I can't do that. It's too close to the edge of your deck.
I'm like, so what are you saying?
He says, I can't complete the order. Do you want to call and tell customer service or should I?
I was like, I'll call them. I'll tell them I'm just going to have Dish come out here and activate service on this existing dish.
I called customer service, abs they had a supervisor call me back. He said he had already seen my location and he thinks it can go right where I asked in the first place. They're coming back Monday to complete the order.
But in the mean time, I have no tv.