It seems it's going to be hard enough to get them to do the job right.
I'll be glad to work with you if you want to change the coax networking to "my method", but it is a full DIY project.
Sweet, I appreciate the help.
I just talked to the tech, he said he'd call me tomorrow morning and get another SWM16 installed tomorrow.
I just checked the cables, and they ran 2 coax cables to the HR21. The cables actually pass through the closet (in another room) where I have my router (and the current CCK is installed in there as well).
Anyway, both of these coax cables that go to the HR21, in the closet where the router is, they have "coupler" style connectors on them, which connects them to the longer cables that go outside.
So, presumably, when this is all connected properly to the SWM16, I'll probably only be using 1 of those cables. So hopefully I can use that "extra" cable to connect to the CCK and set it up using your method.
And in the mean time, I should hopefully be able to tap into the cable that will be in use for the HR21 right there at that same place, and connect the new CCK they just sent me, and plug it into the router right there (or a switch, which then connects to the router).
So either way, this is looking like it's doable once they get the SWM16 installed. The main thing I was worried about was running cables (either coax or Ethernet) and it looks like that part is no longer a concern.
Edited by BlackDynamite, 09 November 2012 - 11:37 AM.