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Guest Message by DevFuse

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upgrade?


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2 replies to this topic

#1 OFFLINE   surfdude85

surfdude85

    AllStar

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Joined: Jul 25, 2008

Posted 04 November 2012 - 08:36 PM

Good Evening, Earlier today, my EHD I was using on my 211 finally crapped out. I thought about going ahead and upgrading to a vip-612 and not bothering with another(no.3) ehd. Does anyone know what kind of up charge there is? I can't find equipment upgrade prices anywhere on dish.com site. Thanks in advance for any input.

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#2 OFFLINE   P Smith

P Smith

    Mr. FixAnything

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  • 19,330 posts
  • LocationBay Area
Joined: Jul 25, 2002

Posted 04 November 2012 - 08:43 PM

It's depend on your history and marks/notice on your account, so don't waste your time here - call CSR and complain about dead 211, do not propose any particular model; when they will start giving you something (pretty sure it will be 211k) try to mumble (don't sounds as knowledgeable man !) about your different vision of normal low cost DVR, perhaps they will offer the 612 at no cost for you ...

#3 OFFLINE   CheriT @ DISH Network

CheriT @ DISH Network

    Mentor

  • DISH Representative
  • 40 posts
Joined: Dec 28, 2010

Posted 06 November 2012 - 07:53 AM

Each customer has different pricing for upgrades depending on their account. I would be happy to look into this for you! Can you please PM me with your account number or phone number on the account? Thanks!
Cheri Torres
Social Media Representative
Cheri.Torres@Dish.com




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