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S2 SD tivos rebooting ????
Posted 15 November 2012 - 06:16 PM
Both continue to do random reboots.
Latest was at 6:48 PM EST - the unit with the upgraded HD
Approx. 7:02 PM EST the other unit rebooted
Called Directv CS they claim they have noknowledge of this issue.
Posted 16 November 2012 - 11:20 AM
Posted 16 November 2012 - 12:07 PM
Reboot 3:25 am this morning compared to 3:55 am yesterday, so will my next reboot be at 1:55pm? Stay tuned.
Posted 16 November 2012 - 03:05 PM
Yesterday afternoon reboot was around 2:25 pm so there seems to be this pattern that moves 30 minutes earlier each day.
Posted 16 November 2012 - 06:02 PM
Nov 15 17:22:41, Nov 15 19:59:48, Nov 15 22:30:18
Nov 16 03:27:13, Nov 16 10:48:17, Nov 16 13:24:51
Nov 17 01:26:22, Nov 17 03:02:50, Nov 17 06:36:10, Nov 17 09:08:49, Nov 17 17:02:18, Nov 17 22:23:35
Nov 18 03:21:50, Nov 18 04:53:11, * ,Nov 18 20:55
Nov 19 02:54:59, Nov 19 04:52:55, Nov 19 05:56:07, Nov 19 09:59:27, Nov 19 10:48:59, Nov 19 14:56:11, Nov 19 15:48:10, Nov 19 16:41:49, Nov 19 21:27:22
Nov 20 00:59:51, Nov 20 01:49:31, Nov 20 02:57:55, Nov 20 03:27:59, Nov 20 03:58:03, Nov 20 04:28:02, Nov 20 04:58:02, Nov 20 05:28:04, Nov 20 05:57:59, Nov 20 06:27:56, Nov 20 06:57:53, Nov 20 07:27:51, Nov 20 07:57:55
Those are times in UTC, so subtract 7 hours for local time.
* Missing data. Logs rotated twice during this time and I don't have data.
Edited by ADent, 20 November 2012 - 02:07 AM.
Posted 16 November 2012 - 06:07 PM
Every time our units reboot the screen says something about not being able to retrieve the latest guide info but during the normal updates between 2:30-3:30 in the morning they always say "Successful".
Posted 16 November 2012 - 07:15 PM
Posted 16 November 2012 - 09:22 PM
Are they reading this, within 3 minutes of typing I had a reboot at 10:25pm
Edited by RMichals, 16 November 2012 - 09:35 PM.
Posted 16 November 2012 - 09:39 PM
Two HR10-250 receivers and one R10 are all restarting... started about a week ago
Really irritating... making me think about updating to HD equipment
Posted 16 November 2012 - 09:58 PM
All my other receivers are rebooting too just don't keep track on those other then hearing about it.
Edited by RMichals, 17 November 2012 - 11:09 AM.
Posted 17 November 2012 - 10:42 AM
My 1st HR10-250 would forget that it had a valid account AND it would restart
My 2nd HR10-250 (from closet reserve) never lost the account, but it DID restart
My R10 (final closet reserve) never lost the account, but it DOES restart
I was actually looking for information on the THR22 DTivo, when I found this message thread about "all over" restarts with SD equipment
Since my two HR23 receivers have not had any problems, I am now concluding that the problem is not with my equipment... but is a problem with a malformed data stream from DTV
If DTV is not able, or willing, to fix the current problem, I may just have to find out if they have a "special" to replace my HR10-250 with an HD DVR... when I upgraded to HD service almost 3 years ago, I got new dish and two HR23 boxes at no cost because DTV had a special going on... I did, of course, have to commit to the usual 2 years of service, but since I've been a customer since 1995 and have NO interest in leaving DTV, another 2 years was a "no price" deal for me to get HD service
Anyway, I no longer think the problem is at my end, due to this discussion
Posted 17 November 2012 - 06:13 PM
She said, from what she read, that a software update was going to be the fix
Posted 17 November 2012 - 06:25 PM
Posted 17 November 2012 - 08:10 PM
I'll note we've been seeing the same problem -- rebooting of our Samsung SIR 4080R. We brought the unit to Weaknees thinking it might be a disk failure (we've had occasional pixelation, and given the unit is 8 years old...), but there are no disk or tuner problems. They indicated they've been getting a load of units in during the last two weeks with rebooting problems, and they believe it is a DirecTV problem.
Wow, ours has been doing this as well lately. I just saw this thread.
We are getting pixalation on our s4080r and decided maybe it is time to go HD and reset prices. Interesting to see this is a bigger issue than our old 6 year old box, which until lately has been perfect.
Posted 17 November 2012 - 11:38 PM
Posted 18 November 2012 - 01:25 AM
Posted 18 November 2012 - 10:54 AM
With Thanksgiving coming up I don't think we will be seeing anything this week, Today I have had like 8 reboots so far on each box about double the amount just 2 days ago.
I have to agree the reboots are getting far worse I started with maybe 2 a day on each box but now several times a day. I had programs set to record Friday evening 7-10 and it rebooted on all three programs so now it's starting to get irritating.
Posted 19 November 2012 - 07:17 PM
Any opinions on whether we should disconnect the receivers until a fix is introduced or not? I believe some have said the rebooting is not hard on the hard disk because it does not spin down the drive.
I've left mine connected.
I could handle it with 4-5 reboots a day, but the reboots have intensified dramatically.
D* needs a better deal than they currently have for switching receivers. I don't want to pay for a HDTivo, and I don't want one of their SD DVRs.
The protection plan doesn't help unless you are willing to accept non-Tivo dvr.
Any guess on how many subscribers are effected?
Posted 19 November 2012 - 10:25 PM