An update on the disconnecting from network and reseting the network settings as discussed below...
Made it 12 days this time... On Christmas eve I picked up the remote hit list and started scrolling down the list. On about the 4th line down it just stopped. The video/audio kept playing in the window but it wouldn't respond to any remote buttons or front panel buttons. The clock stuck at 11:44... I just let it sit and after 5 minutes it came back to life... Clock updated to 11:49 and some of the previous button pushes were executed.
During the 5 minute nap the receiver kept recording without a hitch.
About 20 minutes later the receiver started missing remote commands... I tried to get to 'reset' in the menu but finally just got frustrated and did a red-button-reboot. Hasn't had any trouble since but if I don't restart it I'm sure the same thing will happen January 3rd or so.....
I've moved the future SL recordings over to the other two DVRs - at least the ones I care about - but I still have a bunch of stuff to watch before I attempt to get them to replace it.
Anyone have any suggestions on how I convince a CSR that I need to have the HR24 replaced? Also that it needs to be an HR24 and not anything else? I can give them the 'It just won't power up' story but I'd rather not. I guess either way once they get my flakey HR24 back they'll just turn it on, erase everything - test it for maybe 10 minutes (if that!) and call it good. Box it up and ship it out to some other poor sap that will think life is good for about 10 days or so... I wonder how many people will be tortured with this thing after I send it back?!
Mike, I can't remember, but I hope you've tried disconnecting from the Internet for a good long while and resetting all network defaults on all your machines and leaveit disconnected and seen if the problem goes away. 4 to 5 minutes just smells like something else is going on that none of us are seeing.
I haven't tried recently. I can disconnect the Internet permanently. I've only used 'on-demand' a few times because it is sooo slow.
In fact first thing in the morning before anything is recording I'll shut all three DVRs down, remove the Internet connection and then boot the receivers up one at a time.
It will be 10 or so days before I know if it improved but it is worth a shot.
I'd also make sure you restore all network defaults.
Yeah,at this point, what's the worst that could happen?
I have disconnected the Internet and reset the network connections on all three of my HR24-500s. We'll see if it makes a difference in about 10 days or so!