I believe you but it does seem that it is a very very low priority because a quick search here shows these complaints have been around since the beginning.
I wish we could bump it up a couple steps on the list....
They must make sure that all of management/directors etc get HR24s that work.... They must also make sure that only updates that have been out for a few months and are well tested by the public get sent out to 'those' receivers.
I can't imagine anyone with a vested interest in DirecTV being happy if they ever sit down and do a side-by-side with Dish Network receivers.
I'd think that upper management would ask why Dish Network can make such peppy receivers that cost less. At least that's has been implied in the lease vs own threads here...
There are all sorts of variables here.
Maybe a primary is those that don't have a slowness don't post, while those that do find a thread and post.
"I know" I would be bitching if I had a problem and hell, that's how I found this place in the first place.
I'll go out on a limb here and guess DirecTV knows exactly what dish is doing.
In my time here, one thing I've learned is almost everyone uses these in different ways, from channels viewed, to the remote buttons pushed, and this doesn't even get into all the different combinations of equipment we connect them to.
Do I hate the banner ad? You bet!!!
Do I hate scoreguide? yep, there's another thing I'd like to turn off never to be seen again [here].
My TV takes 2 sec to change OTA channels.
My receiver takes 3 sec, which isn't bad, BUT!!!! if I change from 720p to 1080i or back it takes 8 sec. Do I like waiting 5 more sec? nope.
Cable here is a good 1/3rd more cost than what I have, and "I'm told" they send everything in 720, so I lose detail on 1080i programing.
U-verse only uses 66% of the bit-rate that I get with DirecTV [I've been able to compare the same show at the same time] and they "solve" the tuning speed by not letting you change resolution.
You set it up for:
"pick one", but it won't fit all you watch.
I'd be foolish to try to say things will improve, as it would just get those with a history of problems laughing at me.
What we have seen:
The HR20 was faster than the HR21-23s.
The HR24 is the fastest of the HR2x.
The H25 seems the fastest of anything.
The HR34 has a lot going on and IMO isn't as fast as my HR24.
"If the trend follows" the next HMC will be faster than the HR34.