I've never read the manual. When I got my first 20-700s in late '06, I think the manuals were copies stapled together and were no help at all. Then, I found this forum and never had a reason to look at a manual again.
I do know we were warned by a Mod about using the red button. Was a man I had come to trust and I took that warning to heart and have very rarely used the red button for anything.
If that manual is the basis for the scripts the CSRs use, I wouldn't trust it at all.
When I do a restart it's usually from the Menu.
I posted to use the Menu reset in my post and said it is basically the same as the RBR.
I noted when I came from the DirecTV forum that the Menu Reset was the preferred method to tell people to use. Seems reasonable since you do a shut down / restart of a PC and these are basically a PC with a different purpose.
Over on the DTV forum they reccomed the RBR exclusively.
They say they had too many people that chose the wrong Menu Reset and erased all of their setting and even some that erased their recordings.
From the manual:
The Reset screen lets you restart the receiver, reset to factory
defaults, or reset everything.
“Restart Receiver” is the same function as pressing the red
reset button behind the access card door on the front of the
receiver. This option does not affect your settings and scheduled
“Reset Defaults” erases all of your personal preference items,
such as parental controls, favorites, language and scheduled
autotunes, and restores the receiver configuration to how it was
set at the factory.
“Reset Everything” Completely erases everything from system
memory and starts over like a new receiver, starting over with