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Guest Message by DevFuse

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Pushing the old D*Tivo off the service cliff?


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8 replies to this topic

#1 OFFLINE   aziz

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Posted 20 November 2012 - 05:33 AM

Folks:

I have noticed frequent reboots on my old D*Tivos and comments at the Tivo Community forums. I did remember seeing something about this December is somewhat the End-Of-Life for the old DVRs. Time to talk turkey? What do you all think?:confused:

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#2 OFFLINE   Gofastr

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Posted 20 November 2012 - 06:44 AM

My wife is ready to smash our TiVo with a hammer.
Hr 10-250 has been rebooting now a dozen times per day!
Were moving by mid December and can't wait till we can get the new Genie setup.

#3 OFFLINE   mhking

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Posted 20 November 2012 - 08:51 AM

My wife is ready to smash our TiVo with a hammer.
Hr 10-250 has been rebooting now a dozen times per day!
Were moving by mid December and can't wait till we can get the new Genie setup.


Sounds like my wife. That box is on in the bedroom while we're getting dressed in the morning; I was downstairs feeding the dog when I heard a strangled scream from upstairs. By time I got to the foot of the stairs, she had stuck her head around the corner and was fussing at me, like it's MY fault!
Wish list of channels for D*: C-Span 3; BBC World News; Sky News International; CBC Newsworld; France24; EuroNews; Eurosportnews; Setanta Sports News; ABC News 24 (Australia); Australia Network (soon to be ABC Asia Pacific); Al Jazeera English; Russia Today; NHK World; DW-TV -- Heck, how about an entire English-language international tier so I don't have to keep switching to my Roku?

#4 OFFLINE   sbl

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Posted 20 November 2012 - 01:14 PM

No EOL for the DTiVos has been announced. What's happening now is, as best as I can tell, a failure of DirecTV to test guide data changes thoroughly.

Steve

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#5 OFFLINE   litzdog911

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Posted 20 November 2012 - 03:38 PM

No EOL for the DTiVos has been announced. What's happening now is, as best as I can tell, a failure of DirecTV to test guide data changes thoroughly.


Agreed. It's not any sort of conspiracy.

I just posted this update in the big thread ....
Just heard from my DirecTV contacts and the problem has hopefully been fixed. Tivo engineers made some tweaks to the Advance Program Guide (APG) stream, so no software update is required. Note that you may experience one more reset until the new APG data fully downloads to your Tivo. Keeping my fingers crossed!

HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad

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Sun & moon help site your satellite dish


#6 OFFLINE   harsh

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Posted 20 November 2012 - 04:13 PM

Is there a recognized method to purge the guide?

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#7 OFFLINE   aziz

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Posted 20 November 2012 - 04:47 PM

After the incessant reboots of my systems, I contacted the Tech Support today. She said that D* is aware of the problem. However, she cannot give me any information regarding an estimation for when the issue can be resolved. However, she was quick to propose a DEAL. I can get a Genie with a client receiver to replace my one (1) DirecTivo and an SD receiver. But I cannot get my other DirecTivo to be replaced. I think she was insinuating that I have to shell out some cash to replace that DVR with a client, receiver, or DVR. Now, my question is what does the Protection Plan should cover?:confused:

#8 OFFLINE   litzdog911

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Posted 20 November 2012 - 06:27 PM

After the incessant reboots of my systems, I contacted the Tech Support today. She said that D* is aware of the problem. However, she cannot give me any information regarding an estimation for when the issue can be resolved. However, she was quick to propose a DEAL. I can get a Genie with a client receiver to replace my one (1) DirecTivo and an SD receiver. But I cannot get my other DirecTivo to be replaced. I think she was insinuating that I have to shell out some cash to replace that DVR with a client, receiver, or DVR. Now, my question is what does the Protection Plan should cover?:confused:


I doubt you'll get a free Genie system, but you can try asking. The protection plan only provides with an "equivalent" replacement Receiver/DVR, not any sort of upgraded equipment.

By the way, the rebooting problem should be fixed now.
HD DVRs: HR34-700; HR24-500; (2) HR20-700 + WD eSATA 1TB drive/Antec MX1 case; HR21-700; HR21-200 w/AM21
Receivers: H25-500 HD Receiver; H21-100 HD Receiver
Mobile Devices: Nomad

Additional equipment configuration details

Sun & moon help site your satellite dish


#9 OFFLINE   dpeters11

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Posted 20 November 2012 - 09:02 PM

But keep in mind, he's in Texas so the PP provides upgrades. Might help, but you're supposed to have it for a year.

http://www.directv.c...PP_TX_TERMS.pdf




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