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Guest Message by DevFuse

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Free STARZ weekend issue


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7 replies to this topic

#1 OFFLINE   ThomasM

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Posted 26 November 2012 - 07:19 PM

I enjoyed the free STARZ weekend preview and recorded a few movies. To my surprise, several of the movies were recorded in TWO segments and were put in a FOLDER! I also noticed that several movies I watched "live" suddenly pixelated and dropped off and then resumed. I assume this is what happened causing the DVR to close the first segment and then resume.

1. Has anyone else experienced this?

2. Would any company in their right mind run a "preview" when the product wasn't working correctly?? It's like taking a test drive in a car that stalls at every stop light!!!

3LNB Phase III Dish * 2-R15-300 * R22-200 * D12-100 * DirecTV Subscriber since Y2K


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#2 OFFLINE   trh

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Posted 26 November 2012 - 07:37 PM

We recorded 10+ movies this past weekend and didn't have that problem at all.

#3 OFFLINE   MysteryMan

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Posted 27 November 2012 - 05:17 AM

I enjoyed the free STARZ weekend preview and recorded a few movies. To my surprise, several of the movies were recorded in TWO segments and were put in a FOLDER! I also noticed that several movies I watched "live" suddenly pixelated and dropped off and then resumed. I assume this is what happened causing the DVR to close the first segment and then resume.

1. Has anyone else experienced this?

2. Would any company in their right mind run a "preview" when the product wasn't working correctly?? It's like taking a test drive in a car that stalls at every stop light!!!


Identifying the problem would be a better course of action rather than placing blame.

DirecTV customer since 1995.


#4 OFFLINE   moghedien

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Posted 27 November 2012 - 05:23 AM

I enjoyed the free STARZ weekend preview and recorded a few movies. To my surprise, several of the movies were recorded in TWO segments and were put in a FOLDER! I also noticed that several movies I watched "live" suddenly pixelated and dropped off and then resumed. I assume this is what happened causing the DVR to close the first segment and then resume.

1. Has anyone else experienced this?

2. Would any company in their right mind run a "preview" when the product wasn't working correctly?? It's like taking a test drive in a car that stalls at every stop light!!!


Which movies(and what times, channels) did you experience this problem? Also include whether you were recording the HD or SD version of the channel. At this point, we can't tell if the problem occurred with Directv's transmission or with your system. You might also look at your signal strengths...

#5 OFFLINE   fleckrj

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Posted 27 November 2012 - 08:30 AM

I recorded 5 movies and did not have any problems.

#6 OFFLINE   ThomasM

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Posted 27 November 2012 - 03:38 PM

I don't have HD so all recordings were in SD.

One movie was "The Net" with Sandra Bullock. I recorded it on 2 different DVR's and the same thing happened. I don't experience this issue on any of the other programs I record/watch and I record a LOT of programming.

Like I said, I also noticed the picture pixelate several times while watching STARZ and ENCORE channels but this also rarely, if ever, happens on any of the other channels I watch.

3LNB Phase III Dish * 2-R15-300 * R22-200 * D12-100 * DirecTV Subscriber since Y2K


#7 OFFLINE   lwilli201

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Posted 27 November 2012 - 04:57 PM

I recorded "The Green Hornet" on Starz HD 527 beginning at 11:15 PM CT on Nov 21. During playback there was a lot of pixelation in the middle of the recording.
1-HR21-100, 2-HR21-700, 1 w/eSATA, all networked, unsupported MRV. AT9 Dish(110 & 119 disabled) and SWM8.

#8 OFFLINE   ThomasM

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Posted 29 November 2012 - 10:16 AM

I recorded "The Green Hornet" on Starz HD 527 beginning at 11:15 PM CT on Nov 21. During playback there was a lot of pixelation in the middle of the recording.


What did the DVR do? Did it just leave the pixelation in the recording and keep going?

3LNB Phase III Dish * 2-R15-300 * R22-200 * D12-100 * DirecTV Subscriber since Y2K





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