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NewsMix Channel 352 - No More


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213 replies to this topic

#26 OFFLINE   TzTerri

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Posted 28 November 2012 - 08:20 AM

I used this channel 5 days a week for keeping up on the day's events while trading stocks.

...Ads Help To Support This Site...

#27 OFFLINE   TzTerri

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Posted 28 November 2012 - 08:21 AM

I don't have five posts yet so can't post a link but will in a few more posts

#28 OFFLINE   TzTerri

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Posted 28 November 2012 - 08:21 AM

Just one more post to go so that I can post a link to the Facebook thread. :)

#29 OFFLINE   TzTerri

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Posted 28 November 2012 - 08:22 AM

Here is the FaceBook thread on DirecTV's page.
https://www.facebook...ent_id=25974593

#30 OFFLINE   Hoosier205

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Posted 28 November 2012 - 08:41 AM

Seems that a lot of people of pretty upset doing a Google search.


I wouldn't say a lot, given how many customers there are. You still have the channels themselves.

#31 OFFLINE   ddrumman2004

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Posted 28 November 2012 - 09:23 AM

I enjoyed the Newsmix channel myself. Being able to switch among the channels was rather nice....being able to see which had commercials on them or news. Switching from one to another on my HR20-100 is time consuming process since the last software update.

Why still display those two channels with the DTV logo and music? Why not just do away with the channel? Someone please educate me on this. I'm a dummy when it comes to the way DTV operates it's satellites...etc.....
Yes, I have a television that I watch from time to time.

#32 OFFLINE   BAHitman

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Posted 28 November 2012 - 09:28 AM

I enjoyed the Newsmix channel myself. Being able to switch among the channels was rather nice....being able to see which had commercials on them or news. Switching from one to another on my HR20-100 is time consuming process since the last software update.

Why still display those two channels with the DTV logo and music? Why not just do away with the channel? Someone please educate me on this. I'm a dummy when it comes to the way DTV operates it's satellites...etc.....


The DTV logo with the music is 1 channel, and it's virtually mapped to each channel where there is no content, or where they are waiting for an event to take place...

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#33 OFFLINE   HarleyD

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Posted 28 November 2012 - 09:49 AM

Surfing the individual channels originally included in the news mix would be a lot less distasteful if the DirecTV equipment wasn't so maddeningly slow at changing channels.

Being able to arrow from channel to channel and having the audio switch nearly immediately was a very nice tool for monitoring the news across the mix channels.

Having to punch in 202...wait 4-5 seconds...punch in 356...wait another 4-5 seconds...etc just doesn't quite do it for me. Especially since you don't have the visibility that the mix provided as to whether or not a channel is currently in a commercial break. You can end up taking 10 seconds or longer just to move from one channel to another viable news source.

And let's not even go into the absence of PIP and the ability to hot-swap two PIP channels.

Double-Play can be used as a weak-tea substitute encompassing only two channels but doesn't replace the mix by any stretch.
"Without deviation from the norm, progress is not possible."
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#34 OFFLINE   TheRatPatrol

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Posted 28 November 2012 - 11:07 AM

Does anyone know why they took it down?

It's times like these when I wish someone from D* (SR?) would chime in and tell us what's going on.

We have a Dish Response Team, why can't we get D* response team?

#35 OFFLINE   maartena

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Posted 28 November 2012 - 11:17 AM

:mad:

For the News Junkie or those trading stock during the day this was a must and a key reason for subbing to Directv!

And their explanation shows no concept of the viewers. People using NewsMix are not going to switch to Disney Jr or a Sports Channel.

www.directv.com/newsmix


"The News Mix Channel has been replaced by several new 24/7 channels including Disney Jr (Ch. 289), BeIn Sport (Ch. 620), Time Warner Cable SportsNet (Ch. 691) and Time Warner Cable Deportes (Ch. 458). Plus, you can still find the full-time news channels that were featured in the News Mix in their current channel positions"

I find their explanation quite deplorable actually.... "We killed NEWSmix because we gave you a KIDS channel and 2 SPORTS channels".

Newsmix is an SD channel, so it doesn't take all that much bandwidth. I would imagine it is "pre-mixed" on the ground and sent up as 1 SD feed, with nifty programming/software in the tuner boxes in homes allowing people to tune in to the audio feed of the channels displayed. It wouldn't take a lot of bandwidth, really.

It would have been more believable if they just said "We believe there is decreased interest in the channel and decided to remove it".
[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.

I am the Stig.

#36 OFFLINE   maartena

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Posted 28 November 2012 - 11:23 AM

Where do you put TLC? Education or entertainment.


The Disgrace Channel.

Every time I tune in to that channel some show is on that I hope to dear God is not exported to other nations to increase their stereotypical views of Americans. :D
[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.

I am the Stig.

#37 OFFLINE   Beerstalker

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Posted 28 November 2012 - 12:43 PM

I believe it has been said that the mix channels take up about 2 channels worth of bandwidth. My guess is that DirecTV is running so low on space for the SD channels that they looked at the viewership of the News Mix channel and decided that it wasn't worth keeping anymore. So now they have gotten rid of it and have room for two more SD channels. Maybe this means we will be seeing more channels added soon.

I think the press release is just showing that they have added more SD channels lately, and thus have needed to get rid of the News Mix channel in order to make more room. They probably feel safer saying that then putting out a press release saying they got rid of it so they could add channels X and Y next month, and then deal with a big backlash if something happens that keeps them from adding channels X and Y. Pretty much the same reason they don't really announce new HD channels before they are added.
Sometimes when I reflect back on all the beer I drink I feel ashamed. Then I look into the glass and think about the workers in the brewery and all of their hopes and dreams. If I didn’t drink this beer, they might be out of work and their dreams would be shattered. Then I say to myself, "It is better that I drink this beer and let their dreams come true than be selfish and worry about my liver."
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#38 OFFLINE   LDighera

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Posted 28 November 2012 - 01:06 PM

DirecTV is great! I've been a subscriber since July 2004 (8-1/2 years), and been very satisfied with their customer service and telephone and on-site technical service.

However, the inability to receive PBS in HD is absurd; I receive PBS in SD, so it's not a market issue. It appears to be a political issue. DirecTV appears to have the same respect for PBS that the GOP presidential nominee has. Bah!

My HD DVRs' lack of response to remote control commands is so infuriating at times as to cause me to cease viewing. Immediate feedback to user input is fundamental to user interface ergonomics. DirecTV programmers and equipment specifiers need to get a clue, and provide more professionalism in their offerings.

While I applaud the recent inactivity timeout function, it's fundamentally flawed. A FIXED four hour inactivity period is unacceptable; the period should be a Setup choice. My projector employs a rather expensive xenon lamp with a ~1,800 hour life. The projector will turn itself off after a period of no input signal, which could save me considerable expense in replacement lamps that burn out quickly when I fall asleep with the projector on. But the DirecTV inactivity timer waits way too long to be of any use in prolonging the life of my projector's lamp by cutting the video signal. Another example of poorly executed DirecTV equipment programming. PLEEEEEZZZZZEEE!!!

Now, the final straw. News Mix disappears without warning, explanation, apology nor compensation! Worse is DirecTV's response to subscribers' outcry at the loss of what is likely a very popular channel; DirecTV's deleting the News Mix thread from their forum, and stonewalling is further evidence of DirecTV's lack of professionalism and unethical practices.

Here is what one subscriber advocates to be heard by DirecTV management: http://direct-tv.pis...1127362685.html

"call and complain!!! 310 964-5000. Talked to the assistant to, Michael White, DirecTV president, at 2230 E Imperial Highway El Segundo, CA 90245. "



Another subscriber provided this information to make DirecTV pay for their stupidity:

"I called and got $20 off my bill for 12 months."


I'm paying over $160.00 month for DirecTV service due to being forced to receive a deluge of sports programming, or lose the informative channels bundled with them. I feel abused, exploited, and disrespected.

You can rest assured that I'll be placing a call to Mr. White immediately after posting this tirade.

Larry Dighera
LDighera@att.net

Edited by LDighera, 29 November 2012 - 02:47 AM.


#39 OFFLINE   maartena

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Posted 28 November 2012 - 01:20 PM

However, the inability to receive PBS in HD is absurd; I receive PBS in SD, so it's not a market issue. It appears to be a political issue. DirecTV appears to have the same respect for PBS that the GOP presidential nominee has. Bah!


First off, the elections are over.... so there are no more nominees. I'm glad about the outcome, but no reason to bring politics in to this.

Second, if you indeed live in the Southern California area as your profile says, PBS in HD can be seen on channel 50, KOCE in glorious HD.

If you do not get that channel in HD, there is a technical problem, because I have had that channel in HD - and watch it regularly - for years.

Furthermore, KCET, which was formerly associated with PBS but is now independent, also is in HD on channel 28, with a large variety of programming that is equal to PBS in quality.

By the way.... the sentence "final straw" usually indicates that you are no longer proceeding to continue the path you were on, but have chosen to go a different path. The "final straw" would indicate you wouldn't be calling DirecTV just to complain, but to actually cancel your service and move to another service who does have a News Mix. Oh, wait.... :D

Nope. Although I deplore the reason given by DirecTV (we replaced it with kids and sports channels, COME ON! I could come up with a better reason than that), removing this channel isn't going to make customers leave, because no other carrier actually has a news mix channel. As far as I know.

Edited by maartena, 28 November 2012 - 01:28 PM.

[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.

I am the Stig.

#40 OFFLINE   Hoosier205

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Posted 28 November 2012 - 01:24 PM

DirecTV is great! I've been a subscriber since July 2004 (8-1/2 years), and been very satisfied with their customer service and telephone and on-site technical service.

However, the inability to receive PBS in HD is absurd; I receive PBS in SD, so it's not a market issue. It appears to be a political issue. DirecTV appears to have the same respect for PBS that the GOP presidential nominee has. Bah!

My HD DVRs' lack of response to remote control commands is so infuriating at times as to cause me to cease viewing. Immediate feedback to user input is fundamental to user interface ergonomics. DirecTV programmers and equipment specifiers need to get a clue, and provide more professionalism in their offerings.

While I applaud the recent inactivity timeout function, it's fundamentally flawed. A FIXED four hour inactivity period is unacceptable; the period should be a Setup choice. My projector employs a rather expensive xenon lamp with a ~1,800 hour life. The projector will turn itself off after a period of no input signal, which could save me considerable expense in replacement lamps that burn out quickly when I fall asleep with the projector on. But the DirecTV inactivity timer waits way to long to be of any use in prolonging the life of my projector's lamp by cutting the video signal. Another example of poorly executed DirecTV equipment programming. PLEEEEEZZZZZEEE!!!

Now, the final straw. News Mix disappears without warning, explanation, apology nor compensation! Worse is DirecTV's response to subscribers' outcry at the loss of what is likely a very popular channel; DirecTV's deleting the News Mix thread from their forum, and stonewalling is further evidence of DirecTV's lack of professionalism and unethical practices.

Here is what one subscriber advocates to be heard by DirecTV management: http://direct-tv.pis...1127362685.html
"call and complain!!! 310 964-5000. Talked to the assistant to, Michael White, DirecTV president, at 2230 E Imperial Highway El Segundo, CA 90245. "

Another subscriber provided this information to make DirecTV pay for their stupidity:

"I called and got $20 off my bill for 12 months."


I'm paying over $160.00 month for DirecTV service due to being forced to receive a deluge of sports programming, or lose the informative channels bundled with them. I feel abused, exploited, and disrespected.

You can rest assured that I'll be placing a call to Mr. White immediately after posting this tirade.

Larry Dighera
LDighera@att.net


Please stop yelling. It took me a long time to edit your post so I could read it. They don't owe you anything for removing the news mix.

Programming, pricing, terms and conditions subject to change. Taxes not included. Receipt of DIRECTV programming is subject to the terms of the DIRECTV Customer Agreement; a copy is provided here at directv.com and with your first billing statement. Hardware and programming sold separately. Equipment specifications and programming options may vary in Alaska and Hawaii. See your retailer for equipment requirements in your area. DIRECTV services not provided outside the U.S.

http://www.directv.c..._and_conditions


Edited by Hoosier205, 28 November 2012 - 01:31 PM.


#41 OFFLINE   billsharpe

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Posted 28 November 2012 - 01:43 PM

FiOS doesn't carry a news mix channel but it does provide BBC World News and CNN International, although both are SD rather than HD channels.
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#42 OFFLINE   maartena

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Posted 28 November 2012 - 01:52 PM

FiOS doesn't carry a news mix channel but it does provide BBC World News and CNN International, although both are SD rather than HD channels.


CNN International and BBC World News are not carried in HD yet beyond the European ASTRA Satellites, so that would explain that. In Europe both channels CAN be received in HD, as they both originate from London. CNN International and CNN US do carry each-others feeds in times of breaking news/crisis, but that feed is also in SD, and just imposed on top of the CNN US channel.

That said, I would rather have those two channels in SD than not at all. News channels to me are about the information, the value of the news content.... I don't necessarily need that in HD, nor would I refuse to watch it because it isn't in HD.

As a matter of fact, I would gladly give up CNN, Fox News, and MSNBC in HD in favor of 3 other HD channels. (Of course I would NEED MSNBC to be HD around the Olympics... :D )
[Disclaimer] The definition of "soon" is based solely on DirecTV's interpretation of the word, and all similarities with dictionary definitions of the word "soon" are purely coincidental and should not be interpreted as a time frame that will come to pass within a reasonable amount of time.

I am the Stig.

#43 OFFLINE   mhking

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Posted 28 November 2012 - 03:20 PM

FiOS doesn't carry a news mix channel but it does provide BBC World News and CNN International, although both are SD rather than HD channels.


I've got BBC World in HD via my Roku, though CNNI is still in SD at this point. In any event, it was well worth the addition to my DirecTV system.
Wish list of channels for D*: C-Span 3; Sky News International; CBC Newsworld; France24; EuroNews; Eurosportnews; Setanta Sports News; ABC News 24 (Australia); ABC Asia Pacific; Russia Today; NHK World; DW-TV -- Heck, how about an entire English-language international tier so I don't have to keep switching to my Roku?

#44 OFFLINE   LDighera

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Posted 28 November 2012 - 03:54 PM

Now, the final straw. News Mix disappears without warning, explanation, apology nor compensation! Worse is DirecTV's response to subscribers' outcry at the loss of what is likely a very popular channel; DirecTV's deleting the News Mix thread from their forum, and stonewalling is further evidence of DirecTV's lack of professionalism and unethical practices.


Now that my indignation has had an opportunity to subside a bit, I'm wondering why DirecTV Customer Service is just repeating the party line instead of actually providing meaningful customer assistance.

I sent them a copy of my post above, and here's the response I received from DirecTV Customer Support:

Subject: My Response to Loss of News Mix [Reference #:121128-002023]
From: "DIRECTV Customer Service"
<directvcustomercare@directv.com>
Date: Wed, 28 Nov 2012 11:26:22 -0800 (PST)

Response
---------------------------------------------------------------
The News Mix Channel is being replaced by several exciting new 24X7 channels including Disney Jr, BeIn Sports, TWC SportsNet and TWC Deportes. Plus, you can still find the full time news channels that were showcased in News Mix in their current channel positions. In addition, we will continue to offer select Mix Channel experiences around key events such as the recent Election Mix, Olympics Mix and Mix channels for all Grand Slam Golf and Tennis events.

Sincerely,
DIRECTV Customer Care
Discussion Thread


Instead of trying to foist kids and sports programming fluff off as being meaningful to a subscriber who's interested in real-world news and politics, perhaps they might have actually expended the effort and thought to provide a relevant and useful workaround for those who need to monitor the news.

[TA Edison used to have this posted in every one of his laboratories and offices:

There is no expedient to which a man will not resort
to avoid the real labor of thinking.
-- Sir Joshua Reynolds ]



How much more helpful would it have been for DirecTV Customer Service to have said:

"Just program all the news channels into a custom channel list, and select that list when you want to view news."


At least that would have been relevant and useful.

While it doesn't provide the full functionality of simultaneously viewing eight channels, it is supported by the equipment, and far preferable to the banal blather I received from DirecTV Customer Service.

I guess I expect too much of DirecTV. Disappointing.... :nono2:

#45 OFFLINE   Hoosier205

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Posted 28 November 2012 - 04:11 PM

Now that my indignation has had an opportunity to subside a bit, I'm wondering why DirecTV Customer Service is just repeating the party line instead of actually providing meaningful customer assistance.

I sent them a copy of my post above, and here's the response I received from DirecTV Customer Support:

Subject: My Response to Loss of News Mix [Reference #:121128-002023]
From: "DIRECTV Customer Service"
<directvcustomercare@directv.com>
Date: Wed, 28 Nov 2012 11:26:22 -0800 (PST)

Response
---------------------------------------------------------------
The News Mix Channel is being replaced by several exciting new 24X7 channels including Disney Jr, BeIn Sports, TWC SportsNet and TWC Deportes. Plus, you can still find the full time news channels that were showcased in News Mix in their current channel positions. In addition, we will continue to offer select Mix Channel experiences around key events such as the recent Election Mix, Olympics Mix and Mix channels for all Grand Slam Golf and Tennis events.

Sincerely,
DIRECTV Customer Care
Discussion Thread

Instead of trying to foist kids and sports programming fluff off as being meaningful to a subscriber who's interested in real-world news and politics, perhaps they might have actually expended the effort and thought to provide a relevant and useful workaround for those who need to monitor the news.

[TA Edison used to have this posted in every one of his laboratories and offices:

There is no expedient to which a man will not resort
to avoid the real labor of thinking.
-- Sir Joshua Reynolds ]

How much more helpful would it have been for DirecTV Customer Service to have said:

"Just program all the news channels into a custom channel list, and select that list when you want to view news."

At least that would have been relevant and useful.

While it doesn't provide the full functionality of simultaneously viewing eight channels, it is supported by the equipment, and far preferable to the banal blather I received from DirecTV Customer Service.

I guess I expect too much of DirecTV. Disappointing.... :nono2:


You received the standard response they will send to those complaining about this topic. They have more than 20 million customers...you need to be realistic. Now you are complaining because they didn't recommend something you had already thought of. It's a form letter. Welcome to 2012. If you want a more personal experience, call them and have an actual conversation.

I can tell you this: if they had data that showed the news mix was popular enough, it would still be there. It's just a remap of channels they already have. It obviously wasn't worth the capacity it took up.
DTV = Digital Television

#46 OFFLINE   majormax69

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Posted 28 November 2012 - 10:16 PM

It is DOPE!! That they Dumped the News Mix and it has nothing to do with Bandwidth.. It is Political.. but you can figure that out.

The really big problem about this is Millions of people Subscribed to DirecTv because of this "DTV Experience".. They simply just took the "Experience" away..

Go Figure!! My Opinion! It was a fatal decision.. They should take ALL the Mix Channels away.. Then Everyone is happy! :-(

Edited by majormax69, 28 November 2012 - 10:22 PM.


#47 OFFLINE   Hoosier205

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Posted 28 November 2012 - 10:43 PM

It is DOPE!! That they Dumped the News Mix and it has nothing to do with Bandwidth.. It is Political.. but you can figure that out.

The really big problem about this is Millions of people Subscribed to DirecTv because of this "DTV Experience".. They simply just took the "Experience" away..

Go Figure!! My Opinion! It was a fatal decision.. They should take ALL the Mix Channels away.. Then Everyone is happy! :-(


...what? How was it political?
DTV = Digital Television

#48 OFFLINE   majormax69

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Posted 28 November 2012 - 11:53 PM

Won't get into politics.. But a little bird told me after this standoff with Gannett.. It will be back by the end of the year...

#49 ONLINE   inkahauts

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Posted 29 November 2012 - 12:18 AM

DirecTV is great! I've been a subscriber since July 2004 (8-1/2 years), and been very satisfied with their customer service and telephone and on-site technical service.

However, the inability to receive PBS in HD is absurd; I receive PBS in SD, so it's not a market issue. It appears to be a political issue. DirecTV appears to have the same respect for PBS that the GOP presidential nominee has. Bah!

My HD DVRs' lack of response to remote control commands is so infuriating at times as to cause me to cease viewing. Immediate feedback to user input is fundamental to user interface ergonomics. DirecTV programmers and equipment specifiers need to get a clue, and provide more professionalism in their offerings.

While I applaud the recent inactivity timeout function, it's fundamentally flawed. A FIXED four hour inactivity period is unacceptable; the period should be a Setup choice. My projector employs a rather expensive xenon lamp with a ~1,800 hour life. The projector will turn itself off after a period of no input signal, which could save me considerable expense in replacement lamps that burn out quickly when I fall asleep with the projector on. But the DirecTV inactivity timer waits way to long to be of any use in prolonging the life of my projector's lamp by cutting the video signal. Another example of poorly executed DirecTV equipment programming. PLEEEEEZZZZZEEE!!!

Now, the final straw. News Mix disappears without warning, explanation, apology nor compensation! Worse is DirecTV's response to subscribers' outcry at the loss of what is likely a very popular channel; DirecTV's deleting the News Mix thread from their forum, and stonewalling is further evidence of DirecTV's lack of professionalism and unethical practices.

Here is what one subscriber advocates to be heard by DirecTV management: http://direct-tv.pis...1127362685.html

"call and complain!!! 310 964-5000. Talked to the assistant to, Michael White, DirecTV president, at 2230 E Imperial Highway El Segundo, CA 90245. "



Another subscriber provided this information to make DirecTV pay for their stupidity:

"I called and got $20 off my bill for 12 months."


I'm paying over $160.00 month for DirecTV service due to being forced to receive a deluge of sports programming, or lose the informative channels bundled with them. I feel abused, exploited, and disrespected.

You can rest assured that I'll be placing a call to Mr. White immediately after posting this tirade.

Larry Dighera
LDighera@att.net


And by the way, if you have that expensive a projector, why on earth would you ever rely on a time out to turn it off. When your done watching it, turn it off yourself. The four hours was chosen because many people watch a football game that can easily last that long without touching the remote. Its not the kind of thing they want you to be able to change, that just causes issues because too many people just don;t get options.

With all that said, really? Its not liek they took away any actual programing here. I would understand if they had, but they didn't.

Now with that said, I wonder why DIrectv didn't simply move this to another sat (99 or 103) and make it mpeg4 only... That might have made the majority happy. Although the true long term solution would be to have all hd mix channels after d14 is up and running.

#50 OFFLINE   LDighera

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Posted 29 November 2012 - 02:43 AM

And by the way, if you have that expensive a projector, why on earth would you ever rely on a time out to turn it off. When your done watching it, turn it off yourself. The four hours was chosen because many people watch a football game that can easily last that long without touching the remote. Its not the kind of thing they want you to be able to change, that just causes issues because too many people just don;t get options.


Thank you for the information you provided.

The reason I don't turn the projector off myself was contained in my original post to which you responded.

I know of no way to turn the projector off automatically, other than it's built-in loss-of-video-signal-input timer. If I put a plug-in timer between the projector power cord and the wall outlet, it will not permit the projector to run its fan after the lamp is initially powered off and properly cool the lamp as it apparently must do. The projector, a Sharp XV-Z12000, is intelligent enough to turn itself off when it has received no video input signal for an extended period of time.

As a potential workaround, I set the HD-DVR, an HR-24 (as I recall), viewing period to end at 2:00 AM in the hope that the DVR might shut off the video signal at that time, but it doesn't. The price of the projector lamp is ~$500.00.

So, from what you say, DirecTV has made a decision to intentionally cripple its DVR so as not to confuse sports fans. Pathetic!

I am able to refer the DirecTV programming staff to an intelligent programmer/consultant who is an absolute genius Unix and C guru; just say the word. :D

Edited by LDighera, 29 November 2012 - 02:58 AM.





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