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Guest Message by DevFuse

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Bad Android App Update


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28 replies to this topic

#1 OFFLINE   kiknwing

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Posted 28 November 2012 - 09:12 AM

When I installed the update for the android app this morning, the app crashes on start-up. I tried uninstalling/re-installing the app but that didn't fix it.

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Directv '98


#2 OFFLINE   hilmar2k

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Posted 28 November 2012 - 10:28 AM

Yup, same here.

#3 OFFLINE   trdrjeff

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Posted 28 November 2012 - 10:46 AM

I updated this morning but never opened it. Just tried and it just perpetually crashes...

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Yamaha YSP Sound Projector fed with Optical
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#4 OFFLINE   BubblePuppy

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Posted 28 November 2012 - 11:02 AM

Uninstall it then reinstall. Simple fix. Worked for me.
Using it now.
Thanks to Google search, people can appear to be smarter than they really are.

#5 OFFLINE   hilmar2k

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Posted 28 November 2012 - 11:05 AM

Uninstall it then reinstall. Simple fix. Worked for me.
Using it now.


Yup. Working fine for me as well. Was going to try the uninstall/install thing earlier, but I saw that kiknwing had no luck with that.

#6 OFFLINE   BubblePuppy

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Posted 28 November 2012 - 11:10 AM

If the uninstall didn't work then (after uninstalling) reboot the phone then try installing it.
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#7 OFFLINE   kiknwing

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Posted 28 November 2012 - 11:28 AM

If the uninstall didn't work then (after uninstalling) reboot the phone then try installing it.


That worked, Thanks.

My Setup
Directv '98


#8 OFFLINE   BubblePuppy

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Posted 28 November 2012 - 11:40 AM

That worked, Thanks.


Good. One other method that might work, before installing the update go into settings then into Apps, open the DBSTalk app and clear the data, then install the update. Don't know for sure if this will work but it might be another fix.

Edited by BubblePuppy, 28 November 2012 - 12:39 PM.

Thanks to Google search, people can appear to be smarter than they really are.

#9 OFFLINE   samrs

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Posted 28 November 2012 - 12:15 PM

Thanks for the heads up.
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#10 OFFLINE   trdrjeff

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Posted 28 November 2012 - 12:20 PM

I just cleared data without uninstalling and it finally worked. Tried just clearing cache but that did not help.
HR20-100
Sharp 52" LCD 1080p
Yamaha YSP Sound Projector fed with Optical
Harmony 700


HR22-100
32" Samsung LED New School

#11 OFFLINE   SPACEMAKER

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Posted 28 November 2012 - 12:37 PM

I just cleared data without uninstalling and it finally worked. Tried just clearing cache but that did not help.


Worked for me. Thanks!

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#12 OFFLINE   BubblePuppy

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Posted 28 November 2012 - 12:44 PM

I just cleared data without uninstalling and it finally worked. Tried just clearing cache but that did not help.


Thanks for the correction....I corrected my post.
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#13 OFFLINE   BubblePuppy

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Posted 30 November 2012 - 05:38 PM

New update now available. It doesn't fix the FCs. Install, clear data in Settings, Apps, DBSTalk app. That fixed it except for the fact I couldn't log in. I did have a Titanium backup so I restored data only. Now it seems to work fine.
Thanks to Google search, people can appear to be smarter than they really are.

#14 OFFLINE   trdrjeff

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Posted 30 November 2012 - 09:05 PM

Yep same but I was able to just log in again without issue after clearing data
HR20-100
Sharp 52" LCD 1080p
Yamaha YSP Sound Projector fed with Optical
Harmony 700


HR22-100
32" Samsung LED New School

#15 OFFLINE   BubblePuppy

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Posted 01 December 2012 - 04:01 AM

Yep same but I was able to just log in again without issue after clearing data


Interesting that you could log in after clearing data yet I couldn't. I guess the bug fixes didn't. It's nice that there are various ways to circumvent the bevy of bugs this update is infested with.
The developers should learn from Directv and DBSTalk and start a CE program for the app before releasing it to the public.
Thanks to Google search, people can appear to be smarter than they really are.

#16 OFFLINE   Sgt. Slaughter

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Posted 01 December 2012 - 07:59 AM

New update now available. It doesn't fix the FCs. Install, clear data in Settings, Apps, DBSTalk app. That fixed it except for the fact I couldn't log in. I did have a Titanium backup so I restored data only. Now it seems to work fine.


Yup another update on the 30th and still get the FC... Had to clear data to work again, though I had no login issues.

I will say I had to refresh the section I was on after logging in as the login buttons were still present.

#17 OFFLINE   BubblePuppy

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Posted 01 December 2012 - 08:52 AM

Yup another update on the 30th and still get the FC... Had to clear data to work again, though I had no login issues.

I will say I had to refresh the section I was on after logging in as the login buttons were still present.


Yea, first update introduced the issue and the second update with "bug fixes" didn't fix the issue. At least there are ways to circumvent the problem and make the app usable.
Thanks to Google search, people can appear to be smarter than they really are.

#18 OFFLINE   Sgt. Slaughter

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Posted 01 December 2012 - 09:08 AM

Yea, first update introduced the issue and the second update with "bug fixes" didn't fix the issue. At least there are ways to circumvent the problem and make the app usable.


Yes. At least there is a workaround and also that I don't have too many favoritied forums that I have to re add.... Don't like mixing data bw app versions myself.

#19 OFFLINE   SPACEMAKER

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Posted 01 December 2012 - 03:13 PM

Maybe it's time they just abandon this app and let Tapatalk take care of it.

Sony KDL-55EX720
HR44-700
C41-400
XBoxOne
Sony KDL-40EX720
HR24-200

 


#20 OFFLINE   BubblePuppy

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Posted 01 December 2012 - 04:40 PM

Maybe it's time they just abandon this app and let Tapatalk take care of it.


The powers of this forum have said that will not happen, so there is no point to continue to beat that dead horse.
Thanks to Google search, people can appear to be smarter than they really are.

#21 OFFLINE   SPACEMAKER

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Posted 01 December 2012 - 06:28 PM

The powers of this forum have said that will not happen, so there is no point to continue to beat that dead horse.


They are obviously having a hard time getting this app right so it may be time for them to rethink their position and let someone with more experience and a better platform take over.

Sony KDL-55EX720
HR44-700
C41-400
XBoxOne
Sony KDL-40EX720
HR24-200

 


#22 OFFLINE   David Bott

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Posted 04 December 2012 - 11:34 AM

Until Vb (InternetBrands) bought Forum Runner, we never had such issues. Forum Runner was always much better than Tapatalk. Now with them calling the shots...well, it's not been the same story.

Seeing we just renewed the licence for over $300 for the dedicated app, I am hard pressed to make a change currently to another provider at this time.

Thanks

#23 OFFLINE   BubblePuppy

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Posted 06 December 2012 - 06:26 AM

App has been updated again. FC and login fixes. Works fine now.
Thanks to Google search, people can appear to be smarter than they really are.

#24 ONLINE   gpg

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Posted 17 January 2013 - 01:58 PM

I have a question about using the android forum app:

How do I get to the chat room using the app? I tried last Friday night but couldn't figure it out.

TIA for your help.
HR24-200,HR23-700,HR21-200, HR21-100, HR34-700,
Sony KDS-R50XBR1,HDMI, LG 37LH40,HDMI Vizio 390-A1,HDMI,Sony KDL-40NX711, HDMI, Vizio VO320E, HDMI, SWM16 with DECA,
Sony STR-DG1000 AV Receiver optical cable connection for HR24-200, GenieGo

#25 OFFLINE   Scott Kocourek

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Posted 17 January 2013 - 02:05 PM

I have to use the address and type it into the browser.

Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, Dish Network, or any other company.

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