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HD DVRs, Receivers and R22: 0x062C (Winter 2013) Issues/Discussion


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119 replies to this topic

#1 OFFLINE   Stuart Sweet

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Posted 28 November 2012 - 01:11 PM

Receivers included in this release:
HR20-700 • HR20-100
HR21-100 • HR21-200 • HR21-700 • HR21Pro
HR22-100 • HR23-700
HR24-100 • HR24-200 • HR24-500
R22-200 • R22-100
H21-100 • H21-200 • H23-600
H24-100 • H24-200 • H24-700
H25-100 • H25-500 • H25-700


Release notes: http://www.dbstalk.c...ad.php?t=210832

We ask that you keep polite and focused within this thread, and post as much detail as possible. If your receiver is set up for network issue reporting, please post the key generated by the receiver.

Being part of the DBSTalk community means working together to help each other document issues and come up with solutions. While everyone gets upset from time to time, this is not the appropriate place for vents or rants. All off-topic posts and discussion will be deleted.


Thanks!

Opinions expressed by me are my own and do not necessarily reflect
those of DBSTalk.com, DIRECTV, DISH, The Signal Group, or any other company.

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#2 OFFLINE   veryoldschool

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Posted 28 November 2012 - 01:25 PM

The first thing I noticed today was I lost my custom guide.
It was simply gone and the setup showed "setup custom guide" as if I'd never done it. :confused:

The second thing I noticed was changing channels now only takes one second longer than my TV takes for OTA channels.
WooHoo for those that use native on.

720p to 1080i or back used to take 8 secs. :eek2:
A.K.A VOS

#3 OFFLINE   kenmoo

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Posted 28 November 2012 - 03:17 PM

Got 0x62c early am this morning on HR20-700 in Northern CA. Playlist was totally gone until I did a reboot. Now it's back but very slow to refresh after deleting a watched program.

#4 OFFLINE   hiker

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Posted 29 November 2012 - 07:32 AM

Channel changing seems to be faster (native on).

But the big plus for me is that the DirecTV Subtitles feature is now working properly. Before, the letters were intermittently being cut off vertically making subtitles illegible until channel was changed and changed back.
DirecTV customer since 1994
DirecTV H23-600 0x462c
DirecTV HR20-100 (qty 4) 0x62c
DirecTV HR20-700 (qty 5) 0x62c
TiVo Series 3 Comcast

#5 OFFLINE   bpratt

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Posted 29 November 2012 - 10:48 AM

One problem I've noticed on the last 3 or 4 NRs is if I do several 30 second skip operations too fast, it will skip to the end of the recorded show or to live on a live broadcast. I have other ways to skip to the end. A 30 second skip should never skip to the end of a recording.

HR10-250   550G WD  6.4a
HR21-700   750G WD 0x08ca AM21
HR21-700 2000G WD 0x08ca AM21
HR44-500 2000G WD 0x093d
DirecTV since 1997


#6 OFFLINE   jimmie57

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Posted 29 November 2012 - 10:55 AM

Hold down the 30 second slip / skip and it jumps to the end of the program has been in place for several years.
The opposite key direction will do the reverse.
Holding down the FF key will jump to a tick mark.

If you press the skip / slip key fast enough I can see where it could interpret this the same as holding it down.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#7 OFFLINE   bpratt

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Posted 29 November 2012 - 12:07 PM

Hold down the 30 second slip / skip and it jumps to the end of the program has been in place for several years.
The opposite key direction will do the reverse.
Holding down the FF key will jump to a tick mark.

If you press the skip / slip key fast enough I can see where it could interpret this the same as holding it down.


I normally pause about 1 second between skip button presses. Until recently, I would never skip to the end. Now I pause 2 to 3 seconds between button presses and sometimes it will skip to the end even with that much delay. An option to turn off skip to end with the 30 second skip would be nice.

HR10-250   550G WD  6.4a
HR21-700   750G WD 0x08ca AM21
HR21-700 2000G WD 0x08ca AM21
HR44-500 2000G WD 0x093d
DirecTV since 1997


#8 OFFLINE   jimmie57

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Posted 29 November 2012 - 12:11 PM

I normally pause about 1 second between skip button presses. Until recently, I would never skip to the end. Now I pause 2 to 3 seconds between button presses and sometimes it will skip to the end even with that much delay. An option to turn off skip to end with the 30 second skip would be nice.


Can you try another remote and see if "maybe" the button is sticking ?

Some problems that appear to be the remote are actually the receiver and a Menu, Reset of the receiver usually fixes them.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#9 OFFLINE   bjdotson

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Posted 29 November 2012 - 02:01 PM

Hold down the 30 second slip / skip and it jumps to the end of the program has been in place for several years.
The opposite key direction will do the reverse.
Holding down the FF key will jump to a tick mark.

If you press the skip / slip key fast enough I can see where it could interpret this the same as holding it down.


you can also start fast forward and then hit the 30 second button and it will skip to the next tick.

#10 OFFLINE   bpratt

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Posted 29 November 2012 - 04:59 PM

Can you try another remote and see if "maybe" the button is sticking ?

Some problems that appear to be the remote are actually the receiver and a Menu, Reset of the receiver usually fixes them.


The problem is happening on both of my HR21-700s and has happened with 3 different remotes.

HR10-250   550G WD  6.4a
HR21-700   750G WD 0x08ca AM21
HR21-700 2000G WD 0x08ca AM21
HR44-500 2000G WD 0x093d
DirecTV since 1997


#11 OFFLINE   jimmie57

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Posted 29 November 2012 - 05:12 PM

you can also start fast forward and then hit the 30 second button and it will skip to the next tick.


Learn something every day.
Thanks

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#12 OFFLINE   jimmie57

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Posted 29 November 2012 - 05:14 PM

The problem is happening on both of my HR21-700s and has happened with 3 different remotes.


Dis you try to reset one of the receivers.
I just hit the skip / slip button 20 fast times in a row and it did them all and did not jump to the end of the program / progress bar.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#13 OFFLINE   bpratt

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Posted 30 November 2012 - 10:40 AM

Dis you try to reset one of the receivers.
I just hit the skip / slip button 20 fast times in a row and it did them all and did not jump to the end of the program / progress bar.


OK, I reset one of my recievers and tried again hitting the skip 30 second button quickly about 10 times. It took 5 tries, but once again it skipped to the end of the recorded program. I know this problem has existed forever, but it is much worse on the last 3 or 4 NRs.

HR10-250   550G WD  6.4a
HR21-700   750G WD 0x08ca AM21
HR21-700 2000G WD 0x08ca AM21
HR44-500 2000G WD 0x093d
DirecTV since 1997


#14 OFFLINE   jimmie57

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Posted 30 November 2012 - 11:34 AM

OK, I reset one of my recievers and tried again hitting the skip 30 second button quickly about 10 times. It took 5 tries, but once again it skipped to the end of the recorded program. I know this problem has existed forever, but it is much worse on the last 3 or 4 NRs.


At least it took 5 tries to make it do it. Is that improved from before the reset ?

Did you get new software last night ? Another poster in Utah did get the 62c version.

Edit: I now see the new version of software listed in your signature.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#15 OFFLINE   lparsons21

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Posted 30 November 2012 - 11:46 AM

I'm still on 5xd2 and get this skip to end issue on occasion myself. So it seems it isn't peculiar to this update.

Lloyd
Receiver : DirecTV Genie HR44-700, Dish Hopper w/Sling & Super Joey
HDTV : Mitsi WD-73742 73" 3D DLP
Surround: Denon AVR-2113ci 7.1 Setup

 


#16 OFFLINE   r194ondi

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Posted 01 December 2012 - 11:07 AM

I normally pause about 1 second between skip button presses. Until recently, I would never skip to the end. Now I pause 2 to 3 seconds between button presses and sometimes it will skip to the end even with that much delay. An option to turn off skip to end with the 30 second skip would be nice.

An option to return to previous firmware action of the buttons would be better!

I have the exact same thing on 2 DirecTV remotes and on my programmable remote. It NEVER did this before this week. It's very bothersome when scrolling the Program Guide and Search also! It's not the remotes nor the way I'm suddenly using them.

With the update I have not lost anything--my playlists are complete, etc.

The response from a remote is noticeably faster--a HUGE plus :)

Edited by r194ondi, 01 December 2012 - 05:19 PM.
corrections

HR20-700
Marquee 8500 Front Projector

#17 OFFLINE   georgetv

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Posted 02 December 2012 - 02:33 PM

is there a post where it explains differences in versions of receivers...
I have H25 H23 H24 H21 and so on... would like to know thanks

#18 OFFLINE   bpratt

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Posted 02 December 2012 - 02:47 PM

I received software version 62c five days ago and now have seen a new problem. I record the show "Sunday Morning" on CBS every Sunday and have for several years now. This morning when I went to play it, I noticed there were 2 Sunday Mornings recording. I watched one of them and deleted it and then started watching the second recording which was exactly the same as the first one. Same date, same time, same length, same recording, same channel.

HR10-250   550G WD  6.4a
HR21-700   750G WD 0x08ca AM21
HR21-700 2000G WD 0x08ca AM21
HR44-500 2000G WD 0x093d
DirecTV since 1997


#19 OFFLINE   jimmie57

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Posted 02 December 2012 - 02:49 PM

is there a post where it explains differences in versions of receivers...
I have H25 H23 H24 H21 and so on... would like to know thanks


http://www.dbstalk.c...ad.php?t=200024

Click on DirecTV DVR / Tivo FAQ.

DirecTV customer since 1996 - Current :Slimline 3 SWM,   HR24-100 HDMI to 32" Sharp LED,
HR24-100 Component cables to 46" Samsung LCD & Optical Cable to Yamaha AVR, H21-200 HDMI to Yamaha AVR & HDMI to 52" Mitsubishi LCD


#20 OFFLINE   alv

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Posted 03 December 2012 - 09:57 AM

seems more responsive than the last release




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