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Guest Message by DevFuse

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Constant Error 36 With Dish Online


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2 replies to this topic

#1 OFFLINE   Steveb_77

Steveb_77

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Joined: Nov 23, 2012

Posted 01 December 2012 - 05:24 PM

I am constantly getting an error 36 "Your computer was able to connect to your device, but the connection was interrupted" and I am not sure what to do.

I can get streaming from the sling on my Android phone, iPhone and tablets, but nothing online. I'm running windows 8 and have tried Chrome, IE and Firefox.

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#2 OFFLINE   MaryB@DishNetwork

MaryB@DishNetwork

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  • DISH Representative
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Joined: Jan 18, 2011

Posted 01 December 2012 - 07:21 PM

Hi, I am sorry that you are having a problem with your sling on the dishonline. What type of anti viral software are you running?

Mary Catherine Brady
Team Lead- Dish Internet Response Team

Sunday-Wednesday 2:30pm-11:00pm, Thursday 1:30pm-10:00pm (MST)

 


#3 OFFLINE   Steveb_77

Steveb_77

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Joined: Nov 23, 2012

Posted 01 December 2012 - 08:08 PM

I use ESET Smart Security. I have even tried temporarily pausing the firewall/antivirus to make sure it wasn't an issue there

Edited by Steveb_77, 03 December 2012 - 07:13 PM.





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